Reviews
Everyone was courteous and professional! They were very...
Everyone was courteous and professional! They were very efficient and thorough! Showing me and explaining the part that needed replaced and updating my radio/computer system! All of this done in a timely manner😊 Very pleased with my service!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
I was unaware the service center was by appointment only...
I was unaware the service center was by appointment only at this time. Yark was very kind and snuck me in for an oil change!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Every one was helpful and answered my questions .I was...
Every one was helpful and answered my questions .I was informed about A low pressure tire light and my clock was set to the correct time. Thank you for the excellent service.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Efficient
I was nervous about coming out with the virus. I felt safe and impressed when I got to Subaru Service. Only one car at a time was allowed into the garage. There was a shield between me and your associate. An X on the floor kept everyone 6 feet apart. Car was wiped down and plastic put on the seat. You are protecting your customers and staff. Good job. My car was repaired quickly.
- Customer service 5.0
- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Oil change and tire rotation
Got me in and out in a timely manner. Everyone friendly and helpful. I like getting my car washed too! Thanks, everyone for a job well done.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience
They always do an excellent job, and service was again excellent. My care was sanitized before and after service. I was very pleased about that. I had a courtesy car, which was very helpful since we do not live in the Toledo area.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Overall good experience. However, I was disappointed and...
Overall good experience. However, I was disappointed and surprised that when service was complete and my car keys were given back to me...I entered my vehicle to find the floor mat, steering wheel cover, and seat cover were still in place. I had to remove them and dispose of them.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I purchased my car here and was delighted with my...
I purchased my car here and was delighted with my salesperson. Now, a year and a half later, I had to have my airbag updated. The service I received was top quality. Thank you.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
90,000 mile service
The service set up for these trying times was good, with the disinfecting of the vehicle to the placing of the protective cove on the steering wheel. The waiting area could of provided some coffee or something. I was at another Yard dealership to have my service done on my Toyota a few days earlier and they had coffee and wrapped snacks available.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional, dedicated and friendly. I really...
Professional, dedicated and friendly. I really appreciated the COVID-19 precautions that they take. I felt safe and comfortable while they repaired my Forester. Thanks!
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- Buying process —
- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
