Reviews
Do not recommend them! Was there too many hours. Had to...
Do not recommend them! Was there too many hours. Had to keep waiting for financial guy. He was the worst. Did not listen to me that I wanted to use my credit union. Interest rates less. No he put it though a bank because the dealership makes more money. The bank gives them money to use them. It’s costs me more in interest. They don’t care.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for your review and bringing this matter to our attention. Customer satisfaction is our top priority and have forwarded your concerns to proper management for further information. After further investigation, it appears you purchased your vehicle in December of 2019. Your financing is through your credit union, UTFCU. We hope that this addresses some of your concerns and please know that it is never our intention to have any of our customers feel less than satisfied when working with our dealership. Please let us know if there is anything more we can do.
Yark has been really good to work with from the purchase...
Yark has been really good to work with from the purchase all the way through to regular maintenance. The dealership and service department are clean and the staff is friendly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
Bought vehicle while in pandemic shutdown and they were...
Bought vehicle while in pandemic shutdown and they were so helpful and worked around my schedule. Never thought I would ever be able to purchase a vehicle using text and email but Jennifer made sure I was comfortable with my purchase. Great experience!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
Very pleasant experience. Everyone was cordial and very...
Very pleasant experience. Everyone was cordial and very professional. Especially Jennifer, the sales associate who worked with me. I would indeed recommend Yark to others.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your review and sharing your experience with us! We appreciate your business and recommending our dealership! We look forward to serving you again in the future!
They did a great job on explaining procedures and a great...
They did a great job on explaining procedures and a great car wash. But i am still having the same problem with my car was brought in for. And the call i made last week was not returned.
- Customer service 4.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and bringing this matter to our attention. We have forwarded your concerns to proper management for further information. Please know that we have had a meeting with the appropriate department, team members and management to ensure this type of miscommunication does not happen again. We strive for 100% satisfaction and regret this was not the case with you. It is never our intention to have any of our customers feel less than satisfied while working with our dealership and look forward to continuing to work with you and work towards a resolution. We hope that you are satisfied with the outcome and will be able to update your review accordingly. Please let us know if there is anything more we can do.
My third Subaru from these guys. Every time the service...
My third Subaru from these guys. Every time the service and friendship gets better! I would recommend yark to anyone that in need of a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
Very helpful. Tried hard to put me in what I wanted...
Very helpful. Tried hard to put me in what I wanted instead of what they wanted me to have. Alex was very patient with me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
Dealership overall quite impressive. Jennifer was very...
Dealership overall quite impressive. Jennifer was very informative regarding the Crosstrek and very easy to talk to and made the process quite painless actually. Would recommend Jennifer to anyone interested in buying a Subaru at Yark. Mark in fiancé was very efficient and pleasant as well.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
Thanks to all at Jim Yark Subaru for making my recent...
Thanks to all at Jim Yark Subaru for making my recent purchase a very pleasant experience. The entire process was thorough, honest and professional. Nick Cook, Just a quick note to tell you how much I appreciate doing business with Yark Subaru and with you directly. I highly recommend Jim Yark Subaru. Thanks Mike Arquette
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!
5 blue stars for Tyler! Fast, friendly and knows what...
5 blue stars for Tyler! Fast, friendly and knows what he's doing! Thanks for the good service, the free car wash, and updating what's to come on my next service call.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review and sharing your experience with us! We appreciate your business and look forward to serving you again in the future!