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Subaru of Keene

(473 reviews)
Visit Subaru of Keene
Sales hours: 8:00am to 7:00pm
Service hours: 8:00am to 5:00pm
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Sales Service
Monday 8:00am–7:00pm 8:00am–5:00pm
Tuesday 8:00am–7:00pm 8:00am–5:00pm
Wednesday 8:00am–7:00pm 8:00am–5:00pm
Thursday 8:00am–7:00pm 8:00am–5:00pm
Friday 8:00am–7:00pm 8:00am–5:00pm
Saturday 8:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2013 state dealer award
View 2 awards
2013 state dealer award
2015 consumer dealer award
New (603) 876-6271 (603) 876-6271
Used (603) 876-6221 (603) 876-6221
Service (603) 592-5381 (603) 592-5381

Reviews

(473 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Subaru of Keene from DealerRater.

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Everyone I encountered at Subaru of Keene presented a

Everyone I encountered at Subaru of Keene presented a positive attitude, giving me a very comfortable car shopping and purchasing experience. Rob was a standout among the car salespeople I have interacted, both recently and in the past. He brought a positive welcoming energy to our interactions. He listened to what I wanted in a car, showed me a number of options and found a great car for me and guided me quite clearly through the purchase and operating procedures (new car-old guy) making my passage from my old car to this new one easy.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

David, thank you for the thoughtful review. We’re glad the team made the process comfortable and welcoming, and we’re especially happy to hear Rob listened, showed the right options, and guided you clearly through the purchase and features. If you’d like a quick feature refresher anytime, stop in—Rob’s happy to help. Enjoy the new Subaru, and thanks for choosing Subaru of Keene!

Rob,Adam and Penny were kind and knowledgeable.

Rob,Adam and Penny were kind and knowledgeable. They even loved our dog,Piper!! These people are why we keep coming back!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words—and for coming back to see us. We’re thrilled that Rob, Adam, and Penny made the experience easy and welcoming, and we loved meeting Piper too. Thanks for continuing to choose Subaru of Keene. If you need anything, we're always here and ready to help!

I am an elderly women.

I am an elderly women. Sometimes new technology is a struggle for me. Any questions asked no one made me feel uncomfortable. Everyone in this dealership should be so proud of the quality of service. All employees treated me with respect all there to Beas helpful as they can which is sooo appreciated.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your heartfelt review. It truly means a lot to hear that you felt respected, supported, and comfortable during your visit. We believe kindness and patience should always come standard, and we’re so glad that came through. We’re here anytime you need us!

They helped me buy a car for the first time without

They helped me buy a car for the first time without pushing any nonsense on me. Walked away with what I thought was a fair price and everyone was kind and easy to work with.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We just bought my daughter a pre-owned Subaru from Keene

We just bought my daughter a pre-owned Subaru from Keene and they were a delight to work with - honest, caring, open, and great attention to detail. Their mechanic found a problem with the rear shocks and proactively offered to replace both for free (huge difference); they thoughtfully arranged to deliver the car to us in Rhode Island with all the necessary well-organized documentation so my daughter could leave for college on time; they got all the paperwork done and delivered the newly-detailed car in terrific condition exactly as promised. Craig and Adam and Katie and Sam were all friendly, transparent, professional and responsive to all our questions. What a striking difference from all the other shady used car dealers we visited during our search! No sleazy added charges or high pressure tactics — just excellent cars at good values and honest dealing. I’d go back again in a heartbeat.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

I recently purchased a certified pre-owned Toyota Corolla

I recently purchased a certified pre-owned Toyota Corolla from Subaru of Keene, and the experience was exceptional, thanks to Doug Welch in sales. Doug is trustworthy, patient, and resourceful, taking the time to understand our specific requirements and find the perfect vehicle. After the sale, he followed up to ensure that everything was as expected. If you’re looking for a great car-buying experience, I highly recommend Subaru of Keene and specifically Doug Welch for his professionalism and outstanding customer service.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

I recently sold my Subaru Legacy here.

I recently sold my Subaru Legacy here. Having done business with them before, be it for buying an extended warranty or all my service needs, I knew they are great to work with. My recent experience confirmed that, yet again. The entire process was really smooth right from the word go. Jason Kennedy and Adam Zinn were honest, upfront and very easy to work with. I recommend them wholeheartedly!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Good afternoon, Thank you so much for taking the time to leave us a review we really appreciate it! If you ever need anything else from us, please feel free to give us a call or stop by! Best, Subaru of Keene

My experience with Jeff and Rob and the staff was so

My experience with Jeff and Rob and the staff was so amazing. They were professional and caring and very patient with me as I was trading my beloved jeep of nine years. I truly love my new Subaru Crosstrek Wilderness and I will always appreciate everything they did to make my experience so seamless and truly fun. Highly recommend this whole place

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

They were great to me and the family.

They were great to me and the family. Made the whole process great and got us into a slightly used 2022 Forester that was perfect for our family. And we also received great pricing for the vehicle. The wife and I were more than pleased.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent dealership to do business with.

Excellent dealership to do business with. Was very pleased! Highly recommend. The whole process from salesman, John to Financing was professional, no pressure, and great vehicle!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.