Ed Koehn Chrysler Jeep Dodge Ram of Greenville

This Dealership is not loyal, purchased 4 new Jeeps from them. They took 8 months on a Jeep paint warranty, took our jeep 200 miles unauthorized by us to a body shop who did horrible work, caused more damage was not OEM. SIX weeks later they have yet to make this right with us. DO NOT GO TO THIS DEALERSHIP, MATT will not help you or make things right. We have reached out SEVERAL times and by certified mail with no response. The dealership is very shady and does not do the right thing. Report them to the attorney general, State licensing board, state consumer protection office. They need to treat customers the way they would like to be treated. DO NOT USE Ed KOEHN.

I'm deeply disappointed with Ed Koehne Ram for their failure to refund my $500 deposit for a truck I chose not to purchase. Despite their promises, months have passed, and I'm left empty-handed and frustrated. Their lack of integrity and disregard for customer satisfaction is appalling. I caution anyone considering doing business with them.

I purchased a 2021 ram eco diesel over memorial day weekend, picked me up at GRR airport with great sales team. A little over a month later the truck died with no power. After 7 days of sitting the service team in Minnesota said the ground wire were loose and one was patched together. Then I was informed that Ed Koehn had installed a new engine in the truck I thought was a original motor. I have had many more shorts killing the truck and this December the truck was found to have a pinched wiring harness, from the removal/install of motor. The part is backordered for months according to Ram. I reached out to the owner in a 3 emails and never heard back. The service manger did email me the work done on motor and wished me luck. I ended up trading truck in Minnesota so I have a vehicle to drive. I took a chance with Ed Koehn dealer and feel cheated by no information on the engine install before I flew out and the disrespect of never hearing back from the company. All I can say is BUYER BEWARE.

I called the main number and spoke with Jaime about test driving an SUV I saw on their website. He invited me down and met me outside with the keys. Jaime was very helpful and got me numbers without any pressure. The team around him was very supportive and provided me with several option to get the SUV that I wanted. Unfortunately I couldn’t swing this one, but I appreciated the low pressure and quick communication. I will be back.

Very nice people and great service. I would recommend this dealership to anyone. They are always willing to help an anyway possible to create a better experience for the customer.

Oil change, no appointment they got me right in super fast and very nice service. Will recommend them to others. Even received a $15 off coupon for next time!

Excellent customer service very friendly staff fast friendly service salesman very dependable willing to do what ever it takes to get you in the ride you want

Excellent costumer services , good people to work with highly recommend them , did amazing job on my oil change and telling me what’s best for my car !

Always a positive experience with their Salespeople whenever I have questions on vehicles and the Service Dept is awesome! They were able to help me with every aspect of my ordering process.

We had an excellent experience at the Jeep dealer today! Just went in for an oil change, they got us right in, and it seems like we had just sat down and they were already done.