Reviews
Quality work , great service and ver professional
I always go to this dealership with my wife’s car and my own, they do good work at a fair price and the service agents are all so very nice. I was there this morning with my wife’s car for an oil change and tire rotation and tomorrow at 7 am I’ll be there again with my car for the same service. I highly recommend this dealership
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're thrilled to hear that you enjoy working with our team and find our service agents professional and accommodating. Thank you for your continued trust in Herb Chambers Chevrolet of Danvers and for recommending us. We look forward to serving you for your car's oil change and tire rotation!
Patrick the service manager is always polite and
Patrick the service manager is always polite and respectful, he takes the time to explain all charges before your vehicle goes in for service so that there will not be any surprises. Patrick is The Man!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Patrick and our team are glad you had such a great experience servicing your car at Herb Chambers Chevrolet of Danvers! We value your feedback and look forward to providing another five-star experience next time! Thank you!
Patrick was a great help today.
Patrick was a great help today. To start he kindly took my key fob off for me. He explained that I had a free oil change. That was unexpected! He was a real help! Thanks , Patrick!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the wonderful review! We're happy to hear Patrick provided you with an excellent experience and we'll be sure to let him know how much you appreciate his helpful service. Take care and we'll see you next time here at Herb Chambers Chevrolet of Danvers!
service on my corvette tire
My experience was very good. The service manager Mike Anagnos treated us excellent. Always keeping us informed and getting us in and out as quick as possible. Would definitely use the facility again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Dennis, We are delighted to hear that you had a wonderful experience at Herb Chambers Chevrolet of Danvers! It's great going the extra mile and making sure our customers are always informed. Thank you for sharing your thoughts about Mike and our team. We are so happy to be an important part of your automotive journey.
Oil change
Service was fast enough. I got time to go say hi to my friend Alex and look at those new toys at the show room. Thank you much
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Daniel, we appreciate you taking the time to share your experience at Herb Chambers Chevrolet of Danvers. We're glad you were able to take a look at our new inventory while we got your service done quickly. Hope to see you soon!
Good experience very social and helpful.
Good experience very social and helpful. We would recommend friends to go to this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate this kind five-star review! We are glad you found us to be helpful and hope to see you back in the near future! Thank you! - Herb Chambers Chevrolet of Danvers
All is good
I always receive good service whenever I bring my car in for service. Everyone is friendly and willing to help
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Denise, We appreciate your business and are thrilled to hear that you had such a positive experience with our friendly team during your visit to Herb Chambers Chevrolet of Danvers. Thank you for sharing your review!
Kudos to Scott once again for handling my service needs
Kudos to Scott once again for handling my service needs promptly and professionally. Mission accomplished in short order. Also, a tip of the hat to Valet Doug for his pleasant door-to-door service. Dealership is the total package!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind review, Karen! We appreciate you trusting Herb Chambers Chevrolet of Danvers with your service needs and are happy to hear Scott & Doug made your recent experience a smooth one. Thanks for your business and we'll see you next time!
I inadvertently failed to thank the technician who serviced my car. Please pass along my appreciation to the tech who successfully fixed the issue. As the wife and mother of emergency vehicle technicians, I understand the knowledge and dedication it takes to keeping our vehicles safe on the road. Thank you for your service.
Told by Internet sales that because I was not in Ma,
Told by Internet sales that because I was not in Ma, would not sell me a car when I inquired. "Due to the Chip shortage, we are only dealing with locals". Poor business model.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for the review. We sincerely apologize for any frustration or inconvenience caused by these current circumstances. Please don't hesitate to reach out if we can be of service in the future. Respectfully, Eduart Lela - General Manager - elela@herbchambers.com
Erio is high level customer service
Erio has provided me with high level customer service each time I have had service. He is informative, accommodating, patient, honest, always respectful with a smile. I’ve been a return customer for close to 4 years. Thank you Erio, Jennifer Twomey service date 05/13/23 Chevrolet Anderson Street Danvers, MA
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jennifer, it means a lot to us that you took the time to write such a thoughtful review for Herb Chambers Chevrolet of Danvers and specifically about Erio! We appreciate your loyalty over the 4 years you've been with us, and we're delighted to hear that Erio has always provided exceptional service. Our team is proud to have Erio on board, and we look forward to seeing you again in the future.