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CRESTVIEW CADILLAC, INC.

(1,430 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed

About our dealership

Welcome to Crestview Cadillac The Dealer with a huge selection of new and used vehicles to choose from. Come experience the Crestview Difference! We take pride in helping our customers choose the vehicle that best meets their needs. When you are thinking about purchasing a Cadillac come to the experts! Visit our state of the art facility conveniently located in beautiful Rochester MI. We invite you to stop by and browse our collection.
Crestview Cadillac Rochester Michigan

Service center

Phone number (248) 220-6465

Service hours

Monday
7:30am–6:00pm
Tuesday
7:30am–6:00pm
Wednesday
7:30am–6:00pm
Thursday
7:30am–6:00pm
Friday
7:30am–6:00pm
Saturday
8:00am–3:00pm
Sunday
Closed

Reviews

(1,430 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CRESTVIEW CADILLAC, INC. from DealerRater.

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Courteous and timely service experienced.

Courteous and timely service experienced. Scheduling the work was done over phone. Would like to see online capability in future. Estimate of time needed should also be communicated at the time of scheduling.

Courteous and timely service experienced.

Courteous and timely service experienced. Scheduling the work was done over phone. Would like to see online capability in future. Estimate of time needed should also be communicated at the time of scheduling.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I needed an oil change and Steve was super professional

I needed an oil change and Steve was super professional when I called. He got me in quickly and when I arrived to drop off my car, he was very professional, kind and friendly.

I needed an oil change and Steve was super professional

I needed an oil change and Steve was super professional when I called. He got me in quickly and when I arrived to drop off my car, he was very professional, kind and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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I initially went to Cretview Cadillac to see if a new

I initially went to Cretview Cadillac to see if a new Cadillac appealed to me. I fell in love with a black CT4 at a good price and purchased it without a drive. After 3 days, I decided the car was too small to make me happy. Adam King worked with me to trade up to a CT5. I'm a bit poorer for having made the CT4 a used car before deciding on the bigger car but it could have been a lot worse. I'm happy with the CT5 and Adam made it happen.

I initially went to Cretview Cadillac to see if a new

I initially went to Cretview Cadillac to see if a new Cadillac appealed to me. I fell in love with a black CT4 at a good price and purchased it without a drive. After 3 days, I decided the car was too small to make me happy. Adam King worked with me to trade up to a CT5. I'm a bit poorer for having made the CT4 a used car before deciding on the bigger car but it could have been a lot worse. I'm happy with the CT5 and Adam made it happen.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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One guy was very rude to my friend who drove me in a

One guy was very rude to my friend who drove me in a “Ford”He yelled at her to get the “Ford” out of there. She was actually going to look at some Cadillacs while we wait. There was no line of cars and someone else said it was ok. Would have gotten all stars if not for him.

One guy was very rude to my friend who drove me in a

One guy was very rude to my friend who drove me in a “Ford”He yelled at her to get the “Ford” out of there. She was actually going to look at some Cadillacs while we wait. There was no line of cars and someone else said it was ok. Would have gotten all stars if not for him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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THE place to take you GM EV for service!

THE place to take you GM EV for service! Fast appointment. Quick diagnosis and great service overall

THE place to take you GM EV for service!

THE place to take you GM EV for service! Fast appointment. Quick diagnosis and great service overall

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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I stopped in to see if a new Cadillac would interest me.

I stopped in to see if a new Cadillac would interest me. I fell in love with the 1st car that I looked at. A 2025 CT 4. I bought it and quickly regretted doing so. Too small and cramped. I lost about $8000 trading up to a CT5. I do love the CT5. My salesman, Adam King made me feel that he was.on my side and worked hard to enable my trade. I would recommend Crestview Cadillac. I would also suggest looking at all of the offerings before choosing. My mistake was my fault but sure was a costly week and 100 miles. .

I stopped in to see if a new Cadillac would interest me.

I stopped in to see if a new Cadillac would interest me. I fell in love with the 1st car that I looked at. A 2025 CT 4. I bought it and quickly regretted doing so. Too small and cramped. I lost about $8000 trading up to a CT5. I do love the CT5. My salesman, Adam King made me feel that he was.on my side and worked hard to enable my trade. I would recommend Crestview Cadillac. I would also suggest looking at all of the offerings before choosing. My mistake was my fault but sure was a costly week and 100 miles. .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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My salesperson was James.

My salesperson was James. He was very knowledgeable and professional in his dealings with me. He worked on my behalf for every dollar that I could save. He went out of his way for me to get $500 gm rewards card benefit even though I had lost my email after acceptance. He listened to all my concerns and resolved them. I would recommend James and Crestview to all and everyone.

My salesperson was James.

My salesperson was James. He was very knowledgeable and professional in his dealings with me. He worked on my behalf for every dollar that I could save. He went out of his way for me to get $500 gm rewards card benefit even though I had lost my email after acceptance. He listened to all my concerns and resolved them. I would recommend James and Crestview to all and everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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What made my appointment very good was the new service

What made my appointment very good was the new service manger James Robb. He is going to make a real asset to the service department. Thank you James Robb!

What made my appointment very good was the new service

What made my appointment very good was the new service manger James Robb. He is going to make a real asset to the service department. Thank you James Robb!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Excellent service from Crestview Cadillac.

Excellent service from Crestview Cadillac. Tony was great! I would recommend this dealership for sales and service!

Excellent service from Crestview Cadillac.

Excellent service from Crestview Cadillac. Tony was great! I would recommend this dealership for sales and service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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Deem did his absolute best to ensure my vehicle was

Deem did his absolute best to ensure my vehicle was completed and is an amazing man! Excellent team members and workmanship. I am so happy with the service that was provided. I will continue to work with Crestview in the future. Thank you Deem and your team for everything! You are the best!

Deem did his absolute best to ensure my vehicle was

Deem did his absolute best to ensure my vehicle was completed and is an amazing man! Excellent team members and workmanship. I am so happy with the service that was provided. I will continue to work with Crestview in the future. Thank you Deem and your team for everything! You are the best!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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