Reviews
Great service, nice people
Even though I didn't purchase my Outback from NorthEnd Subaru, they have done all the servicing on this car and I have always been pleased with the service I have received. We have bought other Subaru's from NorthEnd and will continue to do so. Service and the people such as David Fallon are great!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Quick, Easy, and Pleasant
I made an appointment over the phone to have my oil changed. I bought my car there so I had a coupon making the first oil change free. The change took about a half hour in which time I sat in their waiting room. They've got some extremely comfortable chairs, a large TV, free coffee, and water. When the service was complete David came out and went over the free diagnostic with me and let me know everything was okay. He also asked if there was anything else I needed and was very pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great service
Your comment is awaiting moderation. My fiance and I had a great experience at North End Subaru in Lunenburg. I had just been on a car accident , that lead to my car being totaled ; we went car shopping knowing we still a few things from our insurance to take of due the accident . Joe, jessie and tom were all very helpfull and took extremely good care of us. It was a stress free process !
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Definitely would recommend this dealership to anyone...
Definitely would recommend this dealership to anyone looking to buy a subaru. Both North End Subaru and Mazda are great dealerships. Both were very helpful with my purchase of my new to me Subaru Forester! I love it! I will definitely come back for services and also another car in the future and will recommend them to anyone looking for a new or used car:) Although Frank did not completely finish the sale with me he was the first sales person I spoke with that made me want to come back. At the time they did not have exactly what I was looking for but instead of looking elsewhere I waited and came back. Great customer service and very friendly!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This was my first new car purchase and I can't...
This was my first new car purchase and I can't express how easy and stress free the experience was! Mike, Tom and all the team at North End were incredibly friendly and easy going. Mike went over all the details and helped me find exactly the car I wanted and Tom was very thorough in explaining all the financial details. I never once felt pressured or overwhelmed. This is my first Subaru and I absolutely LOVE my new car, especially the remote starter that I opted for that was installed in just a few hours (best money you'll ever spend!). I am 100% completely satisfied with the process and service I received and I have already recommended Mike and the North End team to numerous people. To all the people that told me horror stories about car shopping...you clearly didn't deal with Mike or anyone at North End Subaru!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Around
No hassle, easiest car purchase I've ever made. I got a fair price on my trade and a great price on my new vehicle. Very happy with this dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I just purchased my first car from North End and it was...
I just purchased my first car from North End and it was an amazing experience. The staff I worked with made the first time buyer's program very pleasing and stress free. They worked to get me a great deal and a car that was most suitable for me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
awesome experience very happy
First new car in many years Greg Nuorimo made it painless & a very pleasant experience nothing like what I was expecting. Just a conversation between friends. Tom in Finance was very helpful also I love my new Subaru Legacy the Heated seats are the best and I am so glad I have them in my car this winter. I am looking forward to returning to North End for my car's service. Rewards program a plus
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
After going to several different dealers an not getting a...
After going to several different dealers an not getting a good deal, I thought this is my last chance. I had found the car I wanted. We went back and forth about the price, but in the end we got a good deal. Bob was very courteous and friendly. Overall experience was great. I would recommend this dealer to anyone.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
#1 service
Mazda service guys are awesome. They do everything they can to make you comfortable. Loaners when the car was going to take 3 hours to repair for my mistake. Price is great. Those "cheap" independent repair shops were 300 dollars more then them and they did it in half the time. Great guys at mazda
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
