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Riley Subaru

(208 reviews)
Visit Riley Subaru
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 6:00pm
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Sales Service
Monday 8:00am–8:00pm 8:00am–6:00pm
Tuesday 8:00am–6:00pm 8:00am–6:00pm
Wednesday 8:00am–6:00pm 8:00am–6:00pm
Thursday 8:00am–8:00pm 8:00am–6:00pm
Friday 8:00am–6:00pm 8:00am–6:00pm
Saturday 8:00am–2:00pm 8:00am–12:00pm
Sunday Closed Closed

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New (877) 985-3939 (877) 985-3939
Used (877) 862-2832 (877) 862-2832
Service (877) 372-1034 (877) 372-1034

Inventory

See all 181 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since July 2025.
Riley Subaru is one of the premier new Subaru dealerships in Dubuque with a wide variety of options for our Manchester and Lancaster, WI customers. We strive for excellence and will work to make sure you get the customer support you deserve. You can trust that we have the skill and experience to get you behind the wheel of your new Subaru in no time. Continue reading to learn more about what we have to offer.
Rely on Riley

Service center

Phone number (877) 372-1034

Service hours

Monday
8:00am–6:00pm
Tuesday
8:00am–6:00pm
Wednesday
8:00am–6:00pm
Thursday
8:00am–6:00pm
Friday
8:00am–6:00pm
Saturday
8:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(208 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Went to Riley Subaru today to purchase a new Outback.

Went to Riley Subaru today to purchase a new Outback. I was there for an hour and a half and not one salesperson or manager bothered to approach me. I believe it was the sales manager sat in his office lounging in his chair playing on his desktop but never came out to ask if I needed help. Like I said I was there to buy a new vehicle. Now I'm going to Madison to purchase the new Outback. Terrible service Riley Subaru!

Went to Riley Subaru today to purchase a new Outback.

Went to Riley Subaru today to purchase a new Outback. I was there for an hour and a half and not one salesperson or manager bothered to approach me. I believe it was the sales manager sat in his office lounging in his chair playing on his desktop but never came out to ask if I needed help. Like I said I was there to buy a new vehicle. Now I'm going to Madison to purchase the new Outback. Terrible service Riley Subaru!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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The Riley's Subaru dealership is top notch.

The Riley's Subaru dealership is top notch. They work with their customers to meet all of their needs. Rick Herrig, in the Sales Department, has been a pure joy to work with. The service department is very thorough and willing to give you tips and suggestions to get the best experience out of your specific Subaru. Well done!

The Riley's Subaru dealership is top notch.

The Riley's Subaru dealership is top notch. They work with their customers to meet all of their needs. Rick Herrig, in the Sales Department, has been a pure joy to work with. The service department is very thorough and willing to give you tips and suggestions to get the best experience out of your specific Subaru. Well done!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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The service at Riley Subaru is always excellent.

The service at Riley Subaru is always excellent. In addition to being efficient and careful with service, every single person in the dealership is friendly and helpful. The waiting area is friendly and stocked with coffee and snacks. The service rep checks in while we are waiting to let us know about the progress. The great bonus is the frequent presence of 2 beautiful dogs. Taking one of our Subarus to the dealership for any service always pleasant.

The service at Riley Subaru is always excellent.

The service at Riley Subaru is always excellent. In addition to being efficient and careful with service, every single person in the dealership is friendly and helpful. The waiting area is friendly and stocked with coffee and snacks. The service rep checks in while we are waiting to let us know about the progress. The great bonus is the frequent presence of 2 beautiful dogs. Taking one of our Subarus to the dealership for any service always pleasant.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Riley’s is the best dealership we have ever delt with.

Riley’s is the best dealership we have ever delt with. Love our Outback and they have the best maintenance service.

Riley’s is the best dealership we have ever delt with.

Riley’s is the best dealership we have ever delt with. Love our Outback and they have the best maintenance service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Riley's is fantastic from purchasing a vehicle to having

Riley's is fantastic from purchasing a vehicle to having service work done. Sale's department Dan Thumser is excellent no pressure, upfront and friendly. The parts and service department is just as great, from photos to videos; of the service getting done and keeping you up to date!

Riley's is fantastic from purchasing a vehicle to having

Riley's is fantastic from purchasing a vehicle to having service work done. Sale's department Dan Thumser is excellent no pressure, upfront and friendly. The parts and service department is just as great, from photos to videos; of the service getting done and keeping you up to date!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Riley was amazing.

Riley was amazing. Jackson helped me through the whole process. They were never pushy or overbearing. I will definitely be a repeat customer in the future.

Riley was amazing.

Riley was amazing. Jackson helped me through the whole process. They were never pushy or overbearing. I will definitely be a repeat customer in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealership is the best I’ve had in my 75 yrs of like.

Dealership is the best I’ve had in my 75 yrs of like.. I always feel appreciated & not taken advantage of as a customer.

Dealership is the best I’ve had in my 75 yrs of like.

Dealership is the best I’ve had in my 75 yrs of like.. I always feel appreciated & not taken advantage of as a customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The most pleasant car buying experience I’ve ever had.

The most pleasant car buying experience I’ve ever had. No high pressure salesman. Very knowledgeable salesman. Everyone we met was very friendly

The most pleasant car buying experience I’ve ever had.

The most pleasant car buying experience I’ve ever had. No high pressure salesman. Very knowledgeable salesman. Everyone we met was very friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I enjoyed dealing with the people at Riley's.

I enjoyed dealing with the people at Riley's. This is the second new car we have bought from them, and I have always felt like the service was was very personalized. All from the sales, to the financing to the service I have always been satisfied. Danny Thummer sold us our 1st Subaru, however Danny was on vacation, so Rick Herrig filled in but also informed us we were still Danny's customers, even as he treated us with great care and attention. I was impressed how this dealership works together in providing for their customers!

I enjoyed dealing with the people at Riley's.

I enjoyed dealing with the people at Riley's. This is the second new car we have bought from them, and I have always felt like the service was was very personalized. All from the sales, to the financing to the service I have always been satisfied. Danny Thummer sold us our 1st Subaru, however Danny was on vacation, so Rick Herrig filled in but also informed us we were still Danny's customers, even as he treated us with great care and attention. I was impressed how this dealership works together in providing for their customers!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealing with salesman and Riley's during purchase was

Dealing with salesman and Riley's during purchase was easy. They made the process rather quick and simple. After purchase there was an issue and they went above and beyond to get it corrected and ensure that I was happy woth the over all experience.

Dealing with salesman and Riley's during purchase was

Dealing with salesman and Riley's during purchase was easy. They made the process rather quick and simple. After purchase there was an issue and they went above and beyond to get it corrected and ensure that I was happy woth the over all experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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See all 208 reviews