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Emerling Ford Inc

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (680 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (680 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I love my 07 Chevy Aveo

My parents live out that way. I am from Syracuse, NY. My parents purchased the vehicle I wanted as a Graduation gift. I went into speak with Delaney Peters about the Chevy Aveo. I wanted a 5 speed manual vehicle with four doors. My father wanted to buy me a brand new car. I fell in love with the Aveo. It is a used vehicle but I love it. Mr. Peters was awesome. When I am financially able to purchase another vehicle or a new vehicle. I will be traveling back to see Mr. Peters. Emerling Ford threw in my new tags(plates) for free! Great deal! I will be back. Thank you Mr. Peters and Emerling Ford. My 07 Aveo is awesome. I had driven an 02 Hyundai Accent for 10 years and I started out wanting another Accent. However, I have to say, "I love the Chevy Aveo. Barbara Canute Syracuse, NY

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for traveling such a distance to our dealership. We appreciate your business here at Emerling Ford and look forward to continue our business relationship in the future. Thank you from everyone here at Emerling Ford.

Great Service

The service on my truck was excellent and timely. I worked with Craig Hartman who provided me with great customer service in describing the necessary repairs.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fabulous Service

I have had my vehicles serviced at Emerlings for several years and always been very pleased. Yesterday I had an inspection done, and my oil and filter changed. Deanna Dewald took real good care of me. She even made sure my vehicle was washed before I left. The Service people are so accommodating, and friendly. I wouldn't go any where else. I recommend Emerling Ford to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Emerling Ford

I was very pleased with the service and dealer. I would recommend this dealership to others looking to purchase. Delaney Peters was a great salesperson to work with. He found the truck I wanted and had it there the very next day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Sales: Evan Emerling

Coming out of a Toyota lease i had to find a vehicle that was reliable and priced right. Evan was a huge help to me during this process. Evan worked with me for about a month until he was able to find me just the right vehicle. He was very patient and understanding of my needs. His pleasant personality was a plus. He was by my side every step of the way and even went as far as coming to my home to program my access code. Being a senior, this was very impressive to me. I wish all salesmen were as great as Evan Emerling.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mr. & Mrs. Boyd

We enjoy dealing with Emerling Ford. Todd Jones is always there ready to answer any questions and get us through the buying process. The service is always good. The employees are courteous and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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08 Lincoln

Repaired the collision damage on my Lincoln and did a top quality job in a timely fashion. Also gave me a car to use while it was in the shop. Craig Hartman was very helpful and I was happy with whole experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Overall great experience!

I recently purchased a Ford F-150 at Emerling Ford. I was extremely happy with the service I was given. Evan Emerling was our sales person and he was right to the point and didn't try to haggle us. Everyone was patient with us as we tried to decide on exactly what we wanted. We never felt any pressure to buy or settle with a car. The dealership will also send you emails or postcards when its time for your next tune up or oil change. I would recommend this dealership to anyone who wants a friendly buying experience. The free popcorn is great too!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for such kind words, it is greatly appreciated. We are happy that we could assist you in your new purchase. Hope you are enjoying your new truck! Emerling Ford

Peter Delaney, Emerling Ford

My Emerling Ford experience has been wonderful. This is the 5th car my husband and I have bought from them. They all have been great cars/truck. I surely would recommend this dealership and Delany Peters!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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A-mazing

We have had nothing but good experiences with this dealership. Our favorite salesman, Delaney Peters, always make our finding/buying process so easy, and it's very refreshing to work with a salesman with your true interests at heart. He is also quick to communicate with you! We have referred both family & friends who have reported back with the same experiences. Their service department is top knotch as well. Always so accomidating and pleasant! Their finance deptartment is always a pleasure to work with as well. Just an overall amazing dealer!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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