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Hines Park Ford

(709 reviews)
Visit Hines Park Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday Closed 8:00am–3:00pm
Sunday Closed Closed
2016 consumer dealer award
View 1 awards
2016 consumer dealer award

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New (877) 890-8138 (877) 890-8138
Used (888) 842-9671 (888) 842-9671
Service (855) 570-1110 (855) 570-1110

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About our dealership

This seller has been on Cars.com since June 2026.
For more than 50 years, Hines Park Ford has proudly served drivers throughout New Hudson, South Lyon, Wixom, Brighton, and the surrounding communities. As a family-owned dealership, we believe buying or servicing a vehicle should be straightforward, comfortable, and built on trust. From helping customers find the right Ford to providing dependable service and convenient ownership solutions, our team is committed to making every experience easy. We are equally proud to support the local organizations, schools, and community programs that make this area such a special place to call home.
Your "Make it Easy" Dealer

Service center

Phone number (855) 570-1110

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Meet our employees

Reviews

(709 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hines Park Ford from DealerRater.

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Salesman was very knowledgeable, worked with me and my budget to get into the vehicle I wanted.

Salesman was very knowledgeable, worked with me and my budget to get into the vehicle I wanted.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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This is my fifth vehicle purchase from Hines Park Ford and they have always been great to work with. Hines Park even managed to win over my wife on her purchase and that was not an easy task given her previous poor experiences at other dealers. I don't know if I'm supposed to name drop in this review but Constantin, my salesperson is truly a credit to the car sales / automotive industry. His knowledge of the vehicles he's selling goes well beyond the normal basic information you get as an industry norm from car sales people. I realize I may be different than the average car buyer in the amount of research I do on vehicles prior to ever setting foot in the dealership to look at one in person which makes it all the more refreshing to speak with someone who has done his research and can contribute more to my decision making process than the basic taking a copy of my license, handing me the keys for a test drive and asking me "how did it drive" when I get back. Hines Park Ford has earned my business because their sales approach goes beyond the aesthetics of the car or truck, I don't need a car salesman to tell me how good the GTD or the Darkhorse Mustang are, I think the cars tell the story for themselves. What I do need to know is that my F350 can pull my 17,000lbs trailer, the type of range I can expect to get, and what my options are to fit my specific needs in a vehicle, whether those needs require factory options or aftermarket options and assist me in completing the upfit of my truck. Thank you Hines Park for going above and beyond to assist me with my vehicle needs!

This is my fifth vehicle purchase from Hines Park Ford and they have always been great to work with. Hines Park even managed to win over my wife on her purchase and that was not an easy task given her previous poor experiences at other dealers. I don't know if I'm supposed to name drop in this review but Constantin, my salesperson is truly a credit to the car sales / automotive industry. His knowledge of the vehicles he's selling goes well beyond the normal basic information you get as an industry norm from car sales people. I realize I may be different than the average car buyer in the amount of research I do on vehicles prior to ever setting foot in the dealership to look at one in person which makes it all the more refreshing to speak with someone who has done his research and can contribute more to my decision making process than the basic taking a copy of my license, handing me the keys for a test drive and asking me "how did it drive" when I get back. Hines Park Ford has earned my business because their sales approach goes beyond the aesthetics of the car or truck, I don't need a car salesman to tell me how good the GTD or the Darkhorse Mustang are, I think the cars tell the story for themselves. What I do need to know is that my F350 can pull my 17,000lbs trailer, the type of range I can expect to get, and what my options are to fit my specific needs in a vehicle, whether those needs require factory options or aftermarket options and assist me in completing the upfit of my truck. Thank you Hines Park for going above and beyond to assist me with my vehicle needs!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It’s wonderful to support you on your fifth vehicle purchase and to have won over both you and your wife. Constantin and our team appreciate the opportunity to share detailed towing data, range expectations, and upfit options for your new Ford F-350. Thank you for placing your trust in us again.

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Why should I buy , when I was overcharged seventeen hundred dollars on new escape lease

Why should I buy , when I was overcharged seventeen hundred dollars on new escape lease

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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My latest experience at Hines park Ford was with service dept. I was very pleased with the process they have in place. Frank, my advisor was very helpful and knowledgeable. He kept me updated and went out of his way to provide me with a loaner even though they finished my car the same day. I recommend Hines park ford for automobile sales and service. John vilella

My latest experience at Hines park Ford was with service dept. I was very pleased with the process they have in place. Frank, my advisor was very helpful and knowledgeable. He kept me updated and went out of his way to provide me with a loaner even though they finished my car the same day. I recommend Hines park ford for automobile sales and service. John vilella

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

John, Thank you for taking the time to leave the quality review that you did. Frank is GREAT to work with and truly cares about the customers he is assisting. We can't wait to see you again soon for your next scheduled maintenance and if anything is needed in the meantime you know we are always here to assist! Have a great day,

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The leasing experience was easy. Christine Hasenbusch was the best salesperson I’ve ever dealt with and I have purchased or leased many vehicles over the past 35 years.

The leasing experience was easy. Christine Hasenbusch was the best salesperson I’ve ever dealt with and I have purchased or leased many vehicles over the past 35 years.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Had a great experience leasing my first car! I will recommend Hines ford to my friends too.

Had a great experience leasing my first car! I will recommend Hines ford to my friends too.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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The staff was courteous and easy to work with. We were able to drive several vehicles of interest and purchasing process was efficient.

The staff was courteous and easy to work with. We were able to drive several vehicles of interest and purchasing process was efficient.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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The experience was wonderful and my salesman was great. I will definitely return to this dealership

The experience was wonderful and my salesman was great. I will definitely return to this dealership

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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Great communication with the staff. Each step of the process was explained in detail. Great customer service.

Great communication with the staff. Each step of the process was explained in detail. Great customer service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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I had great experience leasing my new 2025 Ford Explorer! From placing my order to delivery. Excellent communication and the best customer service! Love Hines Park!

I had great experience leasing my new 2025 Ford Explorer! From placing my order to delivery. Excellent communication and the best customer service! Love Hines Park!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
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