Reviews
D’ELLA sales associates were very knowledgeable and helpful during the buying process and they were not “pushy” for the sale.
D’ELLA sales associates were very knowledgeable and helpful during the buying process and they were not “pushy” for the sale.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Farmer4791, we're so glad that we were able to go above and beyond your expectations!
Thieves kept my deposit of 1000.00 dollars for 2 years,,I ask for it back and they tell me check is in the mail since 11/14/25. Oh they said the mail is slow! Mike is a liar. I'm going to DMV next. Like I wanna buy a truck from them again it's true dealer stealer. BEWARE!
Thieves kept my deposit of 1000.00 dollars for 2 years,,I ask for it back and they tell me check is in the mail since 11/14/25. Oh they said the mail is slow! Mike is a liar. I'm going to DMV next. Like I wanna buy a truck from them again it's true dealer stealer. BEWARE!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, D'Ella Buick-GMC-Cadillac, INC. (518) 793-3871
I ordered a 2026 GMC 1500 AT4 through D’ELLA and it is everything I hoped for and more. Van was knowledgeable and guided me through the process with ease and Kody helped tie everything together! Thanks again.
I ordered a 2026 GMC 1500 AT4 through D’ELLA and it is everything I hoped for and more. Van was knowledgeable and guided me through the process with ease and Kody helped tie everything together! Thanks again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.
Super nice staff. Very efficient. Price was very fair. Bought and drove my car home the same day. Would definitely go back
Super nice staff. Very efficient. Price was very fair. Bought and drove my car home the same day. Would definitely go back
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.
Perfect. I love everything about it. Customer service is amazing. Thanks for helping me get this SUV.
Perfect. I love everything about it. Customer service is amazing. Thanks for helping me get this SUV.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.
This is worst dealer ever and manager Mike don’t know how the talk customer never and ever recommended
This is worst dealer ever and manager Mike don’t know how the talk customer never and ever recommended
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I bought a 2021 Chevy trail boss, nice truck good price, good experience at dealer
I bought a 2021 Chevy trail boss, nice truck good price, good experience at dealer
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.
Completely regret my purchase. Nothing but issues since day 1. Electrical keeps going out. Low tire pressure day 2. Large scratch uncovered after washing my car. Noise from front left driver side tire area now. No response to any of my inquiries unless I come to the dealership. Maybe you’ll have a good experience if you buy brand new. Watch out if you buy a used car. Firmly starting to believe they reconditioned the car just enough to mask concerns until you get home. Disappointed because they are generally a charitable, community focused dealership. 100% regret my purchase.
Completely regret my purchase. Nothing but issues since day 1. Electrical keeps going out. Low tire pressure day 2. Large scratch uncovered after washing my car. Noise from front left driver side tire area now. No response to any of my inquiries unless I come to the dealership. Maybe you’ll have a good experience if you buy brand new. Watch out if you buy a used car. Firmly starting to believe they reconditioned the car just enough to mask concerns until you get home. Disappointed because they are generally a charitable, community focused dealership. 100% regret my purchase.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for reaching out to us. We regret to hear about the situation you have described.
Great people to deal with! This is my second brand new purchase from them will be back for a third!
Great people to deal with! This is my second brand new purchase from them will be back for a third!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.
I recently bought a certified 2022 Cadillac XT4 from D’Ella, my second vehicle purchase from this dealership in the past 4 years. Once again I was very pleased with the experience from start to finish. Van(sales) is an excellent guy to work with and very helpful, but not pushy or overbearing whatsoever. Scott(finance) was also super knowledgeable and worked hard to get me some additional coverages and better interest rate in order to close the deal. Overall I would highly recommend going here for your next vehicle purchase if you want transparency and fairness without any haggling or deception.
I recently bought a certified 2022 Cadillac XT4 from D’Ella, my second vehicle purchase from this dealership in the past 4 years. Once again I was very pleased with the experience from start to finish. Van(sales) is an excellent guy to work with and very helpful, but not pushy or overbearing whatsoever. Scott(finance) was also super knowledgeable and worked hard to get me some additional coverages and better interest rate in order to close the deal. Overall I would highly recommend going here for your next vehicle purchase if you want transparency and fairness without any haggling or deception.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you again for choosing D'Ella Buick-GMC-Cadillac, INC. and we hope to see you again.