Shopping for a different vehicle
We came to Rydell to look for a different vehicle. Dawn greeted us outside on the lot. We were talking about either repairing our vehicle or getting a different one. We looked at different vehicles and found one that fit our needs. Dawn was very helpful, kind, polite and LISTENED to what we needed in our price range. I have been approached by males before at dealerships that were pushy and did not listen to me. But Dawn respected what we could afford and she found the perfect vehicle for us.
Hi, we're happy you found our staff to be so supportive during your experience here at Rydell Chevrolet. We are always more than happy to assist you if anything else comes up. Take care!
"We know little about fords" GM of service.
Don't buy a used car from here. Lazy xxx mechanics and lying supervisors in the service department. Waterloo and independance Iowa. They wouldn't even honor the warranty on the used car they sold me the first two times I took it in to be fixed for the same exact reasons. I know exactly what's wrong with the car but they "can't figure it out". The xxxxxx just want you to pay out of pocket. I don't even work on cars for a living and I know what's wrong with it. And their "highly specialized mechanics" are very "special" just cant figure it out. Lmao nobody sells xxxx like rydells does.
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (319) 433-4871 to discuss your concerns, as your satisfaction is of utmost importance to us.
Couldn’t be happier!
Thank you so much Brandon Reyes! He is simply the best! I submitted my information and was contacted, any questions answered, and in less than 24 hours I was driving away in my first ever, brand new suv. Thanks again Brandon! 💙
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Rydell Chevrolet and we hope to see you again soon!
Purchasing a new truck
I found a new truck online that I liked so I called in. Dawn Tomson was the saleswoman that answered the phone and she was very helpful. So I made an appointment with her and came in and purchased the new truck. She made the experience effortless and enjoyable. I would highly recommend Dawn and Rydell for your next purchase.
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Rydell Chevrolet! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
2021 Chevrolet Equinox LT AWD
Another Chevrolet dealership offered a larger discount off new vehicle; we did not like color of that vehicle. We purchased vehicle at this dealership based on color and sport option of vehicle, not on price or discounts. This dealership would not negotiate on price. Purchased Resistall Full Pkg to protect new car. No boxes on ResistAll NG2 Customer Registration Form were checked, so not sure which parts of Full Pkg were completed. Sales consultants were friendly, very helpful and knowledgeable. We enjoyed working with them. This is our second Equinox. Our first Equinox was great, so we purchased another one. This Equinox has features we desired.
Hello there, we appreciate you taking the time to leave us this feedback. We will be sure to pass along your comments to the team, as your satisfaction is of utmost importance. Please don't hesitate to reach out if there's anything additional we can do for you. We hope you have a great day!
Our salesman Tom did well through the whole buying process. Upfront, honest, helpful offered a good trade price and then when they offered the Chevy Employee Discount For Everyone it was a sale!
Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very Professional and nice to deal with. Answered all questions about this vehicle.
Hi, we always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
Purchased a New Trailboss
I bought a truck from Dawn Tomson. She made the purchase very painless, easy she knows her stuff!! I would recommend Dawn to help with your next buying experience! Very happy will buy from Rydell and Dawn again!! Jeff
Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
I would definitely recommend Rydell in Independence to anyone. They were very helpful and made our buying experience very easy. The staff was very nice.
Congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Super easy purchase!
I purchased my second car from Dawn Tomson and it was truly the easiest process I’ve ever had. She had all the paperwork done when I got there which made the whole process quick and painless! Super helpful and knowledgeable about all the vehicles!
Hi, congratulations on your new vehicle! We're pleased to know our team has been able to really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to assist. Have a great day!