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Emerling Ford Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (696 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 8:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–5:30pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–5:30pm 7:30am–5:00pm
Saturday 9:00am–4:00pm 7:30am–1:00pm
Sunday Closed Closed

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Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (696 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Bought my 2024 Ford Escape at Emerling Ford, Springville, NY . My salesperson was Scott Heiler. I had many questions and Scott is well informed about the dealership and all aspects of the vehicle I selected. When I picked up my new Escape, I felt confident of the many great properties of my vehicle. I am not "tech" savvy and Scott was so helpful acquainting with the new functions of this Ford Escape. Thank you Scott!

Bought my 2024 Ford Escape at Emerling Ford, Springville, NY . My salesperson was Scott Heiler. I had many questions and Scott is well informed about the dealership and all aspects of the vehicle I selected. When I picked up my new Escape, I felt confident of the many great properties of my vehicle. I am not "tech" savvy and Scott was so helpful acquainting with the new functions of this Ford Escape. Thank you Scott!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great people. Excellent service in both buying and maintaining our vehicles. Been Going there for more than 15 yrs.

Great people. Excellent service in both buying and maintaining our vehicles. Been Going there for more than 15 yrs.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Yet again another great experience with Bob Young at Emerling Ford! Always helpful and a quick seamless process. Never feel pressured. What a delight!

Yet again another great experience with Bob Young at Emerling Ford! Always helpful and a quick seamless process. Never feel pressured. What a delight!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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I found it to be a pleasant experience and great service and I recommend to all my friends and coworkers

I found it to be a pleasant experience and great service and I recommend to all my friends and coworkers

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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My experience with Sales Representative Scott Heiler was excellent. He was extremely helpful with all my questions regarding the sale of the Bronco and how it works. Thank you very much Scott.

My experience with Sales Representative Scott Heiler was excellent. He was extremely helpful with all my questions regarding the sale of the Bronco and how it works. Thank you very much Scott.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent sales and service personnel. We have done business with Emerging for several years and have zero negatives on the staff, service and facility. A great place to buy or service your vehicles! 5 stars from us!

Excellent sales and service personnel. We have done business with Emerging for several years and have zero negatives on the staff, service and facility. A great place to buy or service your vehicles! 5 stars from us!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Best dealership ever! Employees are focused on you and your complete happiness and satisfaction! I never felt pressured, or like I was part of a game. They asked me what I wanted and what price range I wanted it in. I didn't have to do any running around it was all done for me. All I had to do was sign papers, hand over keys and title and drive home my brand new vehicle. This is how it should be and because of this I won't go anywhere else.

Best dealership ever! Employees are focused on you and your complete happiness and satisfaction! I never felt pressured, or like I was part of a game. They asked me what I wanted and what price range I wanted it in. I didn't have to do any running around it was all done for me. All I had to do was sign papers, hand over keys and title and drive home my brand new vehicle. This is how it should be and because of this I won't go anywhere else.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Excellent service with our salesman Nate Woodruff and the rest of the Emerling Team!! Love our new truck!!

Excellent service with our salesman Nate Woodruff and the rest of the Emerling Team!! Love our new truck!!

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Overall experience was very good! Ed was very helpful and helped me pick the right truck for me! He also went over everything in the truck so I knew what I was doing

Overall experience was very good! Ed was very helpful and helped me pick the right truck for me! He also went over everything in the truck so I knew what I was doing

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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The overall experience was very good at Emerling Ford. I have been dealing with Ed McClure for 3 years and have purchased 3 vehicles from him and the experience was second to none. Very good service from sales as well as the service department.

The overall experience was very good at Emerling Ford. I have been dealing with Ed McClure for 3 years and have purchased 3 vehicles from him and the experience was second to none. Very good service from sales as well as the service department.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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