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New Way Ford

(173 reviews)
Visit New Way Ford
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–2:00pm 8:00am–12:00pm
Sunday Closed Closed

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New (877) 749-6115 (877) 749-6115
Used (866) 328-3395 (866) 328-3395
Service (855) 520-8327 (855) 520-8327

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since June 2025.
New Way Ford is a small town dealership located in Coon Rapids Iowa. New Way Ford is a family-owned business with strong principles: Offer the best-quality at a fair price. Provide impeccable service. Treat the customer honestly and respectfully. Our goal is to make buying a vehicle easy relaxed and fun at the best price. We care that you can have confidence in our sales consultants feel comfortable and have a great buying experience.
Driving The Difference

Service center

Phone number (855) 520-8327

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(173 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of New Way Ford from DealerRater.

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I went in make an appointment. Instead, they were able to get my vehicle in immediately. The service was performed in an hour!! Great experience!

I went in make an appointment. Instead, they were able to get my vehicle in immediately. The service was performed in an hour!! Great experience!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Pick up and delivery went very smooth and service was done in a timely manner.

Pick up and delivery went very smooth and service was done in a timely manner.

Rating breakdown (out of 5):
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5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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I have always received prompt and reliable service from Newway. I appreciate the small town but still professional atmosphere.

I have always received prompt and reliable service from Newway. I appreciate the small town but still professional atmosphere.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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New Way Ford is a fantastic place to buy an automobile. Everyone is great to work with there.

New Way Ford is a fantastic place to buy an automobile. Everyone is great to work with there.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Everything went good on my service A little disappointed as I got in my truck there were muddy footprints on my floor mat as I thought maybe they could put a paper down. But other than that it was good

Everything went good on my service A little disappointed as I got in my truck there were muddy footprints on my floor mat as I thought maybe they could put a paper down. But other than that it was good

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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I like that they will pick up my vehicle and bring it back. Friendly customer service representative.

I like that they will pick up my vehicle and bring it back. Friendly customer service representative.

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4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Great sales department. They Offer Blue advantage on vehicles which also offered 4.99 percent financing through Ford credit.

Great sales department. They Offer Blue advantage on vehicles which also offered 4.99 percent financing through Ford credit.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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Matt my salesman is fantastic. Tom in Finance does a great job and is very good at his job!

Matt my salesman is fantastic. Tom in Finance does a great job and is very good at his job!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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TR was great! He found the exact pickup I was looking for. Very knowledgeable, kind, without the high pressure. The whole place was helpful and professional. Highly recommended!

TR was great! He found the exact pickup I was looking for. Very knowledgeable, kind, without the high pressure. The whole place was helpful and professional. Highly recommended!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Dealer stated they did a 139 point check on the vehicle and gave me a 3 month 4000 mile warranty and with 50 miles of during the vehicle it started acting up. Took it to another Ford dealer who stated it was the torque converter and it needed replaced. Still waiting to get it replaced. Other dealer stated Nw Ford should have noticed the problem. Will not buy from them again

Dealer stated they did a 139 point check on the vehicle and gave me a 3 month 4000 mile warranty and with 50 miles of during the vehicle it started acting up. Took it to another Ford dealer who stated it was the torque converter and it needed replaced. Still waiting to get it replaced. Other dealer stated Nw Ford should have noticed the problem. Will not buy from them again

Rating breakdown (out of 5):
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Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We’re sorry to hear that you experienced an issue with your vehicle shortly after purchasing it. We would have been more than happy to help diagnose the problem and work toward a resolution. We’re glad the warranty is covering the necessary repairs. Please reach out to managment team if you would like further help. 800-861-7268

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