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Tradition Chevrolet

(113 reviews)
Visit Tradition Chevrolet
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–5:30pm
Tuesday 8:30am–8:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–8:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
New (315) 230-4139 (315) 230-4139
Used (315) 230-4136 (315) 230-4136
Service (315) 878-7237 (315) 878-7237

Reviews

(113 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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First time dealing with Tradition Chevrolet and I must

First time dealing with Tradition Chevrolet and I must say am very satisfied with Sales and Finance thanks to David and Kyle. They way outperformed our previous deal ship.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Jim, we're delighted to hear that David and Kyle exceeded your expectations at Tradition Chevrolet of Geneva. Thank you for choosing us and sharing your positive experience!

Great sales,nice people,they focus on the customers,

Great sales,nice people,they focus on the customers, vehicles get checked,they get a vehicle when no one else will

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Kenneth, we're delighted to hear that our team at Tradition Chevrolet of Geneva could assist you when others couldn't. Thank you for recognizing our focus on customer satisfaction!

Great doing business with Kyle and Nathaniel, very

Great doing business with Kyle and Nathaniel, very friendly and knowledgeable, good price on my tradein

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're delighted to hear that Kyle and Nathaniel provided you with a friendly and knowledgeable experience at Tradition Chevrolet of Geneva. Thank you for choosing us, enjoy your new ride!

Peter was great.

Peter was great. Second car we bought from him! The whole experience was very easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Melissa, thank you for sharing your 5-star review of Tradition Chevrolet of Geneva! We will pass along your kudos to Peter and the team. Safe travels in your new ride!

David was a wonderful salesman to work with.

David was a wonderful salesman to work with. Very knowledgeable, friendly he listened to our wants and found us the perfect vehicle. Prices are very fair . We will definitely buy from Tradition in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Cassandra, we're delighted to hear that David provided such excellent service at Tradition Chevrolet of Geneva. Thank you for your kind words and we look forward to assisting you again in the future!

Perfection!

Perfection! I cannot thank Kyle and Dan enough. Both were so patient, never pushy and did everything they could to make sure I left with exactly what I wanted. The process was smooth and they were both detailed and honest with me every step of the way. I thank you both for going above and beyond!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Elyse - Thank you for sharing your experience! We're delighted to hear that Kyle and Dan provided such exceptional service at Tradition Chevrolet of Geneva. Enjoy your new vehicle, and we appreciate the support!

Friendly, knowledgeable staff.

Friendly, knowledgeable staff.large selection,told them what I wanted and took me right to it no pushing to buy something else

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Jeff, we're glad to hear our team at Tradition Chevrolet of Geneva could help you find exactly what you wanted without any pressure. Thanks for the great review!

Not pushy, gave them a budget and they stuck to it.

Not pushy, gave them a budget and they stuck to it. Didn’t try to sell me the moon, made it work with exactly what I was looking for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Steven, we're glad to hear our team at Tradition Chevrolet of Geneva respected your budget and met your needs. Thanks for the great feedback!

Excellent customer service.

Excellent customer service. Cliff, and his team are all about finding the correct options. David, is just amazing, Excellent very empathetic and always willing to go beyond.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Carmen, thank you for highlighting the excellent service from Cliff, David, and our team at Tradition Chevrolet of Geneva! We appreciate your kind words.

Excellent Customer Experience!

Staff are always friendly and professional! The waiting area is always clean and comfortable, and there is free coffee (you can't go wrong with free coffee). They keep you updated on the progress if your car repair is taking longer than expected, but usually everything is done in a very reasonable amount of time. Most importantly, the work has always been top notch. I have nothing but high praise for Tradition Chevrolet Buick in Geneva!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jennifer, it's fantastic to know you had such a positive experience at Tradition Chevrolet of Geneva! We're glad our team was able to provide top-notch service while keeping you comfortable and caffeinated. Thanks for the high praise!