Reviews
Very responsive and once the problem was identified they
Very responsive and once the problem was identified they addressed it quickly. Very pleased with our experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you again for choosing Crestview Cadillac, INC. and we hope to see you again.
Great service!
Great service!! Fast turnaround!! Always helpful with questions and concerns. This is what keeps us going back
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!
Service was excellent as always.
Service was excellent as always. I know I can trust the service I receive at Crestview. Ron Farmer and Chris Cannizzaro and Chris Young always go the extra mile to make sure my experience is positive.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our staff to be so supportive during your experience here at Crestview Cadillac, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Ron was excellent.
Ron was excellent. Very pleasant and friendly. He is always very helpful and explains everything.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're happy you found our staff to be so supportive during your experience here at Crestview Cadillac, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Fraudulent practices which warrant paying close
Fraudulent practices which warrant paying close attention, from charges, services and language used in service write up.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please contact us at (248) 841-4166 so we can understand your situation better in order to try and turn your experience around. Thank you, Crestview Cadillac, INC.
Brought my daughters car in for service and received
Brought my daughters car in for service and received unparalleled customer and vehicle service. I have purchased and service all my vehicles from and with Crestview Cadillac and will continue to do so long into the future! Thank you Crestview Cadillac.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
The service at the Cadillac dealership was abysmal,
The service at the Cadillac dealership was abysmal, unresponsive staff, and poor communication. my escalade was there for more than 70 days and still had to go back two weeks later
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We're disappointed to hear of the negative experience you had at our location. Here at Crestview Cadillac, INC., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (248) 841-4166 to discuss ways we can better serve you in the future.
The team was patient with me.
The team was patient with me. The inventory didn’t have the exact combination I wanted but Derrick worked to find an excellent choice. The GM Family First system held up the sale for over a week. They sent my number but technical support nor escalation or customer service could help me online, I use all the other online GM sites.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
You were a pleasure to work with. We are looking forward to seeing you again for your first oil change. If you need anything, please do not hesitate to call us.
Great service and wonderful crew to work with.
Great service and wonderful crew to work with. I would recommend the dealership. Spent time showing my wife all the vehicle features.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Professional and service is done in a timely manner.
Professional and service is done in a timely manner. Overall satisfied with everything and always treated nicely.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Crestview Cadillac, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!