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McFadden's Friendly Motors

(113 reviews)
Visit McFadden's Friendly Motors
Sales hours: 9:30am to 2:00pm
Service hours:
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Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–7:00pm 8:00am–7:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:30am–2:00pm Closed
Sunday Closed Closed
New (269) 906-9776 (269) 906-9776
Used (855) 575-5436 (855) 575-5436
Service (855) 575-5515 (855) 575-5515

Inventory

See all 79 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since November 2006.
McFadden's Friendly Motors was incorporated in 1974. We are located in South Haven Michigan. Our mission statement since inception has been "To provide our customers with a shopping buying service and ownership experience that consistently satisfies each individuals needs and exceeds their expectations in a comfortable supportive environment". That goal and exceptionally high customer satisfaction is reflected in our consistent high customer praise here on Cars.com.
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Service center

Phone number (855) 575-5515

Service hours

Monday
8:00am–5:00pm
Tuesday
8:00am–5:00pm
Wednesday
8:00am–7:00pm
Thursday
8:00am–5:00pm
Friday
8:00am–5:00pm
Saturday
Closed
Sunday
Closed

Reviews

(113 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of McFadden's Friendly Motors from DealerRater.

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Very friendly staff and was on point with everything

Very friendly staff and was on point with everything helped me get my new big horn.

Very friendly staff and was on point with everything

Very friendly staff and was on point with everything helped me get my new big horn.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your kind words about our team and their help with your Big Horn. Thank you for choosing McFadden's Friendly Motors. Enjoy your new vehicle.

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I brought my vehicle in with a "rattle" under the hood.

I brought my vehicle in with a "rattle" under the hood. I'm so glad they were able to diagnose it quickly and schedule the repair. That rattle could have turned into something aweful. Thank you Cody, Nick and everyone else involved!

I brought my vehicle in with a "rattle" under the hood.

I brought my vehicle in with a "rattle" under the hood. I'm so glad they were able to diagnose it quickly and schedule the repair. That rattle could have turned into something aweful. Thank you Cody, Nick and everyone else involved!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your feedback and are glad our team could assist with the repair. McFadden's Friendly Motors is here to help keep your vehicle running smoothly. Thank you for choosing us.

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My service was excellent.

My service was excellent. Needed 2 new key fobs, they got them within 2 days and programmed them that night. They only reason I withheld the 5 stars was because I need additional work on my 4 wheel drive and they had neither a rental nor loaner. I'm a year plus working out of town on 6/12s with Sundays off and my resources are limited.

My service was excellent.

My service was excellent. Needed 2 new key fobs, they got them within 2 days and programmed them that night. They only reason I withheld the 5 stars was because I need additional work on my 4 wheel drive and they had neither a rental nor loaner. I'm a year plus working out of town on 6/12s with Sundays off and my resources are limited.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate your feedback and are glad to hear your key fobs were handled quickly. We understand the inconvenience regarding the loaner vehicle and appreciate your patience. Thank you for choosing McFadden's Friendly Motors.

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During a family emergency I needed a repair on my Jeep

During a family emergency I needed a repair on my Jeep Grand Cherokee and Cody was able to get my Jeep in and out in a timely manner! Everyone at the dealership is nice and pleasant to deal with!

During a family emergency I needed a repair on my Jeep

During a family emergency I needed a repair on my Jeep Grand Cherokee and Cody was able to get my Jeep in and out in a timely manner! Everyone at the dealership is nice and pleasant to deal with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad our team could assist quickly during your family emergency. McFadden's Friendly Motors values making the repair process smooth. Thank you for your kind words about our staff.

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Service was excellent, repairs were quick, price was

Service was excellent, repairs were quick, price was reasonable. The only issue I see is lack of weekend hours which didn't affect me. If my water pump failed the next day it would have added 2 days to the repair.

Service was excellent, repairs were quick, price was

Service was excellent, repairs were quick, price was reasonable. The only issue I see is lack of weekend hours which didn't affect me. If my water pump failed the next day it would have added 2 days to the repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for your feedback about our service and pricing at McFadden's Friendly Motors. We appreciate your note about our weekend hours and will take it into consideration. Please reach out if you have any concerns in the future.

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Very friendly and all the people I had to deal with were

Very friendly and all the people I had to deal with were very nice! Plus the whole dealership people were nice

Very friendly and all the people I had to deal with were

Very friendly and all the people I had to deal with were very nice! Plus the whole dealership people were nice

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We appreciate your kind words about our team at McFadden's Friendly Motors. It's good to hear you had a positive experience with us. Thank you for sharing.

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I don't give out my phone number because of all the

I don't give out my phone number because of all the robocalls I will get but they never emailed me

I don't give out my phone number because of all the

I don't give out my phone number because of all the robocalls I will get but they never emailed me

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

I am so sorry about that. Can you please email me? rusty@mcfaddenfriendlymotors.com. I am the General Manager. I would like to be of assistance personally. I am not sure how we did not see your inquiry, but would like to figure out what happened and how we can be of assistance in your vehicle search.

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Walked in to the dealership knowing what I wanted to look

Walked in to the dealership knowing what I wanted to look at and test drive and they had it on the lot. 2024 jeep Grand Cherokee L edition and what a better way to start the day then to know your sales person. Had a wonderful experience with them and couldn’t be happier.

Walked in to the dealership knowing what I wanted to look

Walked in to the dealership knowing what I wanted to look at and test drive and they had it on the lot. 2024 jeep Grand Cherokee L edition and what a better way to start the day then to know your sales person. Had a wonderful experience with them and couldn’t be happier.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience and we're glad you enjoyed the visit with our team at McFadden's Friendly Motors. Take care and enjoy your 2024 Jeep Grand Cherokee L edition.

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The staff was very friendly.

The staff was very friendly. They waited on me quickly. I will recommend this company to anyone

The staff was very friendly.

The staff was very friendly. They waited on me quickly. I will recommend this company to anyone

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the kind words and recommendation. We’re glad you had a great experience with our team at McFadden's Friendly Motors.

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Great experience with Cody and McFadden’s.

Great experience with Cody and McFadden’s. I was kept up to date and the work was completed in a timely manner.

Great experience with Cody and McFadden’s.

Great experience with Cody and McFadden’s. I was kept up to date and the work was completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate your kind words about our team and service at McFadden's Friendly Motors. We're glad to hear that everything went smoothly for you.

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