Ballas Buick GMC

Excellent as always! Ballas Buick GMC is the only place I take my vehicle because the service and experience is second to none. They will always have my business.

The whole experience of getting a new lease was really nice from start to finish. I would definitely consider Ballas Buick/GMC in Toledo, Ohio if you live or work in the area!

I only dealt with the Body Shop, but I have never had such a wonderful experience. Jamie and all of the Body Shop staff did an outstanding job. My vehicle left the shop much cleaner than it arrived, and I pride myself on a clean vehicle. An update is in order, but I don't think I will need one.

John and all service personnel are kind and conscientious and professional. We are completely satisfied.

I highly endorse Ballas Buick GMC, having purchased at least twenty vehicles from them over the past three decades. Their integrity is commendable, and they diligently strive to ensure that each vehicle meets your needs. A key aspect that I value is their no-pressure sales approach, which contributes to a relaxed and informative experience. I never feel overwhelmed or stressed during the purchasing process, which I consider crucial. Over the years, I have become acquainted with most of the staff, who treat you like family rather than just a customer. The team at Ballas is consistently eager to assist. In the event of any issues, they are committed to addressing them satisfactorily and providing honest options when necessary. The service department manages all my maintenance needs and performs exceptionally well, offering efficiency and competitive pricing in the local market. I strongly recommend this dealership. The management is very approachable and ensures that you leave as a satisfied customer, becoming a part of the Ballas family.

John got my car looked at right away, located the problem, and had it fixed that day. John excels at what he does and is always very personable which is why I continue to have him handle all my service needs.

Received great care in the Service Dept. Received couple discounts/greatly appreciated. Very friendly/honest. I trust the Ballas Team. Great Job Everyone. Thank you.

I was told to wait in the sales man's office for my closing appointment at 2 PM. It was cold, drafty and uncomfortable. After an hour of waiting, I told the receptionist the I was leaving since apparently they did not want to sell me the car. Suddenly, several men came out of the cubbie holes and I was suddenly able to finish the process. However that hour delay messed up another appointment I had at 5 PM.

The team of Dana, Amy and Zak went above the standards I have seen at other dealerships. Super communication, easy and flexible time tables

Would not recommend this dealership. They have damaged my vehicle for a simple mold replacement. Had a rattle in my headliner got the vehicle the a pillars were loose, dome light wasn't installed correctly, b pillar was damaged, grease spots on my headliner. The fact that each time I have brought my vehicle to them it was never done right the first time the fact I have to go back multiple times to get the same issue fixed cause it wasn't done right the first time.