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Herb Chambers Chevrolet of Danvers

(946 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 8:30am–6:00pm 7:30am–4:00pm
Sunday 11:00am–5:00pm Closed
2025 consumer dealer award
View 2 awards
2025 consumer dealer award 2015 consumer dealer award

Reviews

(946 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Herb Chambers Chevrolet of Danvers from DealerRater.

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Service

Had a break problem on a Ford Edge turned out to be a a break caliber leaking. They had replace my rear calibers over a year ago thought it was out of warranty but Scott said he’d try to get it covered under the warranty and he did. Saved me a lot of money. Been dealing with him for years with a few different cars and HIGHLY recommend them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Denis, it's great to know that Scott was able to assist you with your brake issue at Herb Chambers Chevrolet of Danvers. We're always here for any future needs! Thanks for the high recommendation and continued support.

I was dealing with Scott and Jay regarding my service

I was dealing with Scott and Jay regarding my service last week. Torque Converter Software was updated but the car is still makin a whirring sound on the drivers side. Waiting to hear back from either regarding next steps.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Mark, we appreciate your feedback and patience. Our team at Herb Chambers Chevrolet of Danvers is looking into the issue you mentioned with your car's torque converter software. We'll be in touch soon to discuss next steps!

A good morning at the dealership

Excellent service from start to finish. Friendly and comfortable waiting area. An explanation of everything that needed to be done, and why. And the best part, everything was done and done well, on time!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Hey David, thank you for the positive review! We're glad to know you had an excellent experience at Herb Chambers Chevrolet of Danvers. We always aim for transparency and timely service and see you again. Have a great ride!

Excellent people very knowledgeable and answered all our

Excellent people very knowledgeable and answered all our questions definitely will come back to this dealership

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

We're delighted to know you had a positive experience with our knowledgeable team at Herb Chambers Chevrolet of Danvers. We appreciate your feedback and look forward to seeing you again!

Michael Anagnos checked me in right away in a very

Michael Anagnos checked me in right away in a very professional manor and was very nice and Pleasant to deal with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're glad to know that Michael provided you with a professional and pleasant experience at Herb Chambers Chevrolet of Danvers. Thanks for sharing your feedback! We'll see you next time!

Thank you for getting us in to do an overdue inspection

Thank you for getting us in to do an overdue inspection for our vehicle. Prompt and courteous service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're glad we could assist with your overdue inspection! Thanks for choosing Herb Chambers Chevrolet of Danvers and sharing this positive feedback. Safe travels!

Expert mechanics

Excellent service department. They always review the car’s history and stay on top of needed maintenance and repairs. They are very thorough, courteous and considerate.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hey Joyce, we're glad to know our service team at Herb Chambers Chevrolet of Danvers has been able to provide you with an excellent service experience. Thank you for your loyalty and for trusting us with your car needs! We'll see you next time. Safe travels!

Mike was extremely knowledgeable and took excellent care

Mike was extremely knowledgeable and took excellent care of my car! I would recommend his service to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hi Barbalily! We're glad to know Mike was able to provide you with such excellent service at Herb Chambers Chevrolet of Danvers! We appreciate your recommendation and look forward to serving you again in the future.

Patrick (service manager) from Herb Chambers Chevrolet in

Patrick (service manager) from Herb Chambers Chevrolet in Danvers, MA is simply awesome and he is the best service manager that I have ever dealt with ever.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We're pleased to know that Patrick has been able to provide an excellent service experience at Herb Chambers Chevrolet of Danvers. We appreciate your kind feedback and look forward to serving you again in the future! Safe travels!

excellent customer service

The staff at Herb Chambers Chevy of Danvers is amazing. They worked with me and found a car that fits my budget. They did not try to sell me something I couldn't afford. They made the process stress free!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

We're so glad to know our team at Herb Chambers Chevrolet of Danvers was able to help you find the perfect car within your budget. It's great that we could make the process stress-free for you! Thanks for sharing this positive feedback with us.