Reviews
Unfortunately, my experience was poor due to the 90,000 recommended inspection not done. No report on inspection provided. No recommended service, after 90,000 miles driven was provided.
Unfortunately, my experience was poor due to the 90,000 recommended inspection not done. No report on inspection provided. No recommended service, after 90,000 miles driven was provided.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I was very pleased with Crestview sales person- finance person-technical person they were all so helpful to me!!! I’m looking forward to future business with Crestview THANK YOU
I was very pleased with Crestview sales person- finance person-technical person they were all so helpful to me!!! I’m looking forward to future business with Crestview THANK YOU
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Good dealership, everyone I interacted with was friendly and I didn't feel like I was "on the menu" like I have at other Cadillac dealers. 4/5 because i felt the dealership's Finance team was a bit inflexible when it came to delivering my car, and it very nearly cost my business. My salesman Adam K. was 5/5 stars. He worked really hard to secure my deal, which involved a distance dealer trade on a hard-to-find vehicle. My car was probably a mid-tier sale for him dollarwise, but I felt that he made my deal a priority over the few weeks it took to get everything arranged. Would absolutely recommend this dealership if you work with him.
Good dealership, everyone I interacted with was friendly and I didn't feel like I was "on the menu" like I have at other Cadillac dealers. 4/5 because i felt the dealership's Finance team was a bit inflexible when it came to delivering my car, and it very nearly cost my business. My salesman Adam K. was 5/5 stars. He worked really hard to secure my deal, which involved a distance dealer trade on a hard-to-find vehicle. My car was probably a mid-tier sale for him dollarwise, but I felt that he made my deal a priority over the few weeks it took to get everything arranged. Would absolutely recommend this dealership if you work with him.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Great customer service from the salesman to manager. Awesome experience. Love my new Cadillac XT5.
Great customer service from the salesman to manager. Awesome experience. Love my new Cadillac XT5.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The service department did the job fast and it was well done! My car was ready for pick as I was told.
The service department did the job fast and it was well done! My car was ready for pick as I was told.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Easy transaction.. only thing I would suggest is if someone makes an appointment to look at a car for the dealer to suggest they only bring one car to look at it. It would have saved us time, gas, traffic and stress… just a suggestion
Easy transaction.. only thing I would suggest is if someone makes an appointment to look at a car for the dealer to suggest they only bring one car to look at it. It would have saved us time, gas, traffic and stress… just a suggestion
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Service was ok . Had to call the service department 3 times.finally got thru to someone
Service was ok . Had to call the service department 3 times.finally got thru to someone
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
I couldn’t be happier with the service department at Crestview Cadillac! I was able to bring my car in for repair right away, and the wait time was minimal. The staff are knowledgeable and friendly. I highly recommend!
I couldn’t be happier with the service department at Crestview Cadillac! I was able to bring my car in for repair right away, and the wait time was minimal. The staff are knowledgeable and friendly. I highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Easy and fast service everyone was friendly and professional as always thank you cadillac team.
Easy and fast service everyone was friendly and professional as always thank you cadillac team.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Vince did a nice job for us, including calling me after a previous deal on the car fell through. He's very easy to work with! One thing I didn't appreciate - the online price wasn't really the price of the vehicle. Instead, Crystal Fusion ($1,294) was added to the price I paid, and it wasn't optional. That was a "bait and switch" that shouldn't have happened. Be better than that in the future!
Vince did a nice job for us, including calling me after a previous deal on the car fell through. He's very easy to work with! One thing I didn't appreciate - the online price wasn't really the price of the vehicle. Instead, Crystal Fusion ($1,294) was added to the price I paid, and it wasn't optional. That was a "bait and switch" that shouldn't have happened. Be better than that in the future!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car