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CRESTVIEW CADILLAC, INC.

(1,439 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed

About our dealership

Welcome to Crestview Cadillac The Dealer with a huge selection of new and used vehicles to choose from. Come experience the Crestview Difference! We take pride in helping our customers choose the vehicle that best meets their needs. When you are thinking about purchasing a Cadillac come to the experts! Visit our state of the art facility conveniently located in beautiful Rochester MI. We invite you to stop by and browse our collection.
Crestview Cadillac Rochester Michigan

Service center

Phone number (248) 220-6465

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

(1,439 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CRESTVIEW CADILLAC, INC. from DealerRater.

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Good service , making sure I’m comfortable and getting

Good service , making sure I’m comfortable and getting done what I needed. I will go back

Good service , making sure I’m comfortable and getting

Good service , making sure I’m comfortable and getting done what I needed. I will go back

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Excellent & Professional Customer Service.

Excellent & Professional Customer Service. Service department was friendly, quick and accommodating. The only issue I have is when I called to make an appointment I was told on the phone at least a week to get me in for an oil change. I popped in at 8 am the next day and was immediately met by Tony who took my car in and finished my service within an hour. Better communication is needed when people call in.

Excellent & Professional Customer Service.

Excellent & Professional Customer Service. Service department was friendly, quick and accommodating. The only issue I have is when I called to make an appointment I was told on the phone at least a week to get me in for an oil change. I popped in at 8 am the next day and was immediately met by Tony who took my car in and finished my service within an hour. Better communication is needed when people call in.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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They met my needs with a smile.

They met my needs with a smile. It’s a very friendly place to be.

They met my needs with a smile.

They met my needs with a smile. It’s a very friendly place to be.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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I purchased from Crestview do you positive responses from

I purchased from Crestview do you positive responses from friends. Lauren was good to work with from scheduling a test drive for my wife and reviewed available vehicles and final selection. Tom reviewed the pile of paperwork providing detailed review and finalizing the purchase. Patrick provided a detailed delivery making sure we were connected and driver convenience options. Great team.

I purchased from Crestview do you positive responses from

I purchased from Crestview do you positive responses from friends. Lauren was good to work with from scheduling a test drive for my wife and reviewed available vehicles and final selection. Tom reviewed the pile of paperwork providing detailed review and finalizing the purchase. Patrick provided a detailed delivery making sure we were connected and driver convenience options. Great team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Everything went great and smoothly really recommend Tony

Everything went great and smoothly really recommend Tony and the dealership for work on your car

Everything went great and smoothly really recommend Tony

Everything went great and smoothly really recommend Tony and the dealership for work on your car

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I filled this out earlier.

I filled this out earlier. Please search your files so I dont have to do it again.

I filled this out earlier.

I filled this out earlier. Please search your files so I dont have to do it again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dane was very professional and responsive.

Dane was very professional and responsive. Very pleased with the results. Dane's follow though was excellent

Dane was very professional and responsive.

Dane was very professional and responsive. Very pleased with the results. Dane's follow though was excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Every aspect of this transaction was Friendly &

Every aspect of this transaction was Friendly & Professional. The repairs were satisfactory. I was most pleased.

Every aspect of this transaction was Friendly &

Every aspect of this transaction was Friendly & Professional. The repairs were satisfactory. I was most pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Deem and his staff are excellent.

Deem and his staff are excellent. I am happy with the workmanship he did on my vehicle. Service was great!

Deem and his staff are excellent.

Deem and his staff are excellent. I am happy with the workmanship he did on my vehicle. Service was great!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Courteous and timely service experienced.

Courteous and timely service experienced. Scheduling the work was done over phone. Would like to see online capability in future. Estimate of time needed should also be communicated at the time of scheduling.

Courteous and timely service experienced.

Courteous and timely service experienced. Scheduling the work was done over phone. Would like to see online capability in future. Estimate of time needed should also be communicated at the time of scheduling.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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