Reviews
Poor diagnostics, questionable service, and disappointing customer experience I had a very frustrating experience with the service department at Lynch Ford and would not recommend them based on how my situation was handled. My daughter’s car wouldn’t start after school, so I had it towed to a local repair shop (K&M Repair). During basic troubleshooting, they found the engine had over 8 quarts of oil, and both the oil and filter contained metal shavings, indicating possible internal engine damage. This raised serious concerns that the engine may have been damaged from being overfilled during a prior service at Lynch Ford. When I contacted Lynch Ford, they had the vehicle towed to their shop. However, once it arrived, they did not properly investigate the issue. They did not perform a thorough diagnostic or address the excessive oil or potential engine damage. Instead, they refilled the oil, installed a new filter, and attempted to start the vehicle. They determined it wouldn't start because of a fuel pump issue and stopped there. The starting issue and fuel pump were not why we contacted them—we contacted them because of the excess oil and metal shavings. The main concern — possible engine damage from overfilling — was never addressed. Despite this, they charged us for: - Towing to their shop (which they arranged) - Diagnostic fees - Oil and filter - Towing back to the original shop The total cost exceeded $600, and the primary issue was never properly investigated. This experience showed a lack of thoroughness, poor communication, and a failure to take accountability for a serious mechanical concern. My household has serviced two vehicles at Lynch Ford, and my mother also brought her vehicle there based on our long-standing relationship. Over 15 years, we had only one prior issue, which they resolved at the time. However, after this experience, we will no longer return and will be servicing all of our vehicles elsewhere — including two recently purchased vehicles. In total, they have lost the business of five vehicles. Very disappointed.
Poor diagnostics, questionable service, and disappointing customer experience I had a very frustrating experience with the service department at Lynch Ford and would not recommend them based on how my situation was handled. My daughter’s car wouldn’t start after school, so I had it towed to a local repair shop (K&M Repair). During basic troubleshooting, they found the engine had over 8 quarts of oil, and both the oil and filter contained metal shavings, indicating possible internal engine damage. This raised serious concerns that the engine may have been damaged from being overfilled during a prior service at Lynch Ford. When I contacted Lynch Ford, they had the vehicle towed to their shop. However, once it arrived, they did not properly investigate the issue. They did not perform a thorough diagnostic or address the excessive oil or potential engine damage. Instead, they refilled the oil, installed a new filter, and attempted to start the vehicle. They determined it wouldn't start because of a fuel pump issue and stopped there. The starting issue and fuel pump were not why we contacted them—we contacted them because of the excess oil and metal shavings. The main concern — possible engine damage from overfilling — was never addressed. Despite this, they charged us for: - Towing to their shop (which they arranged) - Diagnostic fees - Oil and filter - Towing back to the original shop The total cost exceeded $600, and the primary issue was never properly investigated. This experience showed a lack of thoroughness, poor communication, and a failure to take accountability for a serious mechanical concern. My household has serviced two vehicles at Lynch Ford, and my mother also brought her vehicle there based on our long-standing relationship. Over 15 years, we had only one prior issue, which they resolved at the time. However, after this experience, we will no longer return and will be servicing all of our vehicles elsewhere — including two recently purchased vehicles. In total, they have lost the business of five vehicles. Very disappointed.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
The quick lane service is fantastic. Everyone at Lynch Chevrolet treats you as a friend as well as customer. Wouldn't go anywhere else. Great dealership.
The quick lane service is fantastic. Everyone at Lynch Chevrolet treats you as a friend as well as customer. Wouldn't go anywhere else. Great dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
A friend of mine bought a car there a few years ago. His good experience led my son and another friend to purchase from there too. So it was one of the first places that I looked when wanting to upgrade my vehicle.it was a smooth process and a very friendly staff. I recommend this dealer to everybody.
A friend of mine bought a car there a few years ago. His good experience led my son and another friend to purchase from there too. So it was one of the first places that I looked when wanting to upgrade my vehicle.it was a smooth process and a very friendly staff. I recommend this dealer to everybody.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
These guys made me comfortable enough to purchase a high end vehicle sight unseen. They referred a shipper that was second to none and the paperwork was a breeze. No wonder they do a ton of business. Thanks to Everett for keeping me in the know as we completed the sale hundreds of miles apart. To say the experience was awesome is the understatement of the year. Thanks for an excellent experience!
These guys made me comfortable enough to purchase a high end vehicle sight unseen. They referred a shipper that was second to none and the paperwork was a breeze. No wonder they do a ton of business. Thanks to Everett for keeping me in the know as we completed the sale hundreds of miles apart. To say the experience was awesome is the understatement of the year. Thanks for an excellent experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for taking the time to leave that very nice review, Marvin. I am happy to hear that you had an awesome buying experience with us and that Everett did a great job communicating with you. John Walz-General Manager
We have dealt with Dave Jordan for at least three vehicles at Lynch and have always appreciated his willingness to search out what we have been looking for. We like the no pressure sale. Dave is always willing to answer any questions that we may have or search out the answer if he doesn't know.
We have dealt with Dave Jordan for at least three vehicles at Lynch and have always appreciated his willingness to search out what we have been looking for. We like the no pressure sale. Dave is always willing to answer any questions that we may have or search out the answer if he doesn't know.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Lynch Ford and Chevy went above and beyond locating the car I wanted. It wasn't an easy find since it turned out to be a popular 2025 model. Never pushy, always respectful and I'm so happy with every experience there. Would recommend 100%!
Lynch Ford and Chevy went above and beyond locating the car I wanted. It wasn't an easy find since it turned out to be a popular 2025 model. Never pushy, always respectful and I'm so happy with every experience there. Would recommend 100%!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Probably one of the easiest and least pressured vehicle purchases I've been apart of from a dealership. Grant it i didn’t have a trade in, but from test drive to leaving was maybe an hour and a half total!
Probably one of the easiest and least pressured vehicle purchases I've been apart of from a dealership. Grant it i didn’t have a trade in, but from test drive to leaving was maybe an hour and a half total!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
From the minute I walked into Lynch Ford, til the minute I walked out, I received the most awesome service from everyone. AND, I walked out with a purchase that I’m totally in love with!!!! I’ve already promoted this dealership, and it has been amazing to hear how many others are totally pleased with them too!!! BIG THANKS to Andy for all his help!!! These folks are the best of the best!!!!
From the minute I walked into Lynch Ford, til the minute I walked out, I received the most awesome service from everyone. AND, I walked out with a purchase that I’m totally in love with!!!! I’ve already promoted this dealership, and it has been amazing to hear how many others are totally pleased with them too!!! BIG THANKS to Andy for all his help!!! These folks are the best of the best!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Our sales team with Larry was very thorough and to the point. Very knowledgeable in the process and we came away with a very nice low mile used pick up truck. Would recommend the dealership to anyone looking for a new or used vehicle
Our sales team with Larry was very thorough and to the point. Very knowledgeable in the process and we came away with a very nice low mile used pick up truck. Would recommend the dealership to anyone looking for a new or used vehicle
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Please be aware as they pretend to be nice but are not nice to customers and are rude.
Please be aware as they pretend to be nice but are not nice to customers and are rude.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car