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CRESTVIEW CADILLAC, INC.

(1,342 reviews)
Visit CRESTVIEW CADILLAC, INC.
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

(1,342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CRESTVIEW CADILLAC, INC. from DealerRater.

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I have leased MANY Cadillacs from Crestview Cadillac.

I have leased MANY Cadillacs from Crestview Cadillac. Their sales and service staff have always been friendly. I appreciate the dealership adding Technology experts who promptly answered my telephone calls and answered all of my questions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Every Time I schedule an appointment.

Every Time I schedule an appointment. I walk in and they greet me professionally and with a smile. They always over deliver when they tell me it will take an hour. It takes 45 minutes. My car. Is clean and I'm on with my day. Great service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

Leslie, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

They were great and very timely, using my rewards points

They were great and very timely, using my rewards points for my oil change that I did not even know I had.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

They completed service on my car, but the communication

They completed service on my car, but the communication was not great. I had to call for updates on the problem and work. I had to rent a car because the work couldn’t be done when stated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I have received superior service for over 25 years.

I have received superior service for over 25 years. Both Sales and Service have done a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Always professional service!

Always professional service! Mechanics are extremely knowledgeable and strive to maintain my vehicles. I will definitely be recommending my family and friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Always get a very friendly greeting and get quick service

Always get a very friendly greeting and get quick service and always appreciate my car getting washed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Vince in sales was epic, for tech support Patrick was so

Vince in sales was epic, for tech support Patrick was so helpful and Shawn helped make the purchase go smoothly! All in all a great purchase experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Excellent sales experience, capable, efficient, and liked

Excellent sales experience, capable, efficient, and liked the technical advisor too. Overall it was a strong team effort

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Purchased a used 2022 Cadillac XT4 from Crestview

Purchased a used 2022 Cadillac XT4 from Crestview Cadillac. There were a few bumps in the road due to power failure and computer outage. Our salesperson Vince Parratto handled everything patiently and professionally. I had opportunities to go to other dealerships but Vince was the reason we came back to Crestview. I have dealt with other dealerships through the years but Vince is by far the best salesperson we have ever worked with . Thank you again Vince!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.