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CRESTVIEW CADILLAC, INC.

(1,342 reviews)
Visit CRESTVIEW CADILLAC, INC.
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–6:00pm 7:30am–6:00pm
Wednesday 8:30am–6:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–6:00pm 7:30am–6:00pm
Saturday 9:00am–3:00pm 8:00am–3:00pm
Sunday Closed Closed

Reviews

(1,342 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CRESTVIEW CADILLAC, INC. from DealerRater.

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Guys were great.

Guys were great. got me right in - communicated throughout the working and delivered the vehicle as promised.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Vehicle was fixed however I believe the screen was

Vehicle was fixed however I believe the screen was scratched in the process of the repair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Professional and friendly service team!

Professional and friendly service team!! Always greeted with a smile and a car wash every visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Purchased a used 2022 Cadillac XT4.

Purchased a used 2022 Cadillac XT4. Due to a power outage and computers being down things got a little confusing. Our salesman was Vince Parratto he handled things patiently and professionally. Vince did a fantastic job and we will definitely look to him for any future purchases. Thanks again Vince !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I leased a vehicle off the showroom floor, and it was

I leased a vehicle off the showroom floor, and it was ready in the same day. Everything was handled with speed and professionalism.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Tony was my contact for my most recent service.

Tony was my contact for my most recent service. He was so kind, and helpful. I appreciate how informed he kept me through the whole process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great experience!

Great experience! A+++++ service - fixed my tire very quickly and were great, dealership facilities were top notch!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Anthony was excellent.

Anthony was excellent. Answered all my questions. Used my reward points. He was extremely nice and made you feel comfortable. Best dealer experience. The thing I and my wife liked the most was giving us a a summary of the brake and tire wear indicator, along with the tire 🛞 pressure and other parameters. Thank you for the visit.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Emily Rooney was a pleasure to work with when leasing a

Emily Rooney was a pleasure to work with when leasing a new vehicle. She is very thoughtful, calm and has excellent product knowledge. I am rating the dealership one star lower. The staff were all pleasant, knowledgeable and respectful. The facility shows its age and the parking lot is an obstacle course. I hear there are plans to address both and certainly the work will be disruptive but it needs to get done. The vehicle was in excellent condition upon delivery but for one item: somehow the rear (luggage) compartment protective cover had a small amount of caked dirt and dirt splatters, as though some muddy water dripped down it. A wet cloth and some elbow grease loosened it up and a vacuum picked up the remaining dry dirt. Very happy with the vehicle so far.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Edwin at the body shop at Crestview was fantastic to work

Edwin at the body shop at Crestview was fantastic to work with. 10 out of 10. Crestview's service and body shop are the best in my opinion.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.