[{"id":370785,"personPtyId":40186263,"firstName":"Emma","lastName":"Allen","titleText":"ESP Sales","emailTxt":"eallen@lombardford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":46,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24304,"certifiedEmployee":true,"deptDscrp":"Internet"},{"id":268711,"personPtyId":40177209,"firstName":"Betsy","lastName":"Koenig","titleText":"Service Advisor","emailTxt":"bkoenig@lombardford.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":8,"combinedEmpReviewCnt":30,"imageUrl":"https://cdn-user.dealerrater.com/images/98bc5a0071e0.jpg","drDealerId":24304,"dealerEmpStartDtUtc":"1370044800","industryStartDtUtc":"1101859200","certifiedEmployee":true,"deptDscrp":"Service"},{"id":355380,"personPtyId":40184666,"firstName":"Daniel","lastName":"LoRusso","titleText":"Sales Representative","shortBioText":"Dan has been around the car business his whole life. Ever since very young he has always had a passion for cars. In his spare time he enjoys playing basketball, watching football, riding/working on his dirt bike and spending all the time he can with his fiance Jessica. \r\nPlease feel free to contact him or just stop by Lombard Ford for all of your automotive needs.","emailTxt":"dlorusso@lombardford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":81,"imageUrl":"https://cdn-user.dealerrater.com/images/692336485ab5.jpg","drDealerId":24304,"dealerEmpStartDtUtc":"1472688000","industryStartDtUtc":"1199145600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":458274,"personPtyId":40193145,"firstName":"Barbara","lastName":"Dew","titleText":"Internet Manager","shortBioText":"Have been in the automotive business in several different roles since 1989! My specialty is customer service. Would like to believe that I treat everyone the way that I would like to be treated. If any female is more comfortable with a female Salesperson, I welcome them to contact me.","emailTxt":"bdew@lombardford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/9d48ff51596a.jpg","drDealerId":24304,"dealerEmpStartDtUtc":"1506816000","industryStartDtUtc":"970358400","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":29030,"personPtyId":40163073,"firstName":"Mark","lastName":"Jones","titleText":"Sales Specialist","emailTxt":"mjones@lombardford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":73,"imageUrl":"https://cdn-user.dealerrater.com/images/users/lombardford/0ed0555e-f9f4-46fd-876b-c95e2fd85b1d.jpg","drDealerId":24304,"dealerEmpStartDtUtc":"825638400","industryStartDtUtc":"260236800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":128202,"personPtyId":40168399,"firstName":"Steven","lastName":"Weir","titleText":"Sales Specialist","emailTxt":"sweir@lombardford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":54,"imageUrl":"https://cdn-user.dealerrater.com/images/78f9d81c9471.jpg","drDealerId":24304,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":355379,"personPtyId":40184134,"firstName":"George","lastName":"Fogarty","titleText":"General Manager","emailTxt":"gfogarty@lombardford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/7c031103887f.jpg","drDealerId":24304,"dealerEmpStartDtUtc":"1430438400","industryStartDtUtc":"552096000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":355382,"personPtyId":40184136,"firstName":"Jeff","lastName":"Tymosko","titleText":"Service Manager","emailTxt":"jtymosko@lombardford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/bdf163ff203b.jpg","drDealerId":24304,"dealerEmpStartDtUtc":"1454284800","industryStartDtUtc":"336614400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":510435,"personPtyId":40578171,"firstName":"Steve","lastName":"Knox","titleText":"Service Advisor","emailTxt":"sknox@lombardford.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24304,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":268703,"firstName":"Ed","lastName":"Obrien","titleText":"Used Vehicle Manager","emailTxt":"eobrien@lombardford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24304,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":29034,"firstName":"Darryl","lastName":"Case","titleText":"Service And Parts Director","shortBioText":"","emailTxt":"dcase@lombardford.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/users/lombardford/4c39fea9-003d-4470-a950-132973f3726b.jpg","drDealerId":24304,"certifiedEmployee":false}]
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:00 PM

Lombard Ford Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2007

We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located i

...

n Barkhamsted, Connecticut, the staff at Lombard Ford will help you find the Ford vehicle you want. At Lombard Ford we offer a searchable online inventory of new Ford cars in Connecticut, along with well-maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Ford or quality used car that you have been searching for.

"Lombard Ford, a small town dealer with hometown values."

Service

Wheel Balance

$34.95 and up*

Tire Rotation

$24.95 and up*

Oil, Filter Change

$29.95 and up*

Air Filter Replacement

$36 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
451 lifetime reviews. Includes reviews of Lombard Ford from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 20, 2018

    I would hIghly recommend them. They treated me as if I were family. Everyone was very friendly and down to earth. The owner made time to say high and... thank you each time we were there.

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Steven Weir

    Sales Specialist

    (5.0) 54 reviews

    George Fogarty

    General Manager

    (5.0) 15 reviews

  • 4.8 out of 5
    October 19, 2018

    As long time Ford owners, our trip to Lombard dealership was a natural move once we decided to get an up to date car. Everyone from Sales and Finance ... we had worked with was very pleasant and helpful in answering all our questions. We found Dan very friendly, easy to work with; he also was very knowledgeable about the cars we looked at. Although we didn???t meet the detailing staff, they need to be commended for the excellent work they did in preparing the car for us ??? overall, a very pleasant experience!

    5.0 out of 5
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    4.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Daniel LoRusso

    Sales Representative

    (5.0) 81 reviews

    Barbara Dew

    Internet Manager

    (5.0) 29 reviews

  • June 12, 2015

    Our recent purchase experience was excellent. Marc Jones was the Sales Representative who assisted us. He is honest, thorough and very competent - a real... professional. He is extremely knowledgeable about Ford vehicles and patient in dealing with his customers. This is our third Explorer and all of them are serviced at Lombard Ford. Larry Wright, our Service Representative, knows his cars inside and out. He is not only very experienced and skilled at diagnosing vehicle issues; but is honest, competent and thorough. In short, buy & service your Ford at Lombard.

    5.0 out of 5
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    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 17, 2018

    Dan couldn't have more helpful! He has a great personality and I would recommend Lombard to all my friends and family. I will have them ask for Dan!... This is our second car purchased here and if we nee another we will definitely purchase it from Lombard and request Dan!

    5.0 out of 5
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    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Daniel LoRusso

    Sales Representative

    (5.0) 81 reviews

  • 5.0 out of 5
    October 10, 2018

    For the past 35 years I have purchased numerous trucks and cars from Lombard Ford. From owner, Rob Lombard, to every sales person, mechanic, service agent... or office personnel, we were always extremely satisfied. I can't say enough good things about Lombard Ford and it certainly is the best car dealership I ever did business with.

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Lombard Ford

    We're blessed to have done business with you over the years. You know we would do any thing in our power to ensure your satisfaction. You're not a "cu...stomer". You are a family member to us sir. Enjoy that gorgeous Mustang! That car received so many compliments while we held it for you. It was like a magnet in the show room. Be proud of that car!


    Worked with:
    Betsy Koenig

    Service Advisor

    (4.9) 30 reviews

    Barbara Dew

    Internet Manager

    (5.0) 29 reviews

    Mark Jones

    Sales Specialist

    (5.0) 73 reviews

    Steven Weir

    Sales Specialist

    (5.0) 54 reviews

    George Fogarty

    General Manager

    (5.0) 15 reviews

    Jeff Tymosko

    Service Manager

    (5.0) 5 reviews

    Steve Knox

    Service Advisor

    NOT RATED

    Ed Obrien

    Used Vehicle Manager

    (5.0) 6 reviews

    Darryl Case

    Service And Parts Director

    (4.8) 6 reviews

  • 5.0 out of 5
    October 9, 2018

    The team there are wonderful. Always go there for service. They do everything possible to get you back on the road with affordable repairs. Services... are done right the first time.

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Betsy Koenig

    Service Advisor

    (4.9) 30 reviews

  • 5.0 out of 5
    October 5, 2018

    Service is always done on time and very professional. Customer service is always friendly and extremely helpful. I purchased my car from Lombard and have... been very satisfied with its performance.

    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Betsy Koenig

    Service Advisor

    (4.9) 30 reviews

    Daniel LoRusso

    Sales Representative

    (5.0) 81 reviews

  • 4.6 out of 5
    October 4, 2018

    Betsy in my opinion goes above and beyond to help a customer. Her ability to pay attention to the customers wants and needs. She's willing to listen to... what a customer has to say and does not try and rush the customer out the door. She is pleasant on the phone.

    5.0 out of 5
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    3.0 out of 5
    Pricing
    5.0 out of 5
    Overall Experience
    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Betsy Koenig

    Service Advisor

    (4.9) 30 reviews

  • 5.0 out of 5
    October 3, 2018

    Locally owned, the owner is always there which is awesome in this world of corporate ownership. Very personal service. My salesmen, Dan LoRusso was very... easy going patient & honest guy. The finance guy was brutally honest & Mr. BettigoIe is always a warm friendly face to see & Barbara rocks! Def recommend this locally owned dealership. Thank you Lombard Ford.

    5.0 out of 5
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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Lombard Ford

    We can't thank you enough for your overwhelmingly gracious review sir. It was our pleasure to have earned the opportunity to assist you. You're always... welcome to stop in and say hello. We're here for you any time, for any reason. Welcome to the family! Your friends at Lombard Ford


    Worked with:
    Daniel LoRusso

    Sales Representative

    (5.0) 81 reviews

    Barbara Dew

    Internet Manager

    (5.0) 29 reviews

  • 5.0 out of 5
    October 2, 2018

    I had spoken with Ms. Emma Allen a few weeks ago about renewing the ESP on our 2012 Expedition. I thought it had expired but she told me it didn't expire... until this month. She said she would email me when it was time to renew, which she did today. I called her and she had saved all her notes about our conversation so I was able to renew the ESP in just a few minutes. She did an outstanding job and completed our transaction in minutes. She is a valuable asset to Lombard Ford.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Emma Allen

    ESP Sales

    (5.0) 46 reviews

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