Reviews
Vehicle Service
I was highly satisfied with my service experience at Hines Park Ford, Inc..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you again for choosing Hines Park Ford Inc, and we hope to see you again soon!
Hines Park Used Car Sales
The sales person I had was Mike and he was excellent. He was very knowledgeable about both the trucks history and how well they were maintained, and he had all the paperwork redy for me along with the truck when I came to pick it up.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
It is great to read such wonderful comments about your recent experience with us, David! Thanks again for your business! Take care!
Used car
Bought a used car from Hines Park Ford. Mike Pytel took excellent care of me. Excellent service, no pressure. I would highly recommend them. Gary
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good job
Service guy was respectful and thorough. Job done fast.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're pleased to hear everything was completed to your satisfaction, James! Please let us know if there is ever anything else we can do for you! Safe travels!
Customer
Extremely prompt response to my text and follow up. The vehicle was waiting for us upon arrival, immaculate and as represented. Allen Oxley was curteous, kind and knowledgeable ;and he had the dealer inspection prep and repair summary ready for review along with the auto check (car fax). His helpful and honest approach to the buying process reflected the dealership's commitment to very fair pricing and quality of product. I highly recommend Allen and Hines Ford for used (and new) car purchasing.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your satisfaction means a lot to us, and we truly appreciate you choosing Hines Park Ford Inc for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.
Work Vehicle Service
Normal great service. Everything was taken care of. Very happy with the people and server I get from Hines Park Ford. -Roger
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Good Service
My car, unfortunately, was in an accident on my way to work one morning. With that being said, my breakfast and lunch for the day was thrown all over the front seat when I was hit. Hines Park went through the bag that the policeman and firemen gathered from the accident and pulled out everything of value. This was not expected, but VERY much appreciated! Everything is working well on my car outside of some sticky buttons on my console from the spilled coffee from the accident.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
markk
Scheduled time was reasonable, the service writer explained my issues and they were resolved. Delay in a part being received and the dealership paid for the rental car. Problem was resolved.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Al Oxley ROCKS!
If your looking for a guy who knows his stuff he is for you. Recently purchased a used Superduty and he was a no pressure type of guy. He is always looking for rebates and discounts for you without even asking. Makes the transaction as smooth as possible. If you want to test drive every car on the lot he will make it happen.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Service and sales
Excellent service. Joe Harness has been our trusted and reliable adviser for many years. Thank you, Joe, for all your help over the years. Chris Sutar has been excellent and easy to work with in sales.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your wonderful response to the quality of service our Staff provides, John! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
