Reviews
Write a reviewBest dealership experience ever
Josh was so accommodating..I have mobility issues and getting in and out of a car is extremely important to me. He impressed me so much; very honest and didn't try to sway me to buy something else since I was very firm on what I didn't want..truly appreciate his honesty. Although I didn't find a car that day, I hit the website to check what they've got and will contact Josh if I see something that interests me.
Best dealership experience ever
Josh was so accommodating..I have mobility issues and getting in and out of a car is extremely important to me. He impressed me so much; very honest and didn't try to sway me to buy something else since I was very firm on what I didn't want..truly appreciate his honesty. Although I didn't find a car that day, I hit the website to check what they've got and will contact Josh if I see something that interests me.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great small town dealer!
Great experience. We test drove a few different options and when we finally found the one, Ben went to get a different color since i didn't want black. I didn't have to spend much time at the dealership at all! everything was quick and painless!
Great small town dealer!
Great experience. We test drove a few different options and when we finally found the one, Ben went to get a different color since i didn't want black. I didn't have to spend much time at the dealership at all! everything was quick and painless!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Matthew, we're so pleased to hear that everything was completed so quickly and to your satisfaction! Thank you again for choosing Forest City Ford, and we hope to see you again soon!
Forest City, Iowa.
I specifically worked with Ben Peterson, and I couldn?t have been happier. Great staff, service and overall experience!
Forest City, Iowa.
I specifically worked with Ben Peterson, and I couldn?t have been happier. Great staff, service and overall experience!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Julia, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to see you here again soon!
Fprest City Ford Forest City, Iowa
I have found the staff and service dept. excellent to deal with.
Fprest City Ford Forest City, Iowa
I have found the staff and service dept. excellent to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Harlan, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Forest city
Pleased with work, Done in a timely manner and friendly attitude.
Forest city
Pleased with work, Done in a timely manner and friendly attitude.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities 3.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Randy, we're pleased to hear everything was completed to your satisfaction! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
ZR900
Like the small single store style dealership. No games just straight talk. Makes for very pleasant, relaxed experience.
ZR900
Like the small single store style dealership. No games just straight talk. Makes for very pleasant, relaxed experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Russell, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
oil change
Forest City Ford always does a great job servicing my 2014 F-150.The people are always professional and great to work with.
oil change
Forest City Ford always does a great job servicing my 2014 F-150.The people are always professional and great to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Bruce, we set high expectations for ourselves so it?s gratifying to hear you always have a great experience with us! Thank you so much for choosing Forest City Ford as your first choice for servicing your F-150! Safe travels!
I wont go anywhere else!!
I love this place! It isn't stuffy or intimidating, when I walk in they are very casual and no pressure at all, and if they don't have what I am looking for, they will find it! Great place!
I wont go anywhere else!!
I love this place! It isn't stuffy or intimidating, when I walk in they are very casual and no pressure at all, and if they don't have what I am looking for, they will find it! Great place!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Steven, your comments keep us motivated and working hard for all our guests! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Great place to buy and service your vehicles.
Great place to buy and service your vehicles.The employees are great to work with.
Great place to buy and service your vehicles.
Great place to buy and service your vehicles.The employees are great to work with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase