Reviews
Excellent service! Emily and the whole staff is absolutely great. The whole experience and my new vehicle exceeded my expectations.
Excellent service! Emily and the whole staff is absolutely great. The whole experience and my new vehicle exceeded my expectations.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent experience, knowledgeable and helpful people. Worked with my schedule and the car was delivered timely with no surprises.
Excellent experience, knowledgeable and helpful people. Worked with my schedule and the car was delivered timely with no surprises.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I took my car in for an oil change and tire rotation and I completely fell through the cracks. After an hour and a half, I went to the service desk to check on the progress. They couldn't find my paperwork and don't know what was going on with my car. The found my car and it had not even gone back to the service area yet. If I hadn't asked about it, it would have continued to sit there.
I took my car in for an oil change and tire rotation and I completely fell through the cracks. After an hour and a half, I went to the service desk to check on the progress. They couldn't find my paperwork and don't know what was going on with my car. The found my car and it had not even gone back to the service area yet. If I hadn't asked about it, it would have continued to sit there.
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- Buying process
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Great experience from start to finish! Friendly, knowledgeable staff made the entire car-buying process smooth and enjoyable.
Great experience from start to finish! Friendly, knowledgeable staff made the entire car-buying process smooth and enjoyable.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It seems the whole place is terribly run. Service dept to sales. We are turning our Cadillac in a few months while we were waiting we tried to talk to a sales person. We know we are early but we wanted to introduce our self and give info but the saleswomen didn’t want to bother even getting our info or ask what we wanted Service dept was not friendly or helpful until they saw we were getting irritated
It seems the whole place is terribly run. Service dept to sales. We are turning our Cadillac in a few months while we were waiting we tried to talk to a sales person. We know we are early but we wanted to introduce our self and give info but the saleswomen didn’t want to bother even getting our info or ask what we wanted Service dept was not friendly or helpful until they saw we were getting irritated
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- Buying process
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- Quality of repair
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- Overall experience
- 2.0
- Does not recommend this dealer
- Came in for service or repair
Everyone was professional, and they worked hard to get my vehicle back in a timely manner.
Everyone was professional, and they worked hard to get my vehicle back in a timely manner.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
MaKenna was great to work with - service did what they said they’d do and when
MaKenna was great to work with - service did what they said they’d do and when
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Makenna was great. She was able to get get mw what we needed quickly so we could get the work done same day.
Makenna was great. She was able to get get mw what we needed quickly so we could get the work done same day.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Efficient and quick with the work. Delayed getting in and they apologize for the delay. Got me out the door quickly.
Efficient and quick with the work. Delayed getting in and they apologize for the delay. Got me out the door quickly.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Crestview service has been pleasant to work with, and has done a really good job returning my vehicle in a timely manner. Unfortunately my wheels were scratched during a balancing procedure, which they're going to remedy. The frustration comes when I have to spend time getting the vehicle to and from the dealership to fix this. But another issue required a new part and they expedited the order to get it in quickly, which I greatly appreciate! Overall they have been good to work with.
Crestview service has been pleasant to work with, and has done a really good job returning my vehicle in a timely manner. Unfortunately my wheels were scratched during a balancing procedure, which they're going to remedy. The frustration comes when I have to spend time getting the vehicle to and from the dealership to fix this. But another issue required a new part and they expedited the order to get it in quickly, which I greatly appreciate! Overall they have been good to work with.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair