Reviews
fantastic customer service, clean facility,
Brian Miller did a phenomenal job suggesting vehicles that matched what I was looking for all while staying in my price range. Brian was very professional and provided a customer experience so impressionable that I will referring everyone I know to All Serra and more specifically him. I love my new equinox. Keep up the good work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dear David, Thank you for filling out our survey and giving us this great feedback. It is encouraging to know that Brian made such an impression on you. We hope to see you again in the future. Denny Dunfield General Manager Al Serra Auto Plaza
Great experience at Al Serra
The staff was very friendly. Our sales person (Sean White) was extremely knowledgeable and friendly. We feel he went far above what was expected from someone trying to sell a vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Jennifer, Thank you for making Al Serra Auto Plaza your dealer of choice. We appreciate your business. Denny Dunfield General Manager Al Serra Auto Plaza
Great service
Service advisor was friendly and did his job well. Also offered a non required service that I refused and did not try to encourage me to change my mind. I appreciate that kind of treatment.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dear Larry, Thank you for your kind words. We are glad you had a positive experience and we look forward to seeing you again in the future. Denny Dunfield General Manager Al Serra Auto Plaza
Clean Facility, good work
I am Happy with the Service. I dropped of the vehicle. They brought it back to my house. They were very timely doing the work. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dear Laurie, Thank you for making Al Serra Auto Plaza your dealer of choice. We appreciate your business. Denny Dunfield General Manager Al Serra Auto Plaza
My used purchase
Kevin is a great guy I love his attitude made me feel very comfortable I will be back to see him for my next auto
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Dear Steven, Your kind words about our sales associate Kevin are greatly appreciated. Thank you for your business. Denny Dunfield General Manager Al Serra Auto Plaza
Great Experience
Khaled Isaac was very helpful. We greatly appreciated all of his time and effort in helping us with our loan. We will definitely do business with Al Serra again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Sherry, We are glad you chose Al Serra Auto Plaza for your vehicle purchase. Thank you for your business. Denny Dunfield General Manager Al Serra Auto Plaza
Great Service, friendly people
I love the ability to schedule my appointments online. The Cadillac Service Center makes the entire process easy and stress free. The employees are friendly, courteous and helpful. The service is completed in a competent and timely manner. I am entirely satisfied with the entire experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dear Jane, We appreciate all of the nice things you have to say about Al Serra Auto Plaza and our staff. Thank you. Denny Dunfield General Manager Al Serra Auto Plaza
Great experience
My salesperson Tom Drudi was extremely helpful and helped me find my way to a brand new truck when I was sure I could only afford something used. He was fantastic.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Jacob, Thank you for the nice things you have to say about our sales associate Tom. We are glad he could give you a positive buying experience. Denny Dunfield General Manager Al Serra Auto Plaza
Great Service and Very Professional
I came in for a oil change and tire rotate. Didn't have a appointment, but that wasn't a problem. She called to follow up and let me know the progress during and after the service. Very professional. Thank You! I'll be back.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dear Marc, Thank you for choosing Al Serra Auto Plaza for your Service needs. We appreciate your business and look forward to seeing you again soon. Denny Dunfield General Manager Al Serra Auto Plaza
Great service
I like the friendliness and attentiveness of the employees. I also like how willing they are willing to go the extra mile to make the customers happy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Dear Dena, Thank you for your kind words. We are thrilled that you had a positive experience and we look forward to seeing you again. Denny Dunfield General Manager Al Serra Auto Plaza