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Transitowne Dodge Chrysler Jeep RAM of West Seneca

(774 reviews)
Visit Transitowne Dodge Chrysler Jeep RAM of West Seneca
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 8:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–8:00pm
Tuesday 9:00am–8:00pm 7:30am–8:00pm
Wednesday 9:00am–8:00pm 7:30am–8:00pm
Thursday 9:00am–8:00pm 7:30am–8:00pm
Friday 9:00am–5:00pm 7:30am–8:00pm
Saturday 9:00am–5:00pm 7:30am–5:00pm
Sunday 11:00am–3:00pm Closed
New (716) 608-3987 (716) 608-3987
Used (716) 712-5017 (716) 712-5017
Service (716) 608-3949 (716) 608-3949

Reviews

(774 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Transitowne Dodge Chrysler Jeep RAM of West Seneca from DealerRater.

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Warranty service on drivers side seat - would not go back...

Warranty service on drivers side seat - would not go back and forth - seems that a coin was stuck in the seat track and I was not aware of it - mechanic took care of it in 20 Minutes - only problem customer parking was bad.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for sharing your positive experience. Please let us know if there is anything else we can do for you; we are more than happy to help, Take care.

Dealer response

Hello, thank you for sharing your positive experience. Please let us know if there is anything else we can do for you; we are more than happy to help, Take care.

Dodge Ram warlock lease

Had Nick Cappellano as my sales person , top notch worker

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Joshua, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Transitowne Jeep Chrysler Dodge Ram of West Seneca. If you have any further questions, please don't hesitate to reach out. We hope you have a great day.

Website very informative. Salesman (Rob Ziehm) very...

Website very informative. Salesman (Rob Ziehm) very helpful and personable. Very satisfied with his follow up calls and always returned calls in timely fashion. Helped me get the deal I was looking for. Managers also very helpful in explaining details and answering questions. Car arrived timely and we are happy so far with our purchase. I would recommend this staff to my friends and family. See below, did not work with "Zachary Stephen". My salesman is Rob Ziehm (S55008M).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Transitown is an awesome dealership! My family has never...

Transitown is an awesome dealership! My family has never an issue, buying or servicing. Have been buying cars & trucks from them for over 25 years.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Mike, thank you for your kind words about our dealership! It means so much to us to have your family's trust in our business, and we are proud to have earned it! Please feel free to reach out to us if you ever need anything else. Safe travels!

6-3-2020

Everyone at Transitown is very friendly. Service performed was well done and timely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're glad to hear that everything was completed in a timely manner and to your satisfaction, Michael! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Transitowne Dodge West Seneca

Great service they fixed my charger and everything went great. The guy that helped me when I walked in did everything he needed in order to get my vehicle ready to be fixed and I picked it up a few days later. Good as new.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Braden, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Transitowne Jeep Chrysler Dodge Ram of West Seneca. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Cory my salesman made my lease , very easy got me in ,...

Cory my salesman made my lease , very easy got me in , and out under 2 hrs , very professional, probably the best car leasing experience, I’ve had and have leased many of vehicles.thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Matt, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Transitowne Jeep Chrysler Dodge Ram of West Seneca. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

I'm a Ram fan and have had many. My first car was a' 71...

I'm a Ram fan and have had many. My first car was a' 71 Charger from Transitowne. I trust them. Now I'm an out-of-towner in th ed area on business. Twice I have had "minor" problems and Transitowne gladly took care of them with the same professionalism and courtesy as if it was a major overhaul. Sharon was wonderful on this visit. And BTW ... I used to be a GM at a couple of dealerships prior to a change of careers. So I know what to expect. Good people, these.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are very happy to have provided you with such a positive experience! Have a great day!

Great place!

Excellent experience.... Dino has been just amazing giving me the deal I needed. His customer service was behind exceptions before and after the sale. When I need my next vehicle and any friends or family Dino?s my man

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kevin, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Repair and oil change

They did a great job. Got me in earlier than my appointment and did three safety recalls all within a hour.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Donald, we are so happy to read such a great review about Transitowne Jeep Chrysler Dodge Ram of West Seneca! If you have any further questions, please don't hesitate to reach out!