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Transitowne Dodge Chrysler Jeep RAM of West Seneca

(774 reviews)
Visit Transitowne Dodge Chrysler Jeep RAM of West Seneca
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–5:00pm 7:30am–8:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday 11:00am–3:00pm Closed
New (716) 608-3987 (716) 608-3987
Used (716) 712-5017 (716) 712-5017
Service (716) 608-3949 (716) 608-3949

Reviews

(774 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Transitowne Dodge Chrysler Jeep RAM of West Seneca from DealerRater.

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Andrew Jacobs (customer, owner of a Ram Warlock)

Excellent service, prompt, friendly, one of the best dealerships I've dealt with in my 40 years of owning vehicles

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Andrew, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Service of Dodge Warlock

Extremely impressed with promptness and friendliness of service. Had nothing bad to say about Transitowne since I purchased my vehicle in November. In my 40+ years of working with car dealerships Transitowne is by far exceptional to ALL of them on several accounts. Even though the dealership is smaller than most it really caters to the customer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Jakers, thank you for your kind words and this wonderful review! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Always get quick service with Transitowne Elma. Service...

Always get quick service with Transitowne Elma. Service Manager, Mark keeps things flowing great! In and out quickly and pricing for service is always fair.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

Transition Jeep did a wonderful job replacing the airbag...

Transition Jeep did a wonderful job replacing the airbag in my 2014 Wranger. They made it very easy on me to get the work done during these crazy times. Thanks again good job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We are so happy to read such a great review about Transitowne Jeep Chrysler Dodge Ram of West Seneca! If you're ever in need of more help, please let us know!

Inspection and oil change

Worked with me to get everything done fast . Great service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Michael, thank you so much for your positive comments about Transitowne Jeep Chrysler Dodge Ram of West Seneca! Thank you so much again for your feedback! We hope you have a great day!

customer

We worked with Rob and were very impressed with his work ethics and skills. We would highly recommend going to see Rob if you are interested in purchasing a vehicle from this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Donna, we're happy you found our staff to be so supportive during your experience here at Transitowne Jeep Chrysler Dodge Ram of West Seneca. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Would recommend for service

I had my first service appointment for an oil change and Recall notice update. Easily dropped off, and was messaged with who my service technician (Tim), and text when my vehicle was finished. My husband also has had service here and they do not seem to try you sell you on things you do not need.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Evinlyn, we are very happy to have provided you with such a positive first service experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Transitowne review

Peter was great. It was a very pleasant buying experience. I plan on dealing with him for the foreseeable future.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Michael, we are very happy Peter could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

The experience was good, the dealership was clean, the...

The experience was good, the dealership was clean, the employees were helpful and knowledgeable. I was able to get what I needed in ample time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Transitowne Jeep Chrysler Dodge Ram of West Seneca. Please don't hesitate to reach out if there's anything we can do for you. Take care.

I usually wouldn’t bring my vehicle to a dealer for...

I usually wouldn’t bring my vehicle to a dealer for problems but, you always get attentive and excellent service when you bring your vehicle here. Mark is excellent at his job and makes things easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything we can do for you. Take care.