Reviews
Excellent service
If you're looking for a good deal with no pushy sales person who's honest and at the same time looking to take care of your business, ask for Adam Hurst. He's awesome, professional and up front. I really had a positive experience dealing with him. He's knowledgeable and you easily recognize he knows what he's doing. I had been shopping for a car for two months and I was going to buy a 2016 Ford Fusion from Suburban Ford of Waterford. A friend of mine recommended that dealership, however I didn't have a good experience there. Adam was able to beat their price on a 2016 Chrysler 200 and because of the excellent service I received from him, I decided to buy my new car at SZOTT. He was very patient and followed up with me for two months without being pushy and answered all my questions. SZOTT is lucky to have him on their team.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Flexible and Patient
I had to change the terms of my lease agreement multiple times. Ben and the staff just rolled with the punches. And they delivered my new jeep to my front door. Awesome job.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
So easy to work with
What a great experience. I wanted a Jeep built by AEV with lots of extras. I called a local AEV Jeep dealer and got no help so I called Brian and wow. He knew every detail and help guide me in my selections. He was responsive and provided updates along the way. If you want a Jeep built the way you want it call Brian and relax!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly, helpful, and hard working!
I gave a 5/5 stars because Laura Huard worked so hard to get me my new jeep Cherokee! She was awesome to work with and made me feel so comfortable while waiting. I did not feel pressured into purchasing my new vehicle. In general she just did a wonderful job helping me find the right car for myself!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best Jeep Dealership Ever
The sales and service departments at Szott are always very friendly and helpful. Their new Showroom is a great place to relax and or work!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Super Customer service with Laura Hurad!
My experience buying a new Jeep was easy thanks to our saleslady Laura Hurad. She was very professional and knowledgeable about the vehicle, taking her time explaining everything about the car that I asked. She went above and beyond in making sure that the whole process went smoothly as possible .My husband works long hours and I am very busy as well, it is not easy for us to take time out to research a vehicle. Laura went above and beyond what I ever expected in a salesperson, even came to our home to allow me to sign paperwork on a Saturday during a 15 inch snowfall so I (a nervous driver) would not have to venture out into the storm. She also helped people on her way here who were stuck in the snow. All the while remaining professional and very personable. Szott is blessed to have such a smart, caring person as Laura Hurad in their employ and I highly recommend her services to anyone searching for a new car. She will help you all the way from beginning to end and is available even after the sale is made. Thank you Laura! Szott she is a diamond!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Awesome Dealership.
We recently leased a Jeep Renegade. Our sales representative was great. Laura handle everything very professionally and quickly. We will recommend her to any one looking for great salesperson and a great dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fast, fair pricing
The price for the synthetic oil change and tire rotation was better than anyone around. Came in after work without an appointment and I was in and out. New showroom is beautiful.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Terrific dealership
I have purchased 2 cars from them now. Dave rose and Brian velkey are terrific. Service dept I'd great as well. Always get me right in and my cars are fixed quickly and correctly. Ralph, Derek, Mitch and Mike are great to deal with.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Brian Velke is your Jeep Guy!
We worked with Brian Velke to order our Jeep and he was very patient and very helpful as we are first time Wrangler owners and had a million questions. He knows Jeeps! The vehicle was built and delivered to our door (up in Traverse City) on time, and we are very pleased. Brian was recommended to us by AEV folks, and we will go through him again--without hesitation--if we are ever in the position for a new vehicle again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
