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Pat Milliken Ford

(1,971 reviews)
Visit Pat Milliken Ford
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–6:00pm 7:30am–6:00pm
Wednesday 9:00am–6:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday Closed Closed
Sunday Closed Closed
2023 state dealer award
View 9 awards
2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2016 consumer dealer award
New (313) 731-0710 (313) 731-0710
Used (313) 731-6420 (313) 731-6420
Service (313) 915-4901 (313) 915-4901

Reviews

(1,971 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Pat Milliken Ford from DealerRater.

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Excellent sales staff and service

Don Kalie is a professional in every respect, and he's a car guy. He knows his product inside and out, and is friendly along the way. He really knows his onions!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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F-150 and fusion

Frank Renko made me feel comfortable when I purchased my 16 fusion. There was absolutely no pressure. I wanted a basic model 17, but talked me into a 16 that was loaded and for the same price range I was looking for. I liked Frank's hospitality so much I came back 3 months later and purchased a loaded f-150 with even more bells and whistles.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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2017 Ford Explorer Sport

James Dillon and the rest of the team did a great job finding me exactly the vehicle I wanted and worked hard to get me great financing as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Skeptic No More

I had been a foreign care owner for the last 8 years and was somewhat skeptical of American care dealerships, but was leaning toward looking at a Ford product. A friend referred me to Pat Milliken Ford where I met, salesman Keith Kelly. His friendly and relaxed manner put me at ease right away. He asked good discovery questions and quickly surmised which Ford model would be my best fit. After a model tour and test drive, I traded my beloved foreign car for a 2017 Ford Escape Titanium. Thanks to Keith Kelly and Pat Milliken Ford I am a skeptic no more.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Another Excellent Experience

I've been dealing w/Pat Milliken Ford for the past 25 years. My salesman is Joe St. Pierre. Joe provides excellent customer service! He knows what he's doing. He takes his time and answers all your questions. He helped me find the perfect car for me. I love my new 2017 Escape and I love Pat Milliken Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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PURCHASE OF 2008 DODGE CARAVAN

I WAS VERY IMPRESSED WITH ALL THE CARE I WAS GIVEN BOTH BY THE DEALERSHIP AND MY SALESMAN JOEY De SANTIS. COMING FROM A FAMILY IN THE CAR BUSINESS I KNOW WHEN I HAVE HAD THE BEST SERVICE THEY WENT OUT OF THEIR WAY TO HELP ME AND MADE PURCHASING THE CAR VERY SMOOTH. IF YOU ARE GOING TO BUY A CAR NEW OR USED THIS DEALERSHIP AND SALESMAN IS THE PLACE TO GO !!!!!!!!!!!!!!!!!! WILLIAM R. PASS III

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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'17 Escape

My sales person was John Blanchard. Seriously the easiest car leasing experience ever. It was quick and didn't require me to goto the dealership 10 times like village ford in Dearborn does. I love Pat Milliken!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Very Positive Experience!

I love my new Fusion! Kevin Creech was my salesperson and he was so helpful and efficient, he made this process so much easier than I anticipated. I really appreciate all of his help. I would recommend him to anyone considering a new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
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1 person out of 1 found this review helpful.

Best sales person around

We have been dealing with Keith Kelly for years, going back to 1970's. I think we have tried most every car,in the Ford line .We just purchased our 4th Ford Flex. We love this car , for comfort and storage area. We travel a lot going up north and Florida.. Perfect for us.. Can't say enough good things about our experiences with this car. Also, Keith has been a great salesperson and good friend throughout our years of dealing with him. Always honest and fair.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Happy customer

Everything was top notch with my purchase. Easy, quick, very knowledgeable and helpful. This is the 8th vehicle I have purchased from Milliken Ford and always get the same results. Everything is first class from sales to the service dept. including the help I got from the tech employee.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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