Reviews
Good Experience
Purchased a Ford Fiesta 2014. scheduled a test drive through your website (very easy). Salesman (Ernest Winters) called and left voicemail to confirm shortly after. When I came in Ernest was finishing up with another customer so other employees where happy to get me started till he was finished. Very Friendly service. After my test drive Ernest answered my questions and concerns and set me up with the finance department which was easy and friendly as well. All in all good services so far!!!
- Customer service 4.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience!
I leased a 2016 Ford Escape and the process couldn't have been easier! The staff made the entire experience easy and enjoyable.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for your feedback. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!
Survey
2013 F150 passenger door mirror replacement was great. I don't like to have to continue on to get 50 characters to complete your survey.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Explorer transmission repair
Great customer service on getting my vehicle in for the needed repair.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. Please let us know if there's anything else we can do for you. We hope to be of service again in the future!
Professional Service De[artment
Service department has always been professional. I feel comfortable my care is in tip top shape.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Vehicle owner
service was for routine maintenance...was in and out fast.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Richard, thank you for sharing your recent experience at Middleton Ford. Feel free to stop by if you need any assistance in the future!
Hello
Got my oil changed and tires rotated. Excellent job. Scott has a good personality to handle people. It can be stressful at times. Mary
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service. Straight forward and honest!
From meeting Chuck at one of my service calls for my Focus to the service from Adam & Stacey in getting my new lease going, the service was top notch. I would recommend Middleton Ford to anyone looking to buy or lease a car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We are happy you had a pleasant experience here at Middleton Ford. Don't hesitate to call us if you ever need anything. Be safe on the road.
Completely Satified
The work was completed while I waited at the price quoted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are thrilled to hear of your positive experience with our dealership. It's good to hear our team is living up to the promise of providing fantastic service to our customers.
A totally holistic approach to automotive service.
A warm and personal greeting is always part of the experience with staff at Middleton Ford. They even remember my birthday whereas some family members forget. Most importantly they remember what is important to me in choosing and maintaining a reliable vehicle. I totally rely on their expertise!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase