Reviews
Awesome customer service and very nice environment. They are willing to work with you and try to get your vehicle in as soon as they can
Awesome customer service and very nice environment. They are willing to work with you and try to get your vehicle in as soon as they can
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words! We’re glad you enjoyed the friendly atmosphere and great customer service. We appreciate your support and are always here when you need us!
Love going to Ford.. they always are so friendly.. my car is like new with my new tires
Love going to Ford.. they always are so friendly.. my car is like new with my new tires
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for the kind words! We’re so glad you had a great experience and that your vehicle is riding like new with those new tires. We appreciate your support and look forward to seeing you again!
Best dealership in the Midwest! Ben and his staff are amazing! Brett is very accommodating and easy to schedule work with!
Best dealership in the Midwest! Ben and his staff are amazing! Brett is very accommodating and easy to schedule work with!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you so much for the kind words! We’re grateful for your support and thrilled to hear Ben, Brett, and the team made such a great impression. We truly appreciate your trust in us and look forward to helping again whenever you need us!
Went in for a oil change, they also rotated my tires. Did a great job. Friendly service.
Went in for a oil change, they also rotated my tires. Did a great job. Friendly service.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for coming in! We’re glad the oil change and tire rotation went smoothly and that our team took good care of you. We’d love to earn that 5th star—what could we have done better to make your visit a perfect experience? Your feedback helps us keep improving!
Outstanding customer service before and after every sale. Would not go to any other dealership!
Outstanding customer service before and after every sale. Would not go to any other dealership!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your loyalty and kind words! We truly appreciate your continued trust in us and are always here to provide outstanding service before and after the sale. Looking forward to helping you again in the future!
My salesman was nice to work with. I like having No pressure to buy my truck. Good people to work with thank lot.
My salesman was nice to work with. I like having No pressure to buy my truck. Good people to work with thank lot.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the kind words! We’re glad you enjoyed a no-pressure experience and had a great time working with our team. We truly appreciate your business—thank you!
Friendly and helpful, quick to help you. The receptionist is awesome. Very friendly and is thoughtful
Friendly and helpful, quick to help you. The receptionist is awesome. Very friendly and is thoughtful
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kind words! We’re glad you had a great experience and will pass along your compliments to our receptionist.
We had to have a key fob replacement. As usual, Forest City Ford got us taken care of in a timely manner and took care of our needs! Thanks to the FC Ford Team
We had to have a key fob replacement. As usual, Forest City Ford got us taken care of in a timely manner and took care of our needs! Thanks to the FC Ford Team
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for trusting Forest City Ford! We’re glad we could get your key fob taken care of quickly—appreciate the shoutout to our team!
Always received great service. The staff are all friendly & explain any issues they might find. They picked up my car, which is helpful & a great extra service. We will always buy & use Forest City Ford
Always received great service. The staff are all friendly & explain any issues they might find. They picked up my car, which is helpful & a great extra service. We will always buy & use Forest City Ford
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your continued support! We’re glad our team’s communication and pickup service make things easier for you. We truly appreciate your loyalty to Forest City Ford!
Very easy to schedule and great service! Customer service was on time and very welcoming!
Very easy to schedule and great service! Customer service was on time and very welcoming!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the kind words! We’re glad scheduling was easy and that our team made you feel welcome right from the start. Being on time and providing great service is always our goal—we appreciate you choosing us and look forward to helping you again!