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CRESTVIEW CADILLAC, INC.

(1,342 reviews)
Visit CRESTVIEW CADILLAC, INC.
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

(1,342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CRESTVIEW CADILLAC, INC. from DealerRater.

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Great service .

Great service . Knowledgeable and proficient Mr. Farmer. I didn’t have to wait long for my service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

My oil change was complete in less than an hour—-on a

My oil change was complete in less than an hour—-on a Friday morning, no less! Then, Tony and Ron applied my reward points —-which I’d totally forgotten. Crestview is a class act.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

There was no follow up at all on my service.

There was no follow up at all on my service. No calls, no details on what was done. Car was not cleaned upon return to us. Very surprised about how poor the customer service was.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I like to do business with this people, I am working with

I like to do business with this people, I am working with this dealer since 2017, I had xt5. Then I purchase 2024 lyriq, I will continue working with rest view, thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Fabulous service from start to finish!

Fabulous service from start to finish! Fastest oil change and tire rotation I have experienced.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Inquiring about a new XT5 lease.

Inquiring about a new XT5 lease. Based on pricing reviewed on website I provided a max price preference and I qualify for GM employee pricing. 25 min later the quote was $300 per month higher. Salesman should have stated from the get go the price was not obtainable vs wasting my time and his. The quote process is antiquated and a waste of time. 2nd time this happened at Crestview. Done going back to crestview for new vehicles.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great experience.

Great experience. Personal attention. No high pressure. I actually traveled further to this dealership as I felt the one closer to my home was too busy and I felt rushed. James was my salesperson and he was great.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Quality work, quick repair once confirmed and approved

Quality work, quick repair once confirmed and approved cost. Would recommend this dealer to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Truly disappointing experience, The dealership actually

Truly disappointing experience, The dealership actually damaged my car instead of fixing it, for the second time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Johnny is the best salesman!

Johnny is the best salesman!! Helped us get our vehicle very efficiently!! He was very helpful and explained everything very well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.