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CRESTVIEW CADILLAC, INC.

(1,480 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed

About our dealership

Welcome to Crestview Cadillac The Dealer with a huge selection of new and used vehicles to choose from. Come experience the Crestview Difference! We take pride in helping our customers choose the vehicle that best meets their needs. When you are thinking about purchasing a Cadillac come to the experts! Visit our state of the art facility conveniently located in beautiful Rochester MI. We invite you to stop by and browse our collection.
Crestview Cadillac Rochester Michigan

Service center

Phone number (248) 220-6465

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

(1,480 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CRESTVIEW CADILLAC, INC. from DealerRater.

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Easy transaction.. only thing I would suggest is if someone makes an appointment to look at a car for the dealer to suggest they only bring one car to look at it. It would have saved us time, gas, traffic and stress… just a suggestion

Easy transaction.. only thing I would suggest is if someone makes an appointment to look at a car for the dealer to suggest they only bring one car to look at it. It would have saved us time, gas, traffic and stress… just a suggestion

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Service was ok . Had to call the service department 3 times.finally got thru to someone

Service was ok . Had to call the service department 3 times.finally got thru to someone

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
3.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I couldn’t be happier with the service department at Crestview Cadillac! I was able to bring my car in for repair right away, and the wait time was minimal. The staff are knowledgeable and friendly. I highly recommend!

I couldn’t be happier with the service department at Crestview Cadillac! I was able to bring my car in for repair right away, and the wait time was minimal. The staff are knowledgeable and friendly. I highly recommend!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Easy and fast service everyone was friendly and professional as always thank you cadillac team.

Easy and fast service everyone was friendly and professional as always thank you cadillac team.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
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Vince did a nice job for us, including calling me after a previous deal on the car fell through. He's very easy to work with! One thing I didn't appreciate - the online price wasn't really the price of the vehicle. Instead, Crystal Fusion ($1,294) was added to the price I paid, and it wasn't optional. That was a "bait and switch" that shouldn't have happened. Be better than that in the future!

Vince did a nice job for us, including calling me after a previous deal on the car fell through. He's very easy to work with! One thing I didn't appreciate - the online price wasn't really the price of the vehicle. Instead, Crystal Fusion ($1,294) was added to the price I paid, and it wasn't optional. That was a "bait and switch" that shouldn't have happened. Be better than that in the future!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Very customer focused a pleasant experience the dealership was well stocked and the car was delivered promptly

Very customer focused a pleasant experience the dealership was well stocked and the car was delivered promptly

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Thank you Crestview Cadillac for the great service on my vehicle!! Highly recommended!! :) Go see them today!

Thank you Crestview Cadillac for the great service on my vehicle!! Highly recommended!! :) Go see them today!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Dane Grzadzinski and the warranty group went above and beyond for me talking to GM and getting some assistance with the cost. Really happy with the service provided

Dane Grzadzinski and the warranty group went above and beyond for me talking to GM and getting some assistance with the cost. Really happy with the service provided

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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The vehicle was delivered in great shape and the tech-rep took his time in explaining all the features.

The vehicle was delivered in great shape and the tech-rep took his time in explaining all the features.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Professional staff, transparent process, and left feeling confident in my purchase. The team made buying the car a smooth process. Highly recommend.

Professional staff, transparent process, and left feeling confident in my purchase. The team made buying the car a smooth process. Highly recommend.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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