Reviews
Dennis was very helpful.
From the moment I arrived at Kayser, Dennis was very helpful and professional. He was able to answer all my questions and walked me through the process of buying the vehicle. He made all quite simple.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We enjoyed working with Dennis when we stopped to look at...
We enjoyed working with Dennis when we stopped to look at what used vehicles Kayser had in stock.. He was very professional and no pressure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We had a great experience at Kayser Ford. Our salesman,...
We had a great experience at Kayser Ford. Our salesman, Dennis Balczewski, was a great salesman to work with. He never pressured us or made us feel uncomfortable. We truly enjoyed our experience buying our first car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Dennis was amazing to work with. He made purchasing a...
Dennis was amazing to work with. He made purchasing a first car a perfect experience for our son. The no hassle pricing and the straigt
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very easy sales process with a very good and responsive sale
A very easy sales process with a very knowledgable sales person and finance manager. It has been a pleasure to do business with everyone at Kayser, including a good price and a fair trade-in. We will be working with Kayser for years to come.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Very accommodating
Because of the pandemic we were able to conduct our business mostly at our home which worked out well for us. My husband had a serious lawnmower accident two days after we purchased the car so we were able to finish the transaction at our home.
- Customer service 5.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Dennis and Fran were great to work with from finding the...
Dennis and Fran were great to work with from finding the vehicle that work for me and the financing to go along with it. Thank you for assisting with my purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Expedition purchase
We have gotten all of our vehicles at Kayser for the last 25 years. Our recent purchase experience was great! We will return for our next purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was helping my parents look for a new vehicle. Tim made...
I was helping my parents look for a new vehicle. Tim made the process so easy. My parents did not want to drive to Madison so Tim delivered the vehicle and paperwork! Couldn't have asked for an easier process.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Worth the trip across state lines! After having a...
Worth the trip across state lines! After having a dissatisfied experience at a local dealership"honesty goes a long way". I continued my internet search and found the exact vehicle model features and color we wanted at Kayser Lincoln in Madison. So I called asked for sales was transferred to Alfred, but they just sold the vehicle the day before bummer! Insead of pushing us towards another model he didnt even try, he asked what we wanted and found the car in another state and had it transported. Very satisfied with Alfred the Kayser team! He was very honest, patient and knowledgeable!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
