Reviews
I want to share an Extremely BAD Experience I had with
I want to share an Extremely BAD Experience I had with Milnes Ford on Friday, February 20, 2026. I drove 1.5hrs to test drive (& buy) a used Ford Fusion Hybrid. I LOVED the car & made an offer $150 less than $ales Price + On-Line Coupon. The Sales Manager, David Thompson, rejected offer. So, I counter for an increase of $75. My counteroffer was also rejected. It was end of day and would check back on Saturday. To My Surprise, Sales Mgr (Mr Thompson) INCREASED the sales price by $700 !!! I will NEVER but from Milnes Ford ... They lost a sale and they Lost a Customer for LIFE. I've share this experience with my friends and family ... Penny Wise and Dollar FOOLISH !!!
I want to share an Extremely BAD Experience I had with
I want to share an Extremely BAD Experience I had with Milnes Ford on Friday, February 20, 2026. I drove 1.5hrs to test drive (& buy) a used Ford Fusion Hybrid. I LOVED the car & made an offer $150 less than $ales Price + On-Line Coupon. The Sales Manager, David Thompson, rejected offer. So, I counter for an increase of $75. My counteroffer was also rejected. It was end of day and would check back on Saturday. To My Surprise, Sales Mgr (Mr Thompson) INCREASED the sales price by $700 !!! I will NEVER but from Milnes Ford ... They lost a sale and they Lost a Customer for LIFE. I've share this experience with my friends and family ... Penny Wise and Dollar FOOLISH !!!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Hi Jerry, We’re genuinely sorry to hear that you feel disappointed, as your review does not fully reflect the timeline or substance of our interactions. Throughout our discussions, we made every effort to meet the price point you requested. We were also transparent in explaining that, at that figure, the vehicle could not be offered as a Certified unit due to the internal costs associated with inspection, reconditioning, and warranty coverage. Our goal was to provide clear information so you could make an informed decision without any surprises. Following our negotiation, we reached out several times to continue the conversation, but we did not hear back until after you had moved forward with another purchase. We completely understand that timing is an important factor when shopping for a vehicle and respect your decision. That said, we stand by the transparency, professionalism, and good-faith effort demonstrated throughout the process. We remain committed to clear, honest communication and to delivering the best possible experience for every customer. Thank you Blake Milnes GM
Josh did a great job in answering my questions throughout
Josh did a great job in answering my questions throughout the process and made it easy to purchase my vehicle.
Josh did a great job in answering my questions throughout
Josh did a great job in answering my questions throughout the process and made it easy to purchase my vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I recently worked with Abbey while shopping for my car,
I recently worked with Abbey while shopping for my car, and she made the entire experience fantastic. She was patient, knowledgeable, and truly focused on helping me find the right vehicle without any pressure. Abbey answered all my questions, kept me updated throughout the process, and made everything smooth and stress-free. Her honesty, communication, and friendly personality really stood out. I’m extremely happy with my car and highly recommend asking for Abbey!
I recently worked with Abbey while shopping for my car,
I recently worked with Abbey while shopping for my car, and she made the entire experience fantastic. She was patient, knowledgeable, and truly focused on helping me find the right vehicle without any pressure. Abbey answered all my questions, kept me updated throughout the process, and made everything smooth and stress-free. Her honesty, communication, and friendly personality really stood out. I’m extremely happy with my car and highly recommend asking for Abbey!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Was pleased with the dealership getting into new car
Was pleased with the dealership getting into new car unfortunately dropping car off tomorrow morning for service
Was pleased with the dealership getting into new car
Was pleased with the dealership getting into new car unfortunately dropping car off tomorrow morning for service
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
This is our second time my wife and I leased a vehicle
This is our second time my wife and I leased a vehicle through Milnes Ford. Abbey reached out to me a couple months ago regarding our lease. Dealing with her was a joy. Expressed our wants and she came through like a trooper. Can not say enough about her. Keep up the great work.
This is our second time my wife and I leased a vehicle
This is our second time my wife and I leased a vehicle through Milnes Ford. Abbey reached out to me a couple months ago regarding our lease. Dealing with her was a joy. Expressed our wants and she came through like a trooper. Can not say enough about her. Keep up the great work.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great Dealership!
Joshua Cline was a pleasure to work with and very
Joshua Cline was a pleasure to work with and very informative !Whole process went smoothly.
Joshua Cline was a pleasure to work with and very
Joshua Cline was a pleasure to work with and very informative !Whole process went smoothly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Abbey is THE BEST!
Abbey is THE BEST!! Thank you for everything. We will be sending all of our referrals your way.
Abbey is THE BEST!
Abbey is THE BEST!! Thank you for everything. We will be sending all of our referrals your way.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
My overall experience with this dealership was great
My overall experience with this dealership was great everyone is beyond kind and very helpful someone who did stand out to me was Abbey she helped me find the perfect car her customer service was unmatched I would recommend choosing her to be your sales rep! Great prices phenomenal work ethic in this place.
My overall experience with this dealership was great
My overall experience with this dealership was great everyone is beyond kind and very helpful someone who did stand out to me was Abbey she helped me find the perfect car her customer service was unmatched I would recommend choosing her to be your sales rep! Great prices phenomenal work ethic in this place.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Abigail did a wonderful job in helping me.
Abigail did a wonderful job in helping me. She was friendly, thoughtful and full of wisdom that helped not only with the car! The dealership was welcoming and an overall wonderful experience!
Abigail did a wonderful job in helping me.
Abigail did a wonderful job in helping me. She was friendly, thoughtful and full of wisdom that helped not only with the car! The dealership was welcoming and an overall wonderful experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Kayla is a great sales person to deal with.
Kayla is a great sales person to deal with. Will help get you into a vehicle that fits into your needs.
Kayla is a great sales person to deal with.
Kayla is a great sales person to deal with. Will help get you into a vehicle that fits into your needs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car