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Tradition Chevrolet

(113 reviews)
Visit Tradition Chevrolet
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–5:30pm
Tuesday 8:30am–8:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–8:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–4:00pm 8:00am–2:00pm
Sunday Closed Closed
New (315) 230-4139 (315) 230-4139
Used (315) 230-4136 (315) 230-4136
Service (315) 878-7237 (315) 878-7237

Reviews

(113 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Wonderful experience at Tradition

Pleasant and painless car buying experience. Staff was friendly, helpful, and more than accommodating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience!!

It's too early for me to get out of my lease but I went in to discuss with Robert Wood my options when I get out of my current car and he was patient, explained scenarios, and made a great timeline suggestion for me. Really put me at ease!! Can't wait to buy my next car here! Highly recommend Robert here!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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New CAr Purchase

I came to this dealership to purchase my vehicle because I wanted a dealer that would take care of my vehicle if problems arise. This is my second vehicle purchased from Tradition and the shop is GREAT! I got to know the Business Owner after purchasing the car. If the dealership is half as good as the owner I made a great choice. One thing I know to be true this owner really cares about his customers and is willing to do what it takes to make them happy. Stop in and see them for your next car purchase I know I will

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Buick

Staff are always courteous friendly answer my questions in a timely fashion quick to determine what is wrong with my vehicle and fix it properly

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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False advertising

I inquired about a NEW 2017 Buick Enclave Leather (it's February 2019, btw- this car is over 2 years old- has over 4000 miles on it, it just hasn't been 'sold' yet). A 'used' one with under 10k miles goes for the same that they want for a new one? I asked Cliff Jones for the best deal they can do and he came back with a selling price $2500 MORE than advertised. Apparently advertised price includes incentives that are not mentioned in the ad. For some reason, they are actively trying not to sell a car that's been on their lot for 2 years. Why wouldn't you want to get rid of it? This thing wouldn't sell for that much at an auction, give someone a deal. I'm not even saying me, just sell it! Apparently, these Enclaves are a dime a dozen, because there are 4 brand new 2017s available within 100 miles of me, and I live in a rural area. One of these dealers will give me a deal, Tradition Chevy wants to charge me more than the advertised price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hello Brian, We were just notified of this review, and had not seen it until this date. While you may have already decided on that perfect vehicle, we wanted to clarify on how the pricing works. The various incentives on some of our vehicles apply to customers who qualify for them. When a person does not qualify for a particular offer, the cost of the vehicle does increase. That said, we do everything we can to remain as competitive in regards to base pricing. We apologize that you did not have a good experience, and we hope that your search for that perfect car resulted in a happy ending! If you would like to discuss this more with us, please give us a call at (315) 828-1701 and ask to speak with a Sales Manager.

Awesome!!

These folks are extremely customer friendly! Excellent dealer and highly recommend!!!! Wonderful to do business with you all and am planning on my next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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A surprising experience

Had the most wonderful experience while looking for a used car. I was honestly dreading the haggling that I've experienced during this process in the past. Surprise surprise I enjoyed every minute. Ashley was our sales person and Cliff the sales manager made our purchase not only one to remember but one we will share with our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you Caryl!

Excellent Customer Service

Best car buying experience I've ever had! Easy process from start to finish! Ashley, Cliff, and Joel were EXCELLENT to deal with! Would highly recommend this dealership! Will definitely return here for our next vehicle purchase!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you!

JohnMcD

Went in to get my 2010 Buick serviced. Ended up trading in my 2005 Ford for a 2015 chevy from Pete Annony, Great car at a great price. Service was also fantastic as it always is.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you!

very clean waiting room and bathroom

people are great,and always so polite, and never have to wait any amount of time, and they always wash my car,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you!