Reviews
Sid diagnosed the problem and had it fixed it promptly,
Sid diagnosed the problem and had it fixed it promptly, what's not to like about that service.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the fantastic 5-star review, Robert! We're thrilled to hear that Sid was able to diagnose and fix the issue promptly for you. At Fox Ford Mazda, we strive to provide top-notch service, and we're glad it reflected in your experience. We look forward to assisting you again in the future! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Friendly and quick registration for a scheduled oil
Friendly and quick registration for a scheduled oil change; informed my car needed additional work that wasn't addressed in the past and that was taken care of. Though after the work was done, the engine light came on, returned to the service area and it was a defective spark plug, which was replaced and my car runs like new!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Fox Ford Mazda for your service needs, Doreen! We appreciate your positive feedback and are glad we could address and resolve the issue with your car promptly. Please don't hesitate to reach out if you need any further assistance. We look forward to seeing you next time! Sincerely, Steve Winters, GM, swinters@foxmotors.com
I was promptly greeted by Mitch who wrote up my service
I was promptly greeted by Mitch who wrote up my service ticket. When I went past the payment desk, the attendant greeted me and we exchanged pleasantries. My car was done sooner than expected which is always a treat. I saw another service writer that I have gotten to know. He also warmly greeted me
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Fox Ford Mazda, Lynn! We appreciate your positive feedback and are thrilled to hear about your pleasant experience during your service visit. It's fantastic to know that Mitch and the team provided you with prompt and friendly service, making your visit a treat. We strive to exceed expectations, and we look forward to welcoming you back for your next service. See you next time! Sincerely, Steve Winters, GM, swinters@foxmotors.com
The dealership never bothered to contact me back in any
The dealership never bothered to contact me back in any form or fashion. I had reached out and never heard anything n
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Kevin, we appreciate you taking a moment to leave this review detailing your recent visit. Please reach out to me directly whenever you have a free moment as I’d like to hear more about what happened and work together to come to a resolution that improves your experience. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Beautiful showroom, good coffee.
Beautiful showroom, good coffee. Salesman showed us exactly what we wanted. Everyone was very friendly and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Kolleen, for the glowing 5-star review of Fox Ford Mazda. We are thrilled to hear that you enjoyed our beautiful showroom, good coffee, and that the salesman was able to show you exactly what you wanted. Our team takes pride in providing a friendly and helpful experience to all our customers. We look forward to assisting you again in the future. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Friendly sevice, knowledgeable staff.
Friendly sevice, knowledgeable staff. My service advisor John Wheeler kept me informed all the way. Had a screw in my tire and he informed me that my lug nuts had swollen and he replaced them all.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Fox Ford Mazda and for sharing your positive experience with us, David. We are delighted to hear that you received friendly service from our knowledgeable staff. It's great to know that John kept you informed every step of the way and went above and beyond to ensure your safety by replacing the lug nuts. We look forward to assisting you again in the future. Drive safely! Sincerely, Steve Winters, GM, swinters@foxmotors.com
The service department is very professional and
The service department is very professional and organized. I was impressed with even amidst construction that there was a organized process for getting vehicles in and out. Well done service team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, Johnny, for the positive review of Fox Ford Mazda's service department. We're thrilled to hear that you found our team to be professional and organized, even during construction. Your feedback is greatly appreciated, and we look forward to assisting you again in the future. Safe travels! Sincerely, Steve Winters, GM, swinters@foxmotors.com
Outstanding service from the start of me walking through
Outstanding service from the start of me walking through the front door. Friendly, outgoing, punctual.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for choosing Fox Ford Mazda and for the positive review, Steven! We're thrilled to hear about your outstanding experience with our team. We appreciate your kind words and look forward to welcoming you back in the future. Sincerely, Steve Winters, GM, swinters@foxmotors.com
Friendly staff as usual!
Friendly staff as usual! Been coming here since I purchased my CX-5 eight years ago and it's the same friendly and personal care as always! Hope to get a new Mazda here soon. Technicians take care of my car so well!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you, John, for your kind words and continued support over the past eight years! We are thrilled to hear that you have consistently received friendly and personalized care at Fox Mazda. Our team takes great pride in providing excellent service, and we are glad to hear that our technicians have taken good care of your vehicle. When you're ready for a new Mazda, we'll be here to assist you. Looking forward to seeing you again soon! Sincerely, Brad Hemingway, GM, bhemingway@foxmotors.com
Apaya was a great salesman.
Apaya was a great salesman. I will be looking him up, the next time I want a Mazda.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the 5-star rating and positive feedback, Jeremy! We're thrilled to hear that Apaya provided you with great service. We appreciate your support and look forward to assisting you with your next Mazda purchase at Fox Mazda. See you soon! Sincerely, Brad Hemingway, GM, bhemingway@foxmotors.com