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Classic Chrysler Dodge Jeep Ram of Madison

(157 reviews)
Visit Classic Chrysler Dodge Jeep Ram of Madison
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2023 consumer dealer award
View 1 awards
2023 consumer dealer award
New (866) 248-1345 (866) 248-1345
Used (855) 693-6088 (855) 693-6088
Service (877) 881-7191 (877) 881-7191

Reviews

(157 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Classic Chrysler Dodge Jeep Ram of Madison from DealerRater.

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service department was super responsive.

service department was super responsive. Easy to get a hold of, texted and called, stayed in contact. The team was awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Service was great, everybody was friendly and

Service was great, everybody was friendly and accommodating. Workmanship was fine, waiting area ok, regular updates. My only criticism is the work took much longer than expected.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

My wife and I have been coming here for years!

My wife and I have been coming here for years! Everyone is very nice and professional!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Unless something changes I likely won’t purchase or lease

Unless something changes I likely won’t purchase or lease through Classic Dodge in the future. I had to wait nearly an hour and a half just for a relatively minor recall repair. Then I watched as a grown man walked into the female restroom and not one employee said anything. Just not an overly inviting atmosphere in that dealerships anymore. Very disappointing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Craig and Bob in service are the best!

Craig and Bob in service are the best! I appreciate the professionalism and speedy service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Oil change was done efficiently and quickly.

Oil change was done efficiently and quickly. Bob was a great service advisor. My go to for professional service for my vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

They have very friendly and professional staff.

They have very friendly and professional staff. Bob and Craig are exceptional employees. Always great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Team was quick to check me in and start on my truck.

Team was quick to check me in and start on my truck. Estimates on time and price were correct.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Craig Sill is always great to work with throughout the

Craig Sill is always great to work with throughout the whole process, he stays in good communication with me throughout the whole process and makes sure I have the information I need.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Car got fixed.

Car got fixed. Service manager took care of everything. Loaner car was provided. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.