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New Way Ford

(133 reviews)
Visit New Way Ford
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–2:00pm 8:00am–12:00pm
Sunday Closed Closed

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New (877) 749-6115 (877) 749-6115
Used (866) 328-3395 (866) 328-3395
Service (855) 520-8327 (855) 520-8327

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since June 2025.
New Way Ford is a small town dealership located in Coon Rapids Iowa. New Way Ford is a family-owned business with strong principles: Offer the best-quality at a fair price. Provide impeccable service. Treat the customer honestly and respectfully. Our goal is to make buying a vehicle easy relaxed and fun at the best price. We care that you can have confidence in our sales consultants feel comfortable and have a great buying experience.
Driving The Difference

Service center

Phone number (855) 520-8327

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(133 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of New Way Ford from DealerRater.

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New Way Ford has been great to work with. They were extremely accommodating when it came to servicing my vehicle. Not only did they pick up and deliver my vehicle, they also kept me informed on what was going on with my car. Their customer service and care has been excellent.

New Way Ford has been great to work with. They were extremely accommodating when it came to servicing my vehicle. Not only did they pick up and deliver my vehicle, they also kept me informed on what was going on with my car. Their customer service and care has been excellent.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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I was very happy with the service and the way I was treated and kept informed about my repairs. I have been a customer here for over 20 years and have always been very satisfied

I was very happy with the service and the way I was treated and kept informed about my repairs. I have been a customer here for over 20 years and have always been very satisfied

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Enjoyed working with Matt. Very professional working with us on the trade. We enjoyed the relationship.

Enjoyed working with Matt. Very professional working with us on the trade. We enjoyed the relationship.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Excellent experience. When the time comes to shop for another vehicle we will strongly consider New Way Ford.

Excellent experience. When the time comes to shop for another vehicle we will strongly consider New Way Ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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we were offerd beverage and tv watching a nice chair and friendly staff while we sat at dealer to get car proceedures done ,good explaination on questions about service and car,

we were offerd beverage and tv watching a nice chair and friendly staff while we sat at dealer to get car proceedures done ,good explaination on questions about service and car,

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Everyone seems to be very friendly, very prompt, and very good at what they do. And I love the fact they they will come to my house and save me a trip to Coon Rapids.

Everyone seems to be very friendly, very prompt, and very good at what they do. And I love the fact they they will come to my house and save me a trip to Coon Rapids.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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Tom continued to work to find me a vehicle, he found one for me. Worked to get a trade number so that it worked for me.

Tom continued to work to find me a vehicle, he found one for me. Worked to get a trade number so that it worked for me.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Wish they would put paper mats on the floor mats as after the oil change they where very dirty.

Wish they would put paper mats on the floor mats as after the oil change they where very dirty.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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We are always pleased with service here at New Way - from sales to service to financing- great to work with

We are always pleased with service here at New Way - from sales to service to financing- great to work with

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Always willing to work with me and accept the challenges I may present to them.

Always willing to work with me and accept the challenges I may present to them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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See all 133 reviews