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(777 reviews)

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I purchased a 2012 escape from this dealership about a

I purchased a 2012 escape from this dealership about a month ago. The test drive went well even for one with a stick transmission. I saw no problems and bought the car with a cashier's check. Within a couple days I could see an oil stain under it and the shifter never would engage consistently. Plus there was a squeaking belt that developed. I will probably end up selling it

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

What a great place to do business.

What a great place to do business. Small family dealership outside Lansing. Everyone involved did a great job!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They were very quick when it came to servicing my car.

They were very quick when it came to servicing my car. Two recalls were addressed and they were able to fix an issue with my tires.

Rating breakdown (out of 5):
Customer service
Buying process
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Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Joe, John, and Ken were all great to work with during my

Joe, John, and Ken were all great to work with during my trade in and purchase. They found me exactly what I wanted, and the process was as smooth as I could have hoped. Thank you, gentlemen!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I've always been treated with respect whenever I've gone

I've always been treated with respect whenever I've gone in. Dan Dipple is great to work with. I have been with Candy Ford for many years and have always had great service from all the departments.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have no idea who those two people are you asked me to

I have no idea who those two people are you asked me to review but my salesman Joe Daily was awesome and would definitely buy from him again. Super easy process and not super pushy which was a nice change of pace from most dealers.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Joe Daly was easy to work with.

Joe Daly was easy to work with. The staff at Candy Ford was nice to deal with. They are prompt, efficient, reliable, and professional.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Brandon was very helpful and made the entire experience

Brandon was very helpful and made the entire experience easy for us. We will definitely consider Candy Ford again when looking for another vehicle!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Andy was very very helpful.

Andy was very very helpful. Sometimes for us older people, dealing with the new features on an automobile can be a problem. Andy walked me through everything and even checked up on me the next day to make sure I was not overwhelmed. Good guy!! If he worked for me, I would give him a raise.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everything went very well.

Everything went very well. Information and details were outstanding and I felt comfortable with leasing the ford vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.