Skip to main content

CRESTVIEW CADILLAC, INC.

(1,342 reviews)
Visit CRESTVIEW CADILLAC, INC.
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

(1,342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CRESTVIEW CADILLAC, INC. from DealerRater.

Want to share your experience with this dealership?

Write a review

Very helpful and able to reschedule our appointment when

Very helpful and able to reschedule our appointment when the transport was a few days late bringing my car to me.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Good and great courtesy car took awhile for the engine to

Good and great courtesy car took awhile for the engine to get repaired but they did give me a new engine and it is running great Cadilac still Les me a paint job some floor mats and a rear end hatch plate but other than that it’s fine

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Ron is great!

Ron is great! Would recommend him and the service team to anyone. Very happy with the dealership. Always great service every time I’ve been there.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Hope they keep doing a good work For sure I will keep

Hope they keep doing a good work For sure I will keep coming back Also recommend to friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Ridiculously expensive.

Ridiculously expensive. Because of the built in diagnostics, they were able to diagnose the needed repair but then charged me a small fortune to get my car back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Went in because we were going to lease an Optiq, was

Went in because we were going to lease an Optiq, was ready to pay the downpayment to order, was very excited about it. We had an appointment set up for test drive. Confirmed by phone and confirmed by text, the time for our test drive. Arrived and checked in at the front desk, and the person we were suppose to ask for, Adam,  was busy, so we waited, and waited, and waited. Almost an hour later, and not one person had asked us if we needed help or bothered to help us. Finally asked the front desk lady why we were never helped, she said all the salespeople were busy.....but we saw several of them at their desks looking at their cellphones. She finally asked for a salesperson over the loudspeaker, and one finally appeared, 5 minutes before the store was about to close. So we had to leave without even talking to someone about ordering. Very frustrating, we will probably order from someplace else if that is the way they treat customers. Not the luxury experience you are supposed to expect from a luxury dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great salesman Knowledgeable and enthusiastic about

Great salesman Knowledgeable and enthusiastic about vehicle Great orientation with EV features Seamless dealing regarding paperwork.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're glad to hear you found our staff was so knowledgeable and helpful! We are always more than happy to assist you if anything else comes up. Take care!

The dealer who helped us was truly awesome!

The dealer who helped us was truly awesome! Just a minor concern is that he could've been a little more knowledgeable on the EVs he was promoting. As I briefly mentioned earlier, he was somehow misinformed and suggested a courtesy vehicle without realizing it's not eligible for the tax credit. Other than that, he was polite throughout. Thank you again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent, professional, great listener, wonderful

Excellent, professional, great listener, wonderful explanation, good service, friendly, available, respectful, clear, unhurried, polite, timely

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I never had issue with the camera, after recall made by

I never had issue with the camera, after recall made by the dealer, now I have the issue.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.