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Hines Park Ford

(691 reviews)
Visit Hines Park Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 10:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award

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New (877) 885-7490 (877) 885-7490
Used (877) 885-1308 (877) 885-1308
Service (877) 885-3030 (877) 885-3030

Inventory

See all 639 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2007.
Hines Park Ford is a 10 time President's Award winning dealership for superior customer satisfaction in both sales and service. Read our reviews and see for yourself. We have been selling new and pre-owned vehicles since we opened in 1995. With the addition of our Quick Lane and Collision Center we have become a full service dealer able to provide repairs for all makes and models. Come see why Hines Park Ford is your "Make it Easy" Dealer!
Your "Make it Easy" Dealer

Service center

Phone number (877) 885-3030

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(691 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hines Park Ford from DealerRater.

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Great sales person, Rick Hawk A joy to work with.

Great sales person, Rick Hawk A joy to work with. Love my 2024 white escape.

Great sales person, Rick Hawk A joy to work with.

Great sales person, Rick Hawk A joy to work with. Love my 2024 white escape.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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After having visited several car dealership, I was

After having visited several car dealership, I was impressed by the number of cars displayed in the Hines Park showroom. I did not see this at any other dealership. My son and I were greeted by several people upon entering the dealership. Again, this was not what we had previously experienced. Our salesman, Constantine, made spending money fun, great personality. I really felt like he was working for me and not the dealership even though I knew better. I’m extremely happy with the car that I purchased. Now I just wish I can figure out the navigation system.

After having visited several car dealership, I was

After having visited several car dealership, I was impressed by the number of cars displayed in the Hines Park showroom. I did not see this at any other dealership. My son and I were greeted by several people upon entering the dealership. Again, this was not what we had previously experienced. Our salesman, Constantine, made spending money fun, great personality. I really felt like he was working for me and not the dealership even though I knew better. I’m extremely happy with the car that I purchased. Now I just wish I can figure out the navigation system.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Had a great experience working with Shawn, our salesman.

Had a great experience working with Shawn, our salesman. He found and acquired the car we wanted. Was a pleasure doing business with him.

Had a great experience working with Shawn, our salesman.

Had a great experience working with Shawn, our salesman. He found and acquired the car we wanted. Was a pleasure doing business with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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I’ve been going to Hines Park because of Rick Hawk &

I’ve been going to Hines Park because of Rick Hawk & will continue to go

I’ve been going to Hines Park because of Rick Hawk &

I’ve been going to Hines Park because of Rick Hawk & will continue to go

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I am a new customer to Hines Park Ford.

I am a new customer to Hines Park Ford. I expressed my disappointment with the new owners of Tom Holzer Ford (where I’ve purchased over 20 vehicles) and was hoping to find a new dealer. I was sent home with my new Edge (it was a courtesy car with 500 miles). The car was not clean and had less gas than my trade-in, which were minor irritants, but I was sent home with a different vehicles set of keys as my spare set. That’s simply sloppy work and made my first impression negative. We were also told to call back if we didn’t receive paperwork in the mail to set up payments. We haven’t, we have left a message (last week), but still no response. My negative first impression has been confirmed.

I am a new customer to Hines Park Ford.

I am a new customer to Hines Park Ford. I expressed my disappointment with the new owners of Tom Holzer Ford (where I’ve purchased over 20 vehicles) and was hoping to find a new dealer. I was sent home with my new Edge (it was a courtesy car with 500 miles). The car was not clean and had less gas than my trade-in, which were minor irritants, but I was sent home with a different vehicles set of keys as my spare set. That’s simply sloppy work and made my first impression negative. We were also told to call back if we didn’t receive paperwork in the mail to set up payments. We haven’t, we have left a message (last week), but still no response. My negative first impression has been confirmed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
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Hines Park Ford is a great dealership and Shawn is the

Hines Park Ford is a great dealership and Shawn is the best salesman in the place! Thank you for the great service and we will be back when our lease is up!

Hines Park Ford is a great dealership and Shawn is the

Hines Park Ford is a great dealership and Shawn is the best salesman in the place! Thank you for the great service and we will be back when our lease is up!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Hinds Park Ford is an excellent dealership I have bought

Hinds Park Ford is an excellent dealership I have bought my last several vehicles with Jamie Blair’s help. Everyone in the service department is so friendly easy to deal with.

Hinds Park Ford is an excellent dealership I have bought

Hinds Park Ford is an excellent dealership I have bought my last several vehicles with Jamie Blair’s help. Everyone in the service department is so friendly easy to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Salesman Shawn was great to work with.

Salesman Shawn was great to work with. He was very knowledgeable, competent and efficient. I would highly recommend working with him.

Salesman Shawn was great to work with.

Salesman Shawn was great to work with. He was very knowledgeable, competent and efficient. I would highly recommend working with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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A very well run dealership with professional and

A very well run dealership with professional and courteous sales people. Purchasing my vehicle was a pleasant experience. The paperwork was handled and ready for me to sign when I came to pick up my new Explorer. My salesman was excellent and explained all the tech and advised me of the tech classes so I could utilize all of the things my Explorer offers.

A very well run dealership with professional and

A very well run dealership with professional and courteous sales people. Purchasing my vehicle was a pleasant experience. The paperwork was handled and ready for me to sign when I came to pick up my new Explorer. My salesman was excellent and explained all the tech and advised me of the tech classes so I could utilize all of the things my Explorer offers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Hines Park Ford is an excellent all around dealership,

Hines Park Ford is an excellent all around dealership, from service to sales. Quick lane gets me in and out and Shawn Hardy in sales makes buying a vehicle easy and pleasant. Best salesman I have ever had and will continue to be a follower. I appreciate the whole staff and are always accommodating whenever I need to be. Thank you all for your good work.

Hines Park Ford is an excellent all around dealership,

Hines Park Ford is an excellent all around dealership, from service to sales. Quick lane gets me in and out and Shawn Hardy in sales makes buying a vehicle easy and pleasant. Best salesman I have ever had and will continue to be a follower. I appreciate the whole staff and are always accommodating whenever I need to be. Thank you all for your good work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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