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Transitowne Dodge Chrysler Jeep RAM of West Seneca

(774 reviews)
Visit Transitowne Dodge Chrysler Jeep RAM of West Seneca
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–5:00pm 7:30am–8:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday 11:00am–3:00pm Closed
New (716) 608-3987 (716) 608-3987
Used (716) 712-5017 (716) 712-5017
Service (716) 608-3949 (716) 608-3949

Reviews

(774 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Transitowne Dodge Chrysler Jeep RAM of West Seneca from DealerRater.

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Wendy

Great people love the service department . I have bought three new vehicles from this dealership great finance department wonderful sales people very very helpful I would recommend them to everybody

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we're happy to hear you had such a positive experience with our team! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Big Thanks to Rob

All out it was a great experience Rob helped me out a lot and I appreciate him very much for helping me find my new car everybody was very nice I would definitely recommend this dealership couldn?t do it without Rob and the Transitowne team

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

I always get a little nervous when my car needs to be...

I always get a little nervous when my car needs to be served, but I have to say these guys are great!! Never push and service is fast!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Transitowne Jeep Chrysler Dodge Ram of West Seneca! Please let us know if there is anything else we can do for you; we are more than happy to help!

Vehicle leasee

Our salesman was extremely knowledgeable, helpful, and friendly. The experience was very satisfying.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

Love this place for service!

They finished my inspection so fast I didn?t get to enjoy my quiet time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Tara, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

Thank you to everyone, am happy.for the great service in...

Thank you to everyone, am happy. for the great service in 2020, & 2021. You do a great job. Keep up the good work. 👍 Dar Rosier

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!

Remote starter issues

They the right thing and simply replaced the parts instead of a short cut

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi James, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

New car

I bought a new car sign the papers and then realized I didn?t have a feature that I definitely needed and they were able to cancel the whole deal and find me the exact car I was looking for great dealership

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Holly, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Transitowne Jeep Chrysler Dodge Ram of West Seneca

Service and Repairs

Quick and professional service. Friendly and welcoming as soon as I stepped into the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Joseph, we're happy to hear you had such a positive experience with our team! If you have any further questions, please don't hesitate to reach out!

Truck owner

Friendly atmosphere always keep you updated on repairs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi James, thank you so much for your positive comments about Transitowne Jeep Chrysler Dodge Ram of West Seneca! If you have any further questions, please give us a call. We're always happy to help!