Reviews
Great Customer Service!
My wife and I had a great experience buying our new vehicle at Dick Scott Motor Mall. We showed up at about 8:00pm on Monday March 2nd to look at a Jeep. Chris Helka was the salesman and Jeff Lopez completed all the paperwork for the financing. They both stayed until 10:30 that night with no hesitations so we could drive the Jeep home. They had answers to all our questions. We had asked about the underbody rust proofing and since there was a week wait to get this process completed they offered to have us drive it home and they would pick it up and dropped it back off when the process was completed the following week. We also went back on Saturday March 14th to pick up the new license plate and get a key made for my wife?s jeep. When we arrived Chris Helka took us back to the service department. They were extremely busy that morning but Chris took it upon himself to talk with the manager to have him personally get the key made and sync it to the jeep. We were expecting to wait for over an hour and we were in and out of there in less than 20 minutes. Dick Scott?s customer service was fantastic when we purchased the vehicle and has continued to be great even afterwards. We would recommend Dick Scott Motor Mall in Fowlerville to anyone who is looking for a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Congratulations on your new Jeep! We are glad to have been able to be a part of your new vehicle purchase! We appreciate your kind comments and hope you enjoy your new Jeep for many years to come!
Great Customer Service!
My wife and I had a great experience buying our new vehicle at Dick Scott Motor Mall. We showed up at about 8:00pm on Monday March 2nd to look at a Jeep. Chris Helka was the salesman and Jeff Lopez completed all the paperwork for the financing. They both stayed until 10:30 that night with no hesitations so we could drive the Jeep home. They had answers to all our questions. We had asked about the underbody rust proofing and since there was a week wait to get this process completed they offered to have us drive it home and they would pick it up and dropped it back off when the process was completed the following week. We also went back on Saturday March 14th to pick up the new license plate and get a key made for my wife’s jeep. When we arrived Chris Helka took us back to the service department. They were extremely busy that morning but Chris took it upon himself to talk with the manager to have him personally get the key made and sync it to the jeep. We were expecting to wait for over an hour and we were in and out of there in less than 20 minutes. Dick Scott’s customer service was fantastic when we purchased the vehicle and has continued to be great even afterwards. We would recommend Dick Scott Motor Mall in Fowlerville to anyone who is looking for a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Jeep! We are glad to have been able to be a part of your new vehicle purchase! We appreciate your kind comments and hope you enjoy your new Jeep for many years to come!
Amazing Experience!!
My husband and I can not say enough about the wonderful experience we had at Dick Scott Motor Mall!! The customer service is what really put the dealership over the top. Hands down, it was expectional, and better than any other dealership we had dealt with in the past. Don Harley and Mitch worked with us and we will return in the future and will recommend all our family and friends to them. Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We are glad to have helped with your recent purchase and hope you have been enjoying your new vehicle!
SIMPLY WONDERFUL!
Chrysler, Ram and Dick Scott Motormall in Fowlerville! Thanks Nelson, Jeff and Jud for all your hard work to keep my family rolling in the best auto brands in america! Chrysler 300 for mom and RAM Eco Diesel for dad. Great Service,Great brands and GREAT people! Thats what you'll find at Dick Scott Motormall in Fowlerville...Trust me
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your very kind review! We hope everyone is enjoying their new vehicles!
Integrity and Efficiency
I am so happy to write this review for Dick Scott auto mall. I recently had a car buying situation that needed to be handled in a very short time period due to a family tragedy. Don Harley and Mitch Malkasian went above and beyond to take care of all of the complex trade in arrangements as well as expedite the new car buying process at the dealership. It took less than two hours at the dealership after they handled everything else up front with a couple of phone calls. This is what makes them unique. Anyone can sell you a car, but not everyone can listen and help with the complexities that life situations sometimes bring. If you are looking for someone who cares about people - not just sales- this is your place. If you want to just be sold a vehicle, you might have to go somewhere else.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review. We are happy to have been able to help! We hope you are enjoying your new vehicle!
Best car buying experience ever!
All of the staff at Dick Scott were very helpful and so nice! They helped me find the perfect vehicle that fit all my needs. I wanted a Jeep Grand Cherokee but didn't want a high payment. They helped me get into the perfect Jeep with a low, affordable payment.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Congratulations on your Jeep! We are glad to have been a part of your purchase and hope you have been enjoying your new vehicle!
Respectful, Courteous and Sincere Treatment
Mitchell Malkasian was exceptional. I contacted Mitchell on the phone prior to my visit and explained exactly what vehicle I was interested in purchasing. As promised he had the vehicle I wanted parked in front of the dealership upon my arrival. The vehicle was clean and ready to take for a test drive. I also had also previously advised Mitchell I was going to purchase my vehicle from the dealership that would give me the best deal. Mitchell not only had the vehicle I wanted he managed to beat the prices the other dealerships quoted. Purchasing my vehicle from Dick Scott Motor Mall in Fowlerville was the least complicated and most satisfying new car buy I have had ever made.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new vehicle! We are glad Mitchell was able to make your purchase easy and convenient for you. We hope you enjoy your new vehicle for many years to come!
All around service
Nick Schmierer was in everyway professional, polite, well informed in every area as well as efficient.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind comments! We hope you enjoy your new vehicle!
New Wrangler
My experience with Joe Murphy at Dick Scott Motormall has been awesome, best described as a world class experience. Their entire operation, on a scale of one to ten is a ten +, with no exceptions. Mike Stacy, now a proud owner, of a Sahara Jeep Wrangler. Yeah. ms
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new Jeep Wrangler Sahara! We are so glad Joe was able to help you with your new vehicle purchase! We hope you enjoy your new Jeep for many years to come!
Another great experience at Dick Scott Motormall
Joe Murphy continues to make the car purchase experience painless. His approach is efficient, and enjoyable. Jud Scott maintains a superbly run dealership with an excellent inventory of cars and trucks to choose from.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your very kind review! We are happy that Joe was able to help you again with your vehicle purchase! We hope you enjoy it for many years to come and look forward to your next visit with us!

 
         
          