Skip to main content

Briarwood Ford

(950 reviews)
Visit Briarwood Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–6:00pm 7:00am–7:00pm
Wednesday 9:00am–6:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–6:00pm 7:00am–7:00pm
Saturday 10:00am–3:00pm 8:00am–2:00pm
Sunday Closed Closed

Contact seller

Select a Salesperson (optional)

Contact seller

By clicking here, you authorize Cars.com and its sellers/partners to contact you by text/calls which may include marketing and be by autodialer. Calls may be prerecorded. You also agree to our Privacy Notice. Consent is not required to purchase goods/services.

We value your privacy. Cars.com Privacy Notice

New (833) 313-1792 (833) 313-1792
Used (866) 853-3466 (866) 853-3466
Service (888) 377-2976 (888) 377-2976

About our dealership

This seller has been on Cars.com since May 2026.
Briarwood Ford will strive to exceed the expectations of our customers employees and community. We will work to continuously provide the highest quality of service with a sense of warmth friendliness company spirit and individual pride. We have one of the area's best selections of all the latest Ford products. Our used car department has a fantastic selection of domestic and imported vehicles to choose from and includes our pre-owned "Value Center". We have a full service Collision Center and an award winning Service Department. We are located at the corner of Michigan Ave. and State St. We are committed to serving our customers!
THE BEST DEALS IN THE STATE OF MICHIGAN ARE AT THE CORNER OF STATE AND MICHIGAN AT BRIARWOOD FORD!

Service center

Phone number (888) 377-2976

Service hours

Monday
7:00am–7:00pm
Tuesday
7:00am–7:00pm
Wednesday
7:00am–7:00pm
Thursday
7:00am–7:00pm
Friday
7:00am–7:00pm
Saturday
8:00am–2:00pm
Sunday
Closed

Meet our employees

Reviews

(950 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Briarwood Ford from DealerRater.

Want to share your experience with this dealership?

Write a review

Everyone that was involved in getting my vehicle ready for me was very nice and friendly. They made everything easy. I would recommend Briarwood Ford to anyone that was looking to purchase a vehicle or to get theirs serviced.

Everyone that was involved in getting my vehicle ready for me was very nice and friendly. They made everything easy. I would recommend Briarwood Ford to anyone that was looking to purchase a vehicle or to get theirs serviced.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

My husband, my daughter, my brother-in-law & his family, my daughter-in-law & her family, etc. & I drive Ford Automobiles. We enjoy driving Ford Cars. Sandra S. Blair

My husband, my daughter, my brother-in-law & his family, my daughter-in-law & her family, etc. & I drive Ford Automobiles. We enjoy driving Ford Cars. Sandra S. Blair

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Very friendly and no pressure. Would highly recommend . Thank you Briarwood ford for a easy and pleasant experience

Very friendly and no pressure. Would highly recommend . Thank you Briarwood ford for a easy and pleasant experience

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

Easy, pain free buying experience. Definitely recommend buying from them. Emily did a great job of having everything ready when I got there and I was in and out quickly.

Easy, pain free buying experience. Definitely recommend buying from them. Emily did a great job of having everything ready when I got there and I was in and out quickly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi John, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

Show full review

bruno is my salesman. he is very knowledgable and efficient in his work. we can count on Bruno Sinimimaro each time that we change vehicles. 2 vehicles on 3 year leases. I highly recommend Bruno Siminaror

bruno is my salesman. he is very knowledgable and efficient in his work. we can count on Bruno Sinimimaro each time that we change vehicles. 2 vehicles on 3 year leases. I highly recommend Bruno Siminaror

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

The salesperson was friendly and available whenever I called him. He answered all my questions, and made the whole process of leasing a vehicle very easy.

The salesperson was friendly and available whenever I called him. He answered all my questions, and made the whole process of leasing a vehicle very easy.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Show full review

Briarwood Ford was very helpful in getting me the truck I desired. Sales person Al Bell was very Knowledgeable and streamlined the process for me. It was great doing business with them.

Briarwood Ford was very helpful in getting me the truck I desired. Sales person Al Bell was very Knowledgeable and streamlined the process for me. It was great doing business with them.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Briarwood Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

Show full review

Due to the lack of neither (2) dealerships that could not repair my ?2020? Edge I was forced to buy the Escape! The car would stall? Sent a E-mail to ?John Farley, Jr? @ corporate 11/1/24, no response?

Due to the lack of neither (2) dealerships that could not repair my ?2020? Edge I was forced to buy the Escape! The car would stall? Sent a E-mail to ?John Farley, Jr? @ corporate 11/1/24, no response?

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Show full review

I recently purchased a certified pre-owned car from Briarwood. The overall experience was great. Emily was super easy to work with and they went a bit out of their way to make sure I was able to get there after work, go through the process and be on my way in no time. Friendly team here...would recommend.

I recently purchased a certified pre-owned car from Briarwood. The overall experience was great. Emily was super easy to work with and they went a bit out of their way to make sure I was able to get there after work, go through the process and be on my way in no time. Friendly team here...would recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Jeff, thank you for taking the time to leave us your response to our staff's outstanding customer service! Thanks again for the recommendation, and have an amazing day!

Show full review

Very Good!! Emily Buckle is great at making sure I get my beautiful 2024 BLUE auto. Although the symbols are something else to learn on the dash.

Very Good!! Emily Buckle is great at making sure I get my beautiful 2024 BLUE auto. Although the symbols are something else to learn on the dash.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello Sandra, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! At Briarwood Ford, Inc., we value our customers and we look forward to seeing you on your next visit. Take care!

Show full review
See all 950 reviews