Kayser Chrysler Center

I had a great buying experience with Ryan and Todd. Ryan got me a great new car and was very patient with me, even though it was my first time buying. Todd was able to help with the financial side of things. Everything was taken care of efficiently. They even helped hook up my bluetooth before I left the lot. I'd highly recommend this dealer!

I'm a totally disabled veteran who has been down and out for several years because of very poor credit as all went real bad during my military retirement process when I hadn't gotten paid for several weeks 3 diffent times due to military order processing changes going on at that time. Creditors don't care about your reasoning for being late. For years I have fought tooth and nail to try to makes things right and to improve my life. I lost my 2006 Dodge Dakota due to this series of events. I loved that truck. Dodge trucks have had a place in my heart because that truck was so awesome. I recently stopped by Kayser in Sauk City just to look and keep dreaming as that is what my life had turned into (someday I'll be able to get a new vehicle). I've lived with used vehicles that have cost money, hardships, and were not comfortable with my disabilities in mind. This time though, I stopped in at Kayser just to see if maybe this was the time that something would work out in my favor. I walked in and Zak Smith greeted me. He asked if there was anything I would like help with. I mentioned that there was a truck I had some questions about. He said he may be able to answer them for me. After a bit of discussion, I had to excuse myself as I had been on lunch and had to get back to work. Zak took my number and said he would check on some things. He called me back a few minutes later and asked a couple further questions. It wasn't an hour after that that he called and left me a voicemail to call him back. I called back and he told me about the approval he had received and asked when I wanted to pick the truck up. I was trying to put it off for a few days as I wanted to take a moment to get all my ducks in a row but then realized as my excitement grew and as I looked at things on my end that it was as good to do it at that time as it would be if I waited so I arranged a time with Zak to stop in after work on my way home to finish the purchase of my new truck. Suzanne Heiser was the financial person that helped me complete the process so many thanks to her as well for helping this be an absolute positive experience well beyond my expectations. I cann't say enough about Zak Smith, he was personable, friendly, and down to earth. He is what made this happen for me and I'm am so thankful to him. In nearly losing my life while on active duty for Iraq and through years of hardship and challenge, I now have a vehicle that I am confident in, love, and feel safe driving. Thank you Zak and also Suzanne for all you have done to work with me and to make this happen for me. I am so very thankful to you!

My wife and I recently purchased a Ram 1500 pick-up. Doug Pape our salesman went above and beyond to meet our needs. Our vehicle had to be located and it was there the next day ready for us to take home. Very pleasant buying experience.

Kayser Chrysler Center in Sauk City, WI is the only place we buy our vehicles. The family oriented atmosphere is what we love most. They treat us like family and do everything they can to help us find exactly what we are always looking for. Justin Lewis is who we deal with and he is always willing to help me whenever I have any questions or problems. We have been so happy with their customer service and hometown attitude. Thank you for all you do! Keri

My wife and I dealt with Zak Smith about a 2014 Ford Taurus SHO. Correspondence by email asked what time we would be arriving at the dealership so he could have the Taurus ready to test drive the next day. So we took the over 2 hour drive to Sauk City to test drive the Taurus. When we arrived Zak did not recognize my name and I had to "refresh" his memory why I was there, even though we had just emailed back and forth the day before. Since he did not know why we were at the dealership must be the reason why the Taurus was not ready and we had to wait 15 minutes to test drive it. At the end of the day we could not come to an agreement on the Taurus, which is fine that's business. The problem I have is when someone travels over 2 hours to visit your dealership you should have the common courtesy to remember they are coming. I don't question all of the rave reviews this dealership has gotten, but from how we were treated in my opinion it's average at best.

Our family just purchased our vehicle from Zak Smith and he was awesome! I had picked out three vehicles online from 3 other dealers in Madison. All sales people at each location made attempts but could not fulfill their promises to us. Over promised-- under deliver! When I called Kayser and spoke with Zak he told me straight up everything about the car. He encouraged me to come in and drive it and even stayed after hours to answer all our questions. He is a true straight shooter. I encourage anyone who is searching for a car to call him. Zak will help YOU find the car to meet your needs. way to go Zak. You hit a hole in one for our family!

Thank you once again for a smooth and pleasant buying experience :) Ryan and Steve were fantastic!

I found Kayser through a forum as I was looking for my dream car, a 2015 Dodge Challenger Hellcat. Justin Lewis was the salesman that I worked with and he was awesome. Some dealers were marking this car up to ridiculous amounts, but Justin gave me a VERY fair price considering it had a coveted A8 transmission. I had to fly in from out of town and Justin arranged for someone to pick me up. All went very smoothly and 2 hours later I was driving my new baby home. If you are shopping for your dream car, I highly recommend Justin. He was fair, answered all my questions and went above and beyond to help deliver my car. In closing, I can thank Justin and Kayser enough for helping me find my new ride!

This was the best car buying experience I ever had, Charlie W. was outstanding, he was on top of things and I didn't have to wait for anything. I got a great used vehicle for an affordable price. Steve in finance is awesome, he was right on it. I even learned some history about the city of Sauk City, WI. It was a little bit of a drive for me, but it was well worth it. Great Experience!!!

I cannot stress enough how happy I am with the buying experience I had with Justin Lewis. A bit of background: I had been looking for a new Jeep Cherokee and had test driven at a large Madison dealership earlier in the week. The experience at that dealership was not positive - from the sales person not being there when I showed for the appointment, the specific vehicle I wanted to drive being all the way in a storage lot parked in and having to hike to get to get to it, the person who did show me the vehicle knew little about the vehicle.. so I was ready for a different experience. I contacted Kayser in Sauk and was happy that I had a quick response and was able to arrange for a test drive that Saturday. Justin met me in the dealership, was friendly and professional. The vehicle I wanted to test drive was pulled up in front of the building and ready to go. Justin was knowledgeable about the vehicle, was not at all pushy, answered all my questions and some that I didn?t know I had! The particular vehicle I drove did not have all the features I wanted. It took less than 10 minutes and Justin had found the perfect vehicle for me at another dealership ? just so happened it was that ?other? dealership I had been at earlier in the week ?. The financing and trade went extremely smooth. Kayser had the vehicle in Sauk from Madison on Monday AM ready to go! I am very pleased with my experience and recommend that if you are in in the market for a vehicle ? you should check at Kayser in Sauk.