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Fox Ford Mazda

(2,728 reviews)
Visit Fox Ford Mazda
Sales hours: 10:00am to 4:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–6:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–4:00pm
Saturday 10:00am–4:00pm 8:00am–4:00pm
Sunday Closed Closed
2025 state dealer award
View 2 awards
2025 state dealer award
2025 consumer dealer award
New (616) 773-2384 (616) 773-2384
Used (616) 366-4185 (616) 366-4185
Service (888) 290-4079 (888) 290-4079

Reviews

(2,728 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I met with Mark, who explained the many features of my

I met with Mark, who explained the many features of my new vehicle. He gave the right amount of detail - and advice - to make me much more comfortable with my car, which I already liked very much. Mark was friendly and patient with me, despite my lack of tech sophistication.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Michael, for sharing your positive experience with Fox Ford Mazda and for highlighting the exceptional service you received from Mark. We are thrilled to hear that Mark provided you with a thorough explanation of your new vehicle's features, making you more comfortable with your purchase. We appreciate your kind words and look forward to assisting you with any future automotive needs. Drive safely! Sincerely, Steve Winters, GM, swinters@foxmotors.com

There wasn't anything not to like.

There wasn't anything not to like. Pete is a professional. Manu does an excellent job with the financial side of things. There's a reason we keep coming back as our experience and trust with Pete is second to none.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for choosing Fox Ford Mazda and for sharing your positive experience, Andrew! We're thrilled to hear that Pete and Manu provided excellent service. We look forward to welcoming you back for your future automotive needs. See you next time! Sincerely, Steve Winters, GM, swinters@foxmotors.com

QUICK SERVICE AND LETTING ME KNOW WHAT TYPE OF SERVICE I

QUICK SERVICE AND LETTING ME KNOW WHAT TYPE OF SERVICE I WILL NEED IN THE FUTURE.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Gail, for the 5-star review! We are thrilled to hear that you appreciated our quick service and the information about future maintenance needs. At Fox Ford Mazda, we strive to provide efficient and informative service to all our customers. We look forward to assisting you with any future service needs. Sincerely, Steve Winters, GM, swinters@foxmotors.com

John Wheeler is the best, always keeps you informed on

John Wheeler is the best, always keeps you informed on your vehicle. Will suggest other service that needs to be completed for a safe vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for choosing Fox Ford Mazda and taking the time to share your positive experience, Deborah! We appreciate the shoutout to John Wheeler for his excellent service and keeping you informed. We look forward to seeing you again for any future vehicle needs. Sincerely, Steve Winters, GM, swinters@foxmotors.com

Was able to get my truck in for repairs quick so I was

Was able to get my truck in for repairs quick so I was able to make an important memorial

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for choosing Fox Ford Mazda for your truck repairs, Glenn! We understand the importance of your memorial event and are glad we could help you get back on the road quickly. If you need anything else in the future, don't hesitate to reach out. Drive safe! Sincerely, Steve Winters, GM, swinters@foxmotors.com

Good selection of vehicles and a sales team that works

Good selection of vehicles and a sales team that works hard to sell them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, David, for taking the time to share your positive experience with Fox Ford Mazda. We are thrilled to hear that you had a good experience with our selection of vehicles and our dedicated sales team. We appreciate your feedback and hope to assist you again in the future. Sincerely, Steve Winters, GM, swinters@foxmotors.com

Jerry Mitchell does just a great job, he is very

Jerry Mitchell does just a great job, he is very thorough.....tells you what is going on and the job/service gets done in a very timely manner. This is all much appreciated, thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Doug, for your kind words and for recognizing Jerry's excellent service at Fox Ford Mazda. We're thrilled to hear that he provided you with a thorough and timely experience. We appreciate your feedback and look forward to helping you again in the future. Thank you for choosing Fox Ford Mazda! Sincerely, Steve Winters, GM, swinters@foxmotors.com

We had to comeback for a repeated issue with our A/C.

We had to comeback for a repeated issue with our A/C. We were able to get in right away for an appointment and provided with a loaner while the issue was fixed. Jerry Mitchell was really helpful and understanding and works hard to provide great communication and service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Ray, for sharing your positive experience with us regarding the service on your A/C. We are happy to hear that Jerry provided you with great communication and service. We appreciate your feedback and look forward to assisting you again in the future. Sincerely, Steve Winters, GM, swinters@foxmotors.com

In at scheduled time, Friendly staff, out in a timely

In at scheduled time, Friendly staff, out in a timely manner, was not charged for service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for the positive review, Linda! We are thrilled to hear about your experience with Fox Ford Mazda. Our team is dedicated to providing excellent service, and we are glad to see that reflected in your visit. We look forward to serving you again in the future. Sincerely, Steve Winters, GM, swinters@foxmotors.com

Everyone at dealership very welcoming and listened to

Everyone at dealership very welcoming and listened to what I was looking for and not pushing on what they wanted to sell (experience from other dealerships).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your positive experience, Patricia! We're delighted to hear that you found our team at Fox Ford Mazda welcoming and attentive to your needs. We pride ourselves on providing a pressure-free environment for our customers. We look forward to assisting you again in the future! Sincerely, Steve Winters, GM, swinters@foxmotors.com