Reviews
Johnny was very accommodating and friendly. Spending over three hours waiting to pick up my vehicle when I had an appointment was disappointing.
Johnny was very accommodating and friendly. Spending over three hours waiting to pick up my vehicle when I had an appointment was disappointing.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Lauren was excellent to work with. She went above and beyond answering questions and making things happen. I highly recommend Lauren and the entire Crestview team. Thanks again
Lauren was excellent to work with. She went above and beyond answering questions and making things happen. I highly recommend Lauren and the entire Crestview team. Thanks again
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We appreciate your recommendation and kind words about our team. Thank you for choosing Crestview Cadillac.
Very friendly and fast service . Would recommend to my friends and family! ! Thank you very much
Very friendly and fast service . Would recommend to my friends and family! ! Thank you very much
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending Crestview Cadillac. We appreciate your kind words about our service.
The facility was I thought exceptionally clean. Serviceman was friendly and professional. I wish I could remember his name.
The facility was I thought exceptionally clean. Serviceman was friendly and professional. I wish I could remember his name.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recognizing the cleanliness of our facility and the professionalism of our team. We appreciate your feedback at Crestview Cadillac.
The Service staff was very helpful and conducted maintenance on my car quickly. The service lobby waiting area was very nice
The Service staff was very helpful and conducted maintenance on my car quickly. The service lobby waiting area was very nice
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback about our service staff and waiting area. We appreciate you choosing Crestview Cadillac.
Friendly, timely, proficient! I was greeted and everyone was friendly and checking in if I needed anything
Friendly, timely, proficient! I was greeted and everyone was friendly and checking in if I needed anything
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback. We appreciate your recognition of our team's friendliness and efficiency at Crestview Cadillac.
Service does not match luxury experience that should be provided in luxury market. I received a text indicating that my vehicle was ready and no human came to inform me which lacks that special white glove experience you expect to receive.
Service does not match luxury experience that should be provided in luxury market. I received a text indicating that my vehicle was ready and no human came to inform me which lacks that special white glove experience you expect to receive.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Hello, Your feedback is important to us. We would appreciate the opportunity to speak with you about your experience with our Service Department and the level of customer care you received. Please give us a call at a time that works best for you. Thank you, Customer Relations at Crestview Cadillac (248) 656-9500
nice and courteous and they did exactly what I wanted, and they washed my car's exterior!
nice and courteous and they did exactly what I wanted, and they washed my car's exterior!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Scheduled routine service on Lyriq. Team was professional and I was on my way home quickly.
Scheduled routine service on Lyriq. Team was professional and I was on my way home quickly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service department were awesome. I came in for an oil change and the service department found something else wrong with my car. I need to visit different sites for my job and it was no way of doing that without a car. The manager graciously gave me a loaner. Needless to say, I was able to visit my sites and have the loaner back on time. Thanks Chestview for accommodating.
Service department were awesome. I came in for an oil change and the service department found something else wrong with my car. I need to visit different sites for my job and it was no way of doing that without a car. The manager graciously gave me a loaner. Needless to say, I was able to visit my sites and have the loaner back on time. Thanks Chestview for accommodating.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair