Reviews
Great experience!
Personally we had a great experience. Michael was our sales associate. Edison and Brian were the managers who were also helping us with our purchase. All three were absolutely great! We would like to personally thank you all for helping us get our new car! Your dealership indeed don't sell cars. You help people buy them. We have always been wary of a car salesman, often with good reason because of our past experience, but you've helped to redefine the stereotype. Thank you all for answering ours questions honestly. We are very happy with our new car. You can be sure that if we have friends looking to buy new cars in the future, we will be sending them to Herb Chambers Chevrolet of Danvers and telling them to ask for Michael Frio and your team. You can be sure that we will provide excellent feedback on the survey from GM motors. You guys deserve it :). Thank you again for helping us find our perfect car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your feedback and enjoy hearing that you had a great experience at our dealership! Edison and Brian are valued members of our team and I'm so happy to read your wonderful recommendation. Please let us know if there is anything we can assist you with in the future. Best, Jim Klimas, General Manager
Helpful and Caring service
After dealing with horrible dealership, I came into this dealership and left with a car the next day. They were very helpful and caring. They made my shopping experience great. Although the car they were trying to get me into was not what I wanted, I LOVE THIS CAR... 2014 Chevy Cruz ( purchased in August, I know I am a little late with my review) best car ever.. Thank you to both Corey's for the best customer service every and the best experience at a dealership I have ever had.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking time to write this review. I'm so happy to read that your car buying experience with our team was such a positive one! We realize that customer service is of the utmost importance in our business, so it's rewarding to hear comments like yours. Thank you for the recommendations and we look forward to serving your automotive needs again! Best, Jim Klimas., General Manager
Exceptional Service
The service was outstanding. Lorne and staff were very knowledgeable and able to answer all questions . The team worked hard to get me in the vehicle I true lay wanted. Thank you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Patricia! We look forward to serving your automotive needs again in the future. Happy Holidays! Jim Klimas, General Manager
truck repair
friendly... and quick! will be back for more service.....
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steven, I sincerely appreciate you posting such kind words regarding your experience. Thank you and we look forward to serving your automotive needs again in the future! Happy Holidays! Jim Klimas, General Manager
Stupendous service.
The service was better than expected. The wait was less than I was informed. They fit me in even without an appointment. Great job.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Grace, and we look forward to serving your automotive needs for many more years to come! Best, Jim Klimas, General Manager
Chevy Dealership
Herb Chambers dealerships are the absolute best. I've never had an issue.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Robert, again and we look forward to serving your automotive needs for many more years to come! Best, Jim Klimas, General Manager
New car purchase was smooth
Kevin made buying our new car a pleasure. He's easy to talk to and very knowledgeable. We would highly recommend working with him and the rest of the team. Thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I'm so happy to hear that your experience with Kevin was so enjoyable. That's exactly the kind of service that we strive to offer our customers. Thank you for sharing your kind words, and if there's ever anything else that we may do for you, please don't hesitate to ask! Best, Jim Klimas, General Manager
Great Great Great
I can't say thanks enough...We bought a New Chevrolet Silverado and everything was easy and fast. Thank you so much , we are so happy with a new car!!! :)
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I’m thrilled to read how happy you are about your purchase! Thank you for your recommendation and we look forward to serving your automotive needs for many more years to come. Sincerely, Jim Klimas, General Manager
GREAT GREAT GREAT
I can't say thanks enough... everything easy and fast. Thank you so much , we are so happy if a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's wonderful to hear from such a happy customer. We appreciate your recommendation and look forward to serving all of your automotive needs for many more years to come! Sincerely, Jim Klimas, General Manager
Great Dealership - Good People
I just leased a 2015 Equinox from Herb Chambers in Danvers MA, I have never had an experience even close to this dealerships treatment of their customers. Worked with Clinton Gerrish and John Doucette .....best car purchase experience I've ever had; Great car, and dealership - awesome people......Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Edward, for posting such an awesome positive review! I'll be sure to pass on your kind sentiments. Thank you for your business and we look forward to serving all of your automotive needs for many more years to come! Sincerely, Jim Klimas, General Manager

 
        