Reviews
Friendly, timely, proficient! I was greeted and everyone was friendly and checking in if I needed anything
Friendly, timely, proficient! I was greeted and everyone was friendly and checking in if I needed anything
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your positive feedback. We appreciate your recognition of our team's friendliness and efficiency at Crestview Cadillac.
Service does not match luxury experience that should be provided in luxury market. I received a text indicating that my vehicle was ready and no human came to inform me which lacks that special white glove experience you expect to receive.
Service does not match luxury experience that should be provided in luxury market. I received a text indicating that my vehicle was ready and no human came to inform me which lacks that special white glove experience you expect to receive.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Hello, Your feedback is important to us. We would appreciate the opportunity to speak with you about your experience with our Service Department and the level of customer care you received. Please give us a call at a time that works best for you. Thank you, Customer Relations at Crestview Cadillac (248) 656-9500
nice and courteous and they did exactly what I wanted, and they washed my car's exterior!
nice and courteous and they did exactly what I wanted, and they washed my car's exterior!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Scheduled routine service on Lyriq. Team was professional and I was on my way home quickly.
Scheduled routine service on Lyriq. Team was professional and I was on my way home quickly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service department were awesome. I came in for an oil change and the service department found something else wrong with my car. I need to visit different sites for my job and it was no way of doing that without a car. The manager graciously gave me a loaner. Needless to say, I was able to visit my sites and have the loaner back on time. Thanks Chestview for accommodating.
Service department were awesome. I came in for an oil change and the service department found something else wrong with my car. I need to visit different sites for my job and it was no way of doing that without a car. The manager graciously gave me a loaner. Needless to say, I was able to visit my sites and have the loaner back on time. Thanks Chestview for accommodating.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Left my car the night before and when I called at 3:00 no work had been done.
Left my car the night before and when I called at 3:00 no work had been done.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
I am sorry you did not get the response you were wanting right away. Our diagnostics can take 24-48 hours before repair work can be started.
Fast and professional service. We’ve used them for years. The service is done right the first time.
Fast and professional service. We’ve used them for years. The service is done right the first time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
My car has significant issues that required an extended period of time for it to be repaired. I must compliment Dane and his team for the very proactive communications throughout the repair process, thank you
My car has significant issues that required an extended period of time for it to be repaired. I must compliment Dane and his team for the very proactive communications throughout the repair process, thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I like my electric vehicle. So far there have been no issues. No complaints. Laura
I like my electric vehicle. So far there have been no issues. No complaints. Laura
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I always bring my car here for service even though it is 8 years old. I have never had a bad experience. Service department is amazing.
I always bring my car here for service even though it is 8 years old. I have never had a bad experience. Service department is amazing.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair