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Yark Subaru

(736 reviews)
Visit Yark Subaru
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 3:30pm
View all hours
Sales Service
Monday 9:00am–8:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–8:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award
New (419) 556-2068 (419) 556-2068
Used (419) 556-2078 (419) 556-2078
Service (419) 556-2056 (419) 556-2056

Reviews

(736 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Yark Subaru from DealerRater.

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I have always had good service at YARK. I will continue...

I have always had good service at YARK. I will continue to buy Subaru’s because I like the product. I do not like all these e-mails and need to write reviews. STOP SENDING ME EMAILS AND EXPECTING ME TO RESPOND.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your feedback and would love the chance to look into this further. When you have a moment, and if you wouldn't mind, please send us a little information on the emails you are receiving. You can forward these emails to customersupport@yarkauto.com. Thank you again and we look forward to hearing from you and improving our customer experience!

Had my Outback for 6 years now. The time has flown by...

Had my Outback for 6 years now. The time has flown by because the car does not need much as long as you follow the maintenance guide. Always have had a good experience here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your continued business and look forward to serving you again in the future!

This was my first time coming to the service department...

This was my first time coming to the service department and I was greeted promptly, COVID precautions were immediately explained to me. I was explained the process and then walked to the waiting area. When my vehicle was done, they came and let me know and walked me back to the service location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

This dealership and especially Jennifer Painter, my sales...

This dealership and especially Jennifer Painter, my sales professional, are top notch! They are professional, knowledgeable and fantastic to work with. They went above and beyond to get me in a new Subaru. Jennifer's customer service is second to none. I do believe i will be a customer for a very long time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

I have been a customer of Yark Subaru now for the past 7...

I have been a customer of Yark Subaru now for the past 7 years and have never had a bad experience. Yark's customer service is top notch.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Wow, thank you so much for your review and sharing your experience with us! We appreciate your continued business and look forward to serving you again in the future!

Took care of replacing my headlight on a Monday afternoon...

Took care of replacing my headlight on a Monday afternoon with no appointment needed. Always enjoy the added bonus of a car wash with any service. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

This dealership does a nice job - very professional. The...

This dealership does a nice job - very professional. The process was done quite quickly as well and my car was nice and clean when finished.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Easy to make online appointment, easy check in with new...

Easy to make online appointment, easy check in with new COVID cleaning. Provided the report on vehicle at completion of service. waiting area was clean and spaced out well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Thy were very helpful and provided us with a number of...

Thy were very helpful and provided us with a number of helpful options to consider prior to finalizing the deal... Very helpful with my parents who ultimately purchased the car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future! Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!

Had the best experience when I come to get my car...

Had the best experience when I come to get my car checked. Just the best customer service. Thanks Tyler. I would definitely recommend to friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!