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CRESTVIEW CADILLAC, INC.

(1,493 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed

About our dealership

Welcome to Crestview Cadillac The Dealer with a huge selection of new and used vehicles to choose from. Come experience the Crestview Difference! We take pride in helping our customers choose the vehicle that best meets their needs. When you are thinking about purchasing a Cadillac come to the experts! Visit our state of the art facility conveniently located in beautiful Rochester MI. We invite you to stop by and browse our collection.
Crestview Cadillac Rochester Michigan

Service center

Phone number (248) 220-6465

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

(1,493 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CRESTVIEW CADILLAC, INC. from DealerRater.

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It was a pleasant, quick and seamless deal. We are very pleased with our new car.

It was a pleasant, quick and seamless deal. We are very pleased with our new car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Intake was quick and efficient, one area was missed during painting and Dean made it right within 24 hours.

Intake was quick and efficient, one area was missed during painting and Dean made it right within 24 hours.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Crestview service staff is professional, friendly, and very helpful. Would not trust my Cadillac to anyone else.

Crestview service staff is professional, friendly, and very helpful. Would not trust my Cadillac to anyone else.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Staff were professional and attentive. Communicated all through the service experience. They were just straight up with me. They have a new management crew and they are improving things at the store. Will definitely bring my car back here.

Staff were professional and attentive. Communicated all through the service experience. They were just straight up with me. They have a new management crew and they are improving things at the store. Will definitely bring my car back here.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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We received good customer service and were happy with Crestview. We would recommend them to our friends and family.

We received good customer service and were happy with Crestview. We would recommend them to our friends and family.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Previous experience with the service dept is what brought me in for a purchase and i wasnt dissapointed. Great experience all around,

Previous experience with the service dept is what brought me in for a purchase and i wasnt dissapointed. Great experience all around,

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Kara Sacks was very personable , knowledgeable and helpful when purchasing my Cadillac at the end of my lease.

Kara Sacks was very personable , knowledgeable and helpful when purchasing my Cadillac at the end of my lease.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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I had a great experience with Kara and the rest of the team. Everyone was very welcoming and helpful.

I had a great experience with Kara and the rest of the team. Everyone was very welcoming and helpful.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Unfortunately, my experience was poor due to the 90,000 recommended inspection not done. No report on inspection provided. No recommended service, after 90,000 miles driven was provided.

Unfortunately, my experience was poor due to the 90,000 recommended inspection not done. No report on inspection provided. No recommended service, after 90,000 miles driven was provided.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
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I was very pleased with Crestview sales person- finance person-technical person they were all so helpful to me!!! I’m looking forward to future business with Crestview THANK YOU

I was very pleased with Crestview sales person- finance person-technical person they were all so helpful to me!!! I’m looking forward to future business with Crestview THANK YOU

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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