Reviews
Communication was very poor. I had to reach out several times for updates regarding the delays in fixing my car. No calls were made to me proactively.
Communication was very poor. I had to reach out several times for updates regarding the delays in fixing my car. No calls were made to me proactively.
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- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
Mckenna did an amazing job helping me navigate all the options to fix my car properly and provided me with a ride to and from home when it turned out the fix would take a while.
Mckenna did an amazing job helping me navigate all the options to fix my car properly and provided me with a ride to and from home when it turned out the fix would take a while.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Just purchased a new vehicle at Crestview Cadillac. The entire process, from the pleasant woman who welcomed me at the front entrance to the helpful, knowledgeable sales person I worked with (Sue Russell who came in on her day off to facilitate delivery) to the tech (Patrick O'Meara) who patiently walked me through all of the features of my new car, was great. I would definitely recommend Crestview to friends and family.
Just purchased a new vehicle at Crestview Cadillac. The entire process, from the pleasant woman who welcomed me at the front entrance to the helpful, knowledgeable sales person I worked with (Sue Russell who came in on her day off to facilitate delivery) to the tech (Patrick O'Meara) who patiently walked me through all of the features of my new car, was great. I would definitely recommend Crestview to friends and family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Replaced my front and rear brakes very quickly. Very pleased with the job. They have taken good care of my car since I bought it.
Replaced my front and rear brakes very quickly. Very pleased with the job. They have taken good care of my car since I bought it.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Fixed Super Cruise lane change and side warning - wire to front short range radar sensors. Dennis, the technician is very skilled, knowledgeable and competent.
Fixed Super Cruise lane change and side warning - wire to front short range radar sensors. Dennis, the technician is very skilled, knowledgeable and competent.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I showed up early for my appointment, but they accommodated me and got me on the road quickly.
I showed up early for my appointment, but they accommodated me and got me on the road quickly.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service team was very pleasant to work with. They were able to help me to get a rental car and have it covered by the dealership.
Service team was very pleasant to work with. They were able to help me to get a rental car and have it covered by the dealership.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Makenna outstanding service rep - timely, professional and great communication style. Cannot recall having ever received this high level of service anywhere.
Makenna outstanding service rep - timely, professional and great communication style. Cannot recall having ever received this high level of service anywhere.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Lauren gave such great service as I acquired my new Lyriq. Really appreciated how she accommodated our schedules by coming in her off day! Pat and Tom were great as well. Thanks for a smooth and enjoyable experience!
Lauren gave such great service as I acquired my new Lyriq. Really appreciated how she accommodated our schedules by coming in her off day! Pat and Tom were great as well. Thanks for a smooth and enjoyable experience!
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Working with salesman Matt Fox was an excellent experience. He was very knowledgeable when it came to the XT5
Working with salesman Matt Fox was an excellent experience. He was very knowledgeable when it came to the XT5
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car