Reviews
Professional team Tony is exceptional!
Professional team Tony is exceptional! Service was top notch. I was in and out very quickly
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shady dealings.
Shady dealings. Beware of this place. Owner doesnt care either and wont respond to your concerns
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
WONDERFULL SERVICE.
WONDERFULL SERVICE.....they got me in and out quickly....helped me with my Gm rewards points
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Crestview stuck with my very complicated warranty claim
Crestview stuck with my very complicated warranty claim that encompassed several months of service and loaners. I appreciate their service and support.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Failure to communicate and incomplete work without
Failure to communicate and incomplete work without update; no response to messages or texts. I switched dealerships looking for a more pleasant experience with the service dept. and found more of the same. Sadly, this seems to be the Cadillac standard, and this is extremely disappointing and below standards I expected. Even left a message for the GM and didn’t get a call back. I don’t know why the Service team thinks it’s normal to keep someone’s vehicle and not provide an update, especially after 3 days.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
The service team is excellent.
The service team is excellent. They get the vehicle done quickly and the prices are competitive. They have not tried to upsell additional services
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The sale person is the best she is the best helping
The sale person is the best she is the best helping person I known thanks for your help..
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent service.
Excellent service. I had the oil change and 25000 mile maintenance check up and I was out in less than an hour. All the filters changed tires rotated. Car washed. Great job
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Darrell, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
They were nice, efficient, quick and they explained the
They were nice, efficient, quick and they explained the issue. I will be back for any questions or issues arise.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Actual workmanship on my vehicle was very good.
Actual workmanship on my vehicle was very good. Being kept abreast of what was going on with my vehicle was terrible
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair