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Reviews

(232 reviews)

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Went in for a scheduled oil change. When service was being done they found a problem with the front end of my truck. Taking longer than anticipated, Jamie Chofay, service manager, offered to lend me a car to go home until the work on my truck was completed. Long story short, Vendetti Motors went above and beyond in helping me have a great experience that day. Thank you very much.

Went in for a scheduled oil change. When service was being done they found a problem with the front end of my truck. Taking longer than anticipated, Jamie Chofay, service manager, offered to lend me a car to go home until the work on my truck was completed. Long story short, Vendetti Motors went above and beyond in helping me have a great experience that day. Thank you very much.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Henry, our staff is committed to providing each of our clients with the best automotive experience! We are always more than happy to assist you if anything else comes up. Take care!

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Service a Vendetti?s in Franklin, Ma is amazing, updates communicated and any issues addressed. Never been disappointed!

Service a Vendetti?s in Franklin, Ma is amazing, updates communicated and any issues addressed. Never been disappointed!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sandra, your satisfaction is important to us, so we want to sincerely thank you for choosing Vendetti Motors, INC. and we hope to see you again soon!

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Friendly and efficient, was a good experience overall , works definitely purchase there again, very satisfied

Friendly and efficient, was a good experience overall , works definitely purchase there again, very satisfied

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Purchased another vehicle from Vendetti Motors. Fantastic , professional service from Jim , Abe and the service staff . My family has been buying vehicles there since the 60s and their commitment to excellence is tremedous

Purchased another vehicle from Vendetti Motors. Fantastic , professional service from Jim , Abe and the service staff . My family has been buying vehicles there since the 60s and their commitment to excellence is tremedous

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

George, thank you for your kind review; we are happy to pass along your comments to the team here at Vendetti Motors, INC.! We sincerely value your business and look forward to your next visit!

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I called Vendetti Motors when the tire monitor light came on and showed no reading for the right front tire. The tire was not flat. The service manager fit me in the next day. After testing it was determined that the sensor for that tire was not working. It could not be reset. After being advised of this I asked the service manager to replace it while I waited. Vendetti?s service department is dependable, efficient and courteous.

I called Vendetti Motors when the tire monitor light came on and showed no reading for the right front tire. The tire was not flat. The service manager fit me in the next day. After testing it was determined that the sensor for that tire was not working. It could not be reset. After being advised of this I asked the service manager to replace it while I waited. Vendetti?s service department is dependable, efficient and courteous.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Beverly, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

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I had a fabulous experience purchasing my Sierra. There is NO pressure which is a breath of fresh air. They are extremely knowledgeable, kind, trustworthy, and you will feel very confident in buying from them. I go there for service too and everyone remembers who you are and they come up to you to say hello. If I could give them more stars I would. This dealer is exquisite.

I had a fabulous experience purchasing my Sierra. There is NO pressure which is a breath of fresh air. They are extremely knowledgeable, kind, trustworthy, and you will feel very confident in buying from them. I go there for service too and everyone remembers who you are and they come up to you to say hello. If I could give them more stars I would. This dealer is exquisite.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad to hear you found our staff so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Great customer service - easy to schedule appointment and even provides me with a ride back to my office!!

Great customer service - easy to schedule appointment and even provides me with a ride back to my office!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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I have been doing business with Vendetti Motors for years,never had a bad experience.

I have been doing business with Vendetti Motors for years,never had a bad experience.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
5.0
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Absolutely horrible People!!! Do not Buy here we am in the middle of talking To the state attorneys office, going through lemon law arbitration and the possibly looking to hire an attorney!! Go ANYWHERE ELSE!! They made us pay to get the car fixed within the warranty period ! The worst!!

Absolutely horrible People!!! Do not Buy here we am in the middle of talking To the state attorneys office, going through lemon law arbitration and the possibly looking to hire an attorney!! Go ANYWHERE ELSE!! They made us pay to get the car fixed within the warranty period ! The worst!!

Rating breakdown (out of 5):
Customer service
1.0
Buying process
2.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent service . Very helpful and informative. I would definitely buy there again in the future.

Excellent service . Very helpful and informative. I would definitely buy there again in the future.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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See all 232 reviews

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