Lahti's Jeep

Very knowledgeable and courteous to all my questions. Great experience in buying my Jeep. Will definitely recommend to my family and friends

For anyone interested in a Jeep I would highly recommend Lahti's. They are very accommodating and easy to work with. They're not flashy, which makes it so welcoming, you don't feel like you're walking into a fancy car dealership where you have to be locked and loaded and on top of your game. The people are great and you can have productive conversations, they are open and honest and you never get the "car dealership" feeling. They are also very knowledgeable on the product line. It's been family owned for decades and are now in their 3rd generation, they're proud of that and have people working there that share the same family business values. I had been looking on line at Jeeps for a while, but hadn't driven any yet. I stopped at Lahti kind of by accident and am glad I did, and actually bought the first one I drove. Highly recommended to purchase a vehicle here, they made it very easy and handle everything. Dianne, Branden and Adam were great to work with!

Had a great experience working with Dianne. Thank you! Loving my new Jeep Grand Cherokee

I have been a loyal customer of this Jeep dealership for years, which makes this experience especially disappointing. I brought my 2021 Jeep Grand Cherokee in for an ongoing issue and expected the level of service and expertise you would expect from a dealership that knows the brand. Instead, I felt like I was left without a clear diagnosis or resolution. I provided multiple videos documenting the issue, but the focus was placed on one video where I took my foot off the brake too soon, and I was essentially made to feel that the problem was related to my actions rather than the vehicle concern I was reporting. I was also advised that replacing both batteries might resolve the issue, although they could not guarantee that would fix the problem. I was quoted approximately $1,500 for the battery replacement. I chose to have the batteries replaced elsewhere for $429, and unfortunately, that did not resolve the issue. This confirmed that the batteries were not the root cause and that further diagnosis was still needed. What was most frustrating was not that the first attempt did not solve the issue — vehicle diagnostics can be complicated. The frustration was the lack of ownership, communication, and continued effort to properly troubleshoot a problem with a vehicle that should have received a more thorough evaluation. After sharing my experience publicly, another Jeep dealership reached out and took the time to look deeper into the concern. They worked diligently to reproduce the issue, researched available Mopar technical information, and identified a potential cause through a manufacturer bulletin. The difference was not that they had an immediate answer — it was that they listened, investigated, and continued working toward a solution. I have been a consistent customer of this dealership and have supported them in the past. This experience has changed my perception of their service department. I expected partnership, expertise, and a willingness to stand behind the Jeep brand — not to feel dismissed when my vehicle had an unresolved issue. I hope management takes this feedback seriously and looks at how customers with ongoing concerns are being handled. Customers do not expect every problem to be solved instantly, but they do expect to be heard, respected, and have someone willing to keep looking for the answer.

Friendly, responsive . Steve described in great detail the issue and recommended course of action.

Excellent service. Priscilla JACKIE Cherry CHRIS Ron. Geat to deal with. They make it so much easier when scheduling appointments. I wouldn't go anywhere else.

SUPER GREAT! Wonderfully helpful and very caring. Highest recommendation ever given as a single female.

Great service at the desk...fast and friendly. Great service on the vehicle Great service at the desk...fast and friendly. Great service on the vehicle. I highly recommend

They kept me up to date throughout the entire process. Took time to answer my questions and followed up with me whenever there was a delay.

Not 100% happy with my jeeps track record, but Lahtis has gone ABOVE & BEYOND with making things right. No complaints with the dealership.