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New Way Ford

(147 reviews)
Visit New Way Ford
Sales hours: 8:00am to 5:30pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–5:30pm 8:00am–5:00pm
Tuesday 8:00am–5:30pm 8:00am–5:00pm
Wednesday 8:00am–5:30pm 8:00am–5:00pm
Thursday 8:00am–5:30pm 8:00am–5:00pm
Friday 8:00am–5:30pm 8:00am–5:00pm
Saturday 8:00am–2:00pm 8:00am–12:00pm
Sunday Closed Closed

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New (877) 749-6115 (877) 749-6115
Used (866) 328-3395 (866) 328-3395
Service (855) 520-8327 (855) 520-8327

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since June 2025.
New Way Ford is a small town dealership located in Coon Rapids Iowa. New Way Ford is a family-owned business with strong principles: Offer the best-quality at a fair price. Provide impeccable service. Treat the customer honestly and respectfully. Our goal is to make buying a vehicle easy relaxed and fun at the best price. We care that you can have confidence in our sales consultants feel comfortable and have a great buying experience.
Driving The Difference

Service center

Phone number (855) 520-8327

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–5:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(147 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of New Way Ford from DealerRater.

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Always friendly, ready to get auto serviced quickly, let you know what needs to be done and love leaving over night drop when necessary

Always friendly, ready to get auto serviced quickly, let you know what needs to be done and love leaving over night drop when necessary

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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They treat me great and I was surprised how quick it was to get the service done!

They treat me great and I was surprised how quick it was to get the service done!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Very good and courteous done what I expected them to do got me in and out on time

Very good and courteous done what I expected them to do got me in and out on time

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
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Feel like the managers there are pretty honest about what needs to be done to my Explorer

Feel like the managers there are pretty honest about what needs to be done to my Explorer

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
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They were good and not pushy. Very personable.we have no complaints about our service

They were good and not pushy. Very personable.we have no complaints about our service

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Good people who do good work, on time. Treat customer nicely. Ofer watrr and popcorn.

Good people who do good work, on time. Treat customer nicely. Ofer watrr and popcorn.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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All the people I deal with are always so nice and friendly….they make sure to explain everything to me…

All the people I deal with are always so nice and friendly….they make sure to explain everything to me…

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Great service and very timely. Staff is very friendly and knowledgeable. Thank you so much.

Great service and very timely. Staff is very friendly and knowledgeable. Thank you so much.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I had a great experience in the service department. They did an excellent job and look forward to doing business with them in the future.

I had a great experience in the service department. They did an excellent job and look forward to doing business with them in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Tom and the New Way Ford team were great to work with. All are very nice and helpful. I enjoy doing business here.

Tom and the New Way Ford team were great to work with. All are very nice and helpful. I enjoy doing business here.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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