[{"id":458274,"personPtyId":40193145,"firstName":"Barbara","lastName":"Dew","titleText":"Internet Manager","shortBioText":"Have been in the automotive business in several different roles since 1989! My specialty is customer service. Would like to believe that I treat everyone the way that I would like to be treated. If any female is more comfortable with a female Salesperson, I welcome them to contact me.","emailTxt":"bdew@lombardford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":22,"imageUrl":"https://cdn-user.dealerrater.com/images/9d48ff51596a.jpg","drDealerId":24304,"dealerEmpStartDtUtc":"1506816000","industryStartDtUtc":"970358400","certifiedEmployee":true,"deptDscrp":"Internet"},{"id":29030,"personPtyId":40163073,"firstName":"Mark","lastName":"Jones","titleText":"Sales Specialist","emailTxt":"mjones@lombardford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":68,"imageUrl":"https://cdn-user.dealerrater.com/images/users/lombardford/0ed0555e-f9f4-46fd-876b-c95e2fd85b1d.jpg","drDealerId":24304,"dealerEmpStartDtUtc":"825638400","industryStartDtUtc":"260236800","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":370785,"personPtyId":40186263,"firstName":"Emma","lastName":"Allen","titleText":"ESP Sales","emailTxt":"eallen@lombardford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":37,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24304,"certifiedEmployee":false,"deptDscrp":"Internet"},{"id":355380,"personPtyId":40184666,"firstName":"Daniel","lastName":"LoRusso","titleText":"Sales Representative","shortBioText":"Dan has been around the car business his whole life. Ever since very young he has always had a passion for cars. In his spare time he enjoys playing basketball, watching football, riding/working on his dirt bike and spending all the time he can with his fiance Jessica. \r\nPlease feel free to contact him or just stop by Lombard Ford for all of your automotive needs.","emailTxt":"dlorusso@lombardford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":72,"imageUrl":"https://cdn-user.dealerrater.com/images/692336485ab5.jpg","drDealerId":24304,"dealerEmpStartDtUtc":"1472688000","industryStartDtUtc":"1199145600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":128202,"personPtyId":40168399,"firstName":"Steven","lastName":"Weir","titleText":"Sales Specialist","emailTxt":"sweir@lombardford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":52,"imageUrl":"https://cdn-user.dealerrater.com/images/78f9d81c9471.jpg","drDealerId":24304,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":355379,"personPtyId":40184134,"firstName":"George","lastName":"Fogarty","titleText":"General Manager","emailTxt":"gfogarty@lombardford.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/7c031103887f.jpg","drDealerId":24304,"dealerEmpStartDtUtc":"1430438400","industryStartDtUtc":"552096000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":268711,"personPtyId":40177209,"firstName":"Betsy","lastName":"Koenig","titleText":"Service Advisor","emailTxt":"bkoenig@lombardford.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/98bc5a0071e0.jpg","drDealerId":24304,"dealerEmpStartDtUtc":"1370044800","industryStartDtUtc":"1101859200","certifiedEmployee":false,"deptDscrp":"Service"},{"id":29034,"firstName":"Darryl","lastName":"Case","titleText":"Service And Parts Director","shortBioText":"","emailTxt":"dcase@lombardford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/users/lombardford/4c39fea9-003d-4470-a950-132973f3726b.jpg","drDealerId":24304,"certifiedEmployee":false},{"id":268703,"firstName":"Ed","lastName":"Obrien","titleText":"Used Vehicle Manager","emailTxt":"eobrien@lombardford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24304,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":355382,"personPtyId":40184136,"firstName":"Jeff","lastName":"Tymosko","titleText":"Service Manager","emailTxt":"jtymosko@lombardford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/bdf163ff203b.jpg","drDealerId":24304,"dealerEmpStartDtUtc":"1454284800","industryStartDtUtc":"336614400","certifiedEmployee":false,"deptDscrp":"Service"},{"id":510435,"personPtyId":40578171,"firstName":"Steve","lastName":"Knox","titleText":"Service Advisor","emailTxt":"sknox@lombardford.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":24304,"certifiedEmployee":false,"deptDscrp":"Service"}]
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:30 AM - 5:00 PM

Lombard Ford Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:00 PM

Tuesday

7:30 AM - 5:00 PM

Wednesday

7:30 AM - 5:00 PM

Thursday

7:30 AM - 5:00 PM

Friday

7:30 AM - 5:00 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since July 2007

We have a skilled and knowledgeable sales staff with many years of experience satisfying our customers' needs. Located i

...

n Barkhamsted, Connecticut, the staff at Lombard Ford will help you find the Ford vehicle you want. At Lombard Ford we offer a searchable online inventory of new Ford cars in Connecticut, along with well-maintained used cars by today's top manufacturers. Come on in and take a test drive! Our sales staff will help you find that new Ford or quality used car that you have been searching for.

Service

Wheel Balance

$34.95 and up*

Tire Rotation

$24.95 and up*

Oil, Filter Change

$29.95 and up*

Air Filter Replacement

$36 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
416 lifetime reviews. Includes reviews of Lombard Ford from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    August 18, 2018

    I have purchased many vehicles and this was by far the most pleasant and stress free. I am happy to support a business that treats customers like they... treat their best friend. Kudos!!

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    Overall Experience
    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Lombard Ford

    While it's kind of sad to learn that it has taken so many vehicles to find us, it sounds like you're finally "home" Mike. Welcome to the Lombard famil...y! Thank you for the Kudos sir. We'll be happy to take care of all your needs from now on. Feel free to contact us for any reason. Your friends at Lombard Ford.


    Worked with:
    Mark Jones

    Sales Specialist

    (5.0) 68 reviews

  • 5.0 out of 5
    August 16, 2018

    All three folks of the Lombard team I worked with were knowledgeable and went out of their way to answer all of my questions on the sale of my used vehicle.... They worked cohesively together and explained every bit of the process.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Barbara Dew

    Internet Manager

    (5.0) 22 reviews

    Daniel LoRusso

    Sales Representative

    (5.0) 72 reviews

  • June 12, 2015

    Our recent purchase experience was excellent. Marc Jones was the Sales Representative who assisted us. He is honest, thorough and very competent - a real... professional. He is extremely knowledgeable about Ford vehicles and patient in dealing with his customers. This is our third Explorer and all of them are serviced at Lombard Ford. Larry Wright, our Service Representative, knows his cars inside and out. He is not only very experienced and skilled at diagnosing vehicle issues; but is honest, competent and thorough. In short, buy & service your Ford at Lombard.

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    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 9, 2018

    Emma is the best. She walk me through it and now I feel very comfortable with my ESP. If I buy another Ford I'll go to Emma for the same plan

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Emma Allen

    ESP Sales

    (5.0) 37 reviews

  • 5.0 out of 5
    August 8, 2018

    The service was awesome. My wife, twin daughters, and I love the Expedition. It arrived in immaculate condition, with no surprises. I cannot recommend... Barbara or Lombard Ford highly enough! Sincerely, Justin Henderson

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Lombard Ford

    Thanks for the kind words Justin. It was certainly my pleasure to have been the one to fulfill your hopes of owning this stunning Expedition. We striv...e to make our business with out of state folks as seamless as possible. It sounds like we succeeded again. Take care my friend.


    Worked with:
    Barbara Dew

    Internet Manager

    (5.0) 22 reviews

  • 5.0 out of 5
    August 5, 2018

    Dan was great. The guys at Lombard worked with me to make everything work. Thank you guys. They were very attentive they even overnighted me my EZPass... because I forgot it my trade in.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Daniel LoRusso

    Sales Representative

    (5.0) 72 reviews

  • 5.0 out of 5
    August 3, 2018

    We bought our ESP form Emma she answered all of our questions with no hesitation. And made us feel at confident with our purchase. Thanks again

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    Does recommend this dealer
    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Emma Allen

    ESP Sales

    (5.0) 37 reviews

  • 5.0 out of 5
    August 2, 2018

    We bought a certified used Ford Mustang, but the dealership wanted too much for the extended warranty. So we shopped around online and found two dealerships... that had the lowest prices for the warranty we were looking for. Lombard's was the higher priced of the two, but not by much, and when I told them the price of the other dealership, they matched the price! The best part of this whole buying experience was getting to work with Emma to purchase the Ford Premium care extended warranty. She was patient, and happily answered all of my questions, and made me feel truly comfortable in that I was buying the best product for me, given the amount of miles we would be driving the car per year. I also want to note that the person at the other dealership that is in RI (rhymes with blood) was not very helpful, he didnt have a very good attitude and was rather impatient. I almost hung up on him because of the way he answered my questions. So in the end, I've had the best extended warranty buying experience ever with Emma, and I hope to work with her again if I ever buy another Ford.

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Emma Allen

    ESP Sales

    (5.0) 37 reviews

  • 5.0 out of 5
    July 20, 2018

    For me, buying a car is always stressful. But not this time. Steve Weir our salesman was very down to earth and easy to talk to. There was not any pressure... to buy. All in all it was a pleasant experience.

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    Does recommend this dealer
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    Lombard Ford

    We are so glad to hear that Steve was able to make car buying stress-less for you. Hopefully you'll share that experience with others. I'm sure they w...ould like a stress less experience as well. :) And to make you feel even better, we are not always exempt from stress ourselves. Take care of yourself and your new car! We'll be in touch. Your friends at Lombard Ford.


    Worked with:
    Steven Weir

    Sales Specialist

    (5.0) 52 reviews

  • 4.8 out of 5
    July 14, 2018

    We explained to Dan what kind of vehicle we were looking for, we test drove a Ford Edge and purchased it. Dan is polite, listens to customer needs, has... great wit, makes customers relaxed and comfortable and answers any questions. Lombard Ford is lucky to have Dan as an employee!

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    Does recommend this dealer
    0 people out of 0 found this review helpful. Did you?
    Lombard Ford

    We ARE lucky to have Dan. His laugh is infectious, isn't it? He does have a way with folks. We're so happy to hear you got to experience his professio...nalism and personality. Enjoy your new vehicle and know that we are here for you! Your friends at Lombard Ford.


    Worked with:
    Daniel LoRusso

    Sales Representative

    (5.0) 72 reviews

    Betsy Koenig

    Service Advisor

    (4.7) 16 reviews

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