Reviews
Satisfied Customer for 30 Years
We've been Middleton Ford customers for 30 years. They always meet or exceed our expectations. Their sales and service teams consistently go above and beyond to ensure our satisfaction. I can't imagine buying a vehicle from another dealer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad you chose our dealership, Marc. If you need more help, our team is available to talk -- safe travels!
Middleton Ford
Excellent service and knowledgeable staff. Clean facility, friendly people.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are more than glad to be of service, George. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!
Nice job.
I was pleased with all aspects of Middleton Ford. Thank you.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great dealership
Everything was great. Steve Statz is great. We love the Edge.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive review, Chris. We always strive to provide excellent service with a professional and caring staff here at our location. If you need more help, our team is available to talk -- safe travels!
New Seat Popped a Stich - Got fixed right away!
I recently purchased a new Ford Escape from Middleton Ford. My front drivers seat popped a stitch and a hole was getting large at no fault of mine or my husbands, it was simply defective. Middleton Ford said that if it wasn't covered under the warranty, they would cover it. They ordered a new seat cover right away and installed it quickly! They took away the stress of me figuring out how to get the stick fixed, and I appreciated that a lot!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
great employees
great job with working with ralph norton and ernest winters and also stacy in finance just wasnt to keen on quality control
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We're always happy to help our customers at Middleton Ford. Thank you for taking the time to share your feedback with us.
Great dealership.
Was very satisfied with my experience. Like the car.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Happy Neighborhood Customer
I purchased my vehicle from Middleton Ford and continue to have my oil changes at the Quick Lane. Every step of the way my experience has been positive and affordable!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Amazing staff - front end to service techs!
Helpful, courteous, and knowledgeable. Front end staff and technicians are consistently performing above and beyond my expectations. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy to hear of your positive experience with our location, Trevor. Exceptional deals and positive customer service come standard with the dealership. If you need more help, our team is available to talk -- safe travels!
Great service
Your service team was able to get my escape in for service right away, without an appointment. They fixed one of my tires that was losing air pressure and did a complete check of my vehicle in a very short period of time. Great service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase