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Kayser Ford Lincoln

(1,055 reviews)
Visit Kayser Ford Lincoln
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 7:00am–6:00pm
Tuesday 9:00am–6:00pm 7:00am–6:00pm
Wednesday 9:00am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
New (608) 338-1566 (608) 338-1566
Used (608) 807-5359 (608) 807-5359
Service (608) 467-1969 (608) 467-1969

Reviews

(1,055 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Dennis was very helpful.

From the moment I arrived at Kayser, Dennis was very helpful and professional. He was able to answer all my questions and walked me through the process of buying the vehicle. He made all quite simple.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We enjoyed working with Dennis when we stopped to look at...

We enjoyed working with Dennis when we stopped to look at what used vehicles Kayser had in stock.. He was very professional and no pressure.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We had a great experience at Kayser Ford. Our salesman,...

We had a great experience at Kayser Ford. Our salesman, Dennis Balczewski, was a great salesman to work with. He never pressured us or made us feel uncomfortable. We truly enjoyed our experience buying our first car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dennis was amazing to work with. He made purchasing a...

Dennis was amazing to work with. He made purchasing a first car a perfect experience for our son. The no hassle pricing and the straigt

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very easy sales process with a very good and responsive sale

A very easy sales process with a very knowledgable sales person and finance manager. It has been a pleasure to do business with everyone at Kayser, including a good price and a fair trade-in. We will be working with Kayser for years to come.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very accommodating

Because of the pandemic we were able to conduct our business mostly at our home which worked out well for us. My husband had a serious lawnmower accident two days after we purchased the car so we were able to finish the transaction at our home.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dennis and Fran were great to work with from finding the...

Dennis and Fran were great to work with from finding the vehicle that work for me and the financing to go along with it. Thank you for assisting with my purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Expedition purchase

We have gotten all of our vehicles at Kayser for the last 25 years. Our recent purchase experience was great! We will return for our next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was helping my parents look for a new vehicle. Tim made...

I was helping my parents look for a new vehicle. Tim made the process so easy. My parents did not want to drive to Madison so Tim delivered the vehicle and paperwork! Couldn't have asked for an easier process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Worth the trip across state lines! After having a...

Worth the trip across state lines! After having a dissatisfied experience at a local dealership"honesty goes a long way". I continued my internet search and found the exact vehicle model features and color we wanted at Kayser Lincoln in Madison. So I called asked for sales was transferred to Alfred, but they just sold the vehicle the day before bummer! Insead of pushing us towards another model he didnt even try, he asked what we wanted and found the car in another state and had it transported. Very satisfied with Alfred the Kayser team! He was very honest, patient and knowledgeable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.